Compare GreatCall vs. Medical Guardian Medical Alerts

What’s the difference between GreatCall Medical Alert and Medical Guardian Medical Alerts? See how our editors compare the two companies below.
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GreatCall Medical Alert
8.7 / 10 - Excellent
#4 in Medical Alerts
Our Partner
Medical Guardian
9.3 / 10 - Excellent
#2 in Medical Alerts
Our Partner
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Key Facts
  • Starts as Low as $19.99/mo
  • Unlimited Range with GPS Technology
  • Mobile, Waterproof, 1-button Medical Alert
  • Free shipping
  • No landline required
  • No Contracts or Installation Fees
  • Fall Detection and Device Replacement
  • Use Promo Code: GCJB010 after you input your credit card at the very end for 10% off!
  • A+ Rating with the BBB
  • 1,300 ft. button range & 72 hour Backup Battery 
  • Mobile (with GPS) & Fall Detection systems available
  • UL and CSAA Five Diamond Certified Monitoring Centers
  • No long-term Contracts
  • FREE Equipment, Activation, and Shipping!
  • Price Lock Guarantee & Lifetime Warranty on Equipment
ConsumersAdvocate.org Ratings
8.7 / 10 - Excellent
8/10
Equipment & Features
9/10
Coverage
7/10
Maintenance & Repairs
10/10
Monitoring Services
9/10
Service Agreements
10/10
Cost
8/10
Reviews
9.3 / 10 - Excellent
10/10
Equipment & Features
10/10
Coverage
9/10
Maintenance & Repairs
10/10
Monitoring Services
8/10
Service Agreements
8/10
Cost
9/10
Reviews
Customer Reviews
 (24)
3.0 / 10 - Poor
4%
5 stars
17%
4 stars
0%
3 stars
4%
2 stars
75%
1 stars
 (417)
8.6 / 10 - Excellent
72%
5 stars
16%
4 stars
5%
3 stars
2%
2 stars
4%
1 stars
Final Verdict

Medical Guardian Medical Alerts has a higher overall rating than GreatCall Medical Alert. Medical Guardian scores better than GreatCall across: Equipment & Features, Coverage, Maintenance & Repairs, Monitoring Services, and Reviews. However, GreatCall scores better on Service Agreements, and Cost.

Latest Reviews

Tammy M
Birmingham, Alabama
Medical Guardian Medical Alerts review
4/27/2017
I arranged for the Medical Guardian Alert system for my 80 year old mother. Your pricing is great and the service has been excellent. The set up was so easy. Thank you for giving me the piece of mind that my mother can receive help with the push of one button. She is also very happy with the system. Thank you, Tammy L. McClellan

F
[email protected]
Albuquerque, New Mexico
Medical Guardian Medical Alerts review
3/3/2017
I would've awarded 5 stars if the charging base were a bit less particular about how the mobile device is placed in it. Charging hasn't always succeeded.

S
Shirley C
McKinney, Texas
GreatCall Medical Alert review
12/14/2016
It has been great for me. I am 81 live alone and I feel so secure. I have the fall detector and have set it off a couple of times by laying it down a little hard I guess. I love mine.

Sandy C
Dearborn, Michigan
GreatCall Medical Alert review
11/26/2016
I am rating the Device itself 4 Stars. The review follows. I loved this until the battery charger lasted approx . 18 mos. and I called and asked to buy another one but was told they don't sell them you have to buy a whole new Greatcall Outfit. I didn't like that, thought it should last much longer than that. Liked the Device itself though. When I bought it, it was $13.99 a mo. several months later they raised my monthly to $22.99 a mo.

Jean H
Richmond, Virginia
GreatCall Medical Alert review
5/6/2016
I've had a 'Great Call' device for going on years now. I must be a frequent caller - seems like I fall - getting off the toilet or getting in my wheelchair - at least once a month. Besides getting stuck in the mud while wheeling around my yard or walking my dog. When I call 911 myself (one of Great Call's options), there is always an argument on whether I live in the city or county. I'm in tears before they finally agree I'm in the city. When I use my Great Call people - THEY get it straight - and the 911 people show up where I am.! Since I do walk my dogs, I *must* have a device that works everywhere. (Sometimes I drive to a park before unloading the wheelchair and the dog.) I've been extremely pleased with Great Call's service.

R
Randi G
Marlboro, New Jersey
Medical Guardian Medical Alerts review
3/1/2016
I called for some information for my mom. I was not intending to sign up. Robin was so good at informing me about all the services. I ended up paying for a full year and insurance by the time we hung up. He took his time and never rushed me. He answered all my questions no matter how many times I asked the same question. He is excellent at his job. I never looked anywhere else.

R
Robert M
Lowell, Massachusetts
GreatCall Medical Alert review
10/19/2015
Got great call on advice of sister booker and cousin RN . Luv it.

J
JAMES b
Dallas, Georgia
Medical Guardian Medical Alerts review
3/13/2015
they don't want a review tried to sent two bad one hit sumit button it did not send either one.don;t do bus.with them