Compare GreatCall vs. Medical Guardian Medical Alerts
What’s the difference between GreatCall Medical Alert and Medical Guardian Medical Alerts? See how our editors compare the two companies below.
Last Updated: April 06, 2024
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Key Facts
- Touch screen, flip-phone, stationary, and wearable devices available
- Free shipping, no contract, and no cancellation fees
- Powered by the nation's most reliable cellular network
- Large, easy-to-read icons and text
- US-based customer service and tech support
- Hearing aid-compatible
- A+ rated by the BBB
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- Selection of At-Home & On-The-Go Devices
- 24/7 U.S. Monitoring Support
- Water-Resistant, Shower Safe
- Customer Portal for Activity Tracking & Connecting with Loved Ones
- Free Month with Annual Plans
OVERALL RATINGS
| GreatCall | Medical Guardian | |
|---|---|---|
| Monitoring | 4.5/5 | 5.0/5 |
| Equipment | 4.0/5 | 4.8/5 |
| Contract and Price | 4.5/5 | 4.8/5 |
| Reputation and Certifications | 4.6/5 | 5.0/5 |
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Medical Guardian
Final Verdict
Medical Guardian Medical Alerts has a higher overall rating than GreatCall Medical Alert. Medical Guardian scores better than GreatCall across: Monitoring, Coverage, Maintenance & Repairs, Equipment, Contract and Price, and Reputation and Certifications. Both companies score similarly on Service Agreements.
Customer Comments & Reviews
Medical Guardian Medical Alerts review
My 81 year old mom wore the Medical Guardian pedant with fall detection in which she fell 3 separate times and it never prompted an attendant to ask through permanent if she needed help. The last fall was Dec. 24th, 2022 and she passed away and the device never activated. I called customer service to cancel service and also let them know that maybe device is faulty. They told me that they would reset device after I sent back for someone else to use. I told them they were seeing themselves up for a lawsuit if they didn't make sure that device is faulty before letting someone else uses it. It's really scary to know how much you pay for that device per year and it's a roll of the dice that you may get a device that may be faulty. LEASER BEWARE.
Medical Guardian Medical Alerts review
Thanks so much for looking at my mom Barbara Rose in Rialto! I am just glad that you are there for her because we worry about her falling at her age.
I tell everyone that your service is a must have for seniors who want some alone time without being alone.
GreatCall Medical Alert review
Not limited to the house or yard, I think it's available to help anywhere that GPS will work. I made the mistake of reserving a motel room online, with no phone number given nor an address for my GPS. I wound up lost at night.... pushed the button, got Great Call and directions! Have had it for several years. Love it!
GreatCall Medical Alert review
I u havei have had great call for two or three years snd have been very satisfied with the Service.
GreatCall Medical Alert review
I've had a 'Great Call' device for going on years now. I must be a frequent caller - seems like I fall - getting off the toilet or getting in my wheelchair - at least once a month.
Besides getting stuck in the mud while wheeling around my yard or walking my dog.
When I call 911 myself (one of Great Call's options), there is always an argument on whether I live in the city or county. I'm in tears before they finally agree I'm in the city. When I use my Great Call people - THEY get it straight - and the 911 people show up where I am.!
Since I do walk my dogs, I *must* have a device that works everywhere. (Sometimes I drive to a park before unloading the wheelchair and the dog.)
I've been extremely pleased with Great Call's service.
Medical Guardian Medical Alerts review
I called for some information for my mom. I was not intending to sign up. Robin was so good at informing me about all the services. I ended up paying for a full year and insurance by the time we hung up. He took his time and never rushed me. He answered all my questions no matter how many times I asked the same question. He is excellent at his job. I never looked anywhere else.
GreatCall Medical Alert review
Got great call on advice of sister booker and cousin RN .
Luv it.
Medical Guardian Medical Alerts review
they don't want a review tried to sent two bad one hit sumit button it did not send either one.don;t do bus.with them