Compare GreatCall vs. Medical Guardian Medical Alerts

What’s the difference between GreatCall Medical Alert and Medical Guardian Medical Alerts? See how our editors compare the two companies below.
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GreatCall Medical Alert
8.6 / 10 - Excellent
#7 in Medical Alerts
Our Partner
Medical Guardian
9.3 / 10 - Excellent
#2 in Medical Alerts
Our Partner
vs

Key Facts

  • Starts as Low as $19.99/mo
  • Unlimited Range with GPS Technology
  • Mobile, Waterproof, 1-button Medical Alert
  • Free shipping
  • No landline required
  • No Contracts or Installation Fees
  • Fall Detection and Device Replacement
  • Use Promo Code: GCJB010 after you input your credit card at the very end for 10% off!
  • A+ Rating with the BBB
  • 1,300 ft. button range & 72 hour Backup Battery 
  • Mobile (with GPS) & Fall Detection systems available
  • UL and CSAA Five Diamond Certified Monitoring Centers
  • No long-term Contracts
  • FREE Equipment, Activation, and Shipping!
  • Price Lock Guarantee & Lifetime Warranty on Equipment

ConsumersAdvocate.org Ratings

8.6 / 10 - Excellent
7/10
Equipment
10/10
Monitoring
10/10
Contract & Price
8/10
Reputation
9.3 / 10 - Excellent
10/10
Equipment
10/10
Monitoring
8/10
Contract & Price
9/10
Reputation

Customer Reviews

 (32)
3.0 / 10 - Poor
6%
5 stars
16%
4 stars
0%
3 stars
3%
2 stars
69%
1 stars
 (419)
8.6 / 10 - Excellent
72%
5 stars
16%
4 stars
5%
3 stars
2%
2 stars
4%
1 stars

Final Verdict

Medical Guardian Medical Alerts has a higher overall rating than GreatCall Medical Alert. Medical Guardian scores better than GreatCall across: Equipment, Coverage, Maintenance & Repairs, Monitoring, and Reputation. However, GreatCall scores better on Service Agreements, and Contract & Price.


Latest Reviews

C
Carol C
Clemmons, North Carolina

9/7/2017
Medical Guardian Medical Alerts review
I prefer to wear the alarm using the belt clip, rather than around my neck. It will not stay clipped. Very poorly made. Called company to tell this. Customer service rep said , "I've never had anyone else who wore it on belt." Really ? C'mon ! Company answers alarm calls quickly.


F
Frances R
Phoenix, Arizona

8/23/2017
GreatCall Medical Alert review
I have had the old version for a number of years and have used it once. Was so pleased with the response. I have stepped on it a couple of times by accident and still such a quick response. Was so excited to get the wearable as I was wearing the old one on my wrist and it was heavy and not very attractive but cannot stand the ones around your neck. I realize some folks do not have a smart phone so that may be their best option. And the cost if half the price per month. thanks for coming up with an alternative. Fances Rang Chenoweth.


Delon F
Rochester, Indiana

8/19/2017
GreatCall Medical Alert review
Great idea. In use is questionable. We just took a 3 day trip out of state,yet the weekly report shows we were out and about for 19 hours. Wife wears it every day yet it usually reports less than 6 days use. It is on the charger EVERY night for at least 8 hours yet a couple times a month it turns off from low battery after about 11-12 hours of being on.


R
Rita G
Aurora, Colorado

7/2/2017
Medical Guardian Medical Alerts review
I bought our Medical Guardian service plan a number of months ago. This system is approved as being adequate supervision of the person you are charged with caring for. The necklace is easy to put on and remove with magnetic closure in back. An extra bonus is that I myself was included on the plan. Very satisfied with our plan.


Jean H
Richmond, Virginia

5/6/2016
GreatCall Medical Alert review
I've had a 'Great Call' device for going on years now. I must be a frequent caller - seems like I fall - getting off the toilet or getting in my wheelchair - at least once a month. Besides getting stuck in the mud while wheeling around my yard or walking my dog. When I call 911 myself (one of Great Call's options), there is always an argument on whether I live in the city or county. I'm in tears before they finally agree I'm in the city. When I use my Great Call people - THEY get it straight - and the 911 people show up where I am.! Since I do walk my dogs, I *must* have a device that works everywhere. (Sometimes I drive to a park before unloading the wheelchair and the dog.) I've been extremely pleased with Great Call's service.


R
Randi G
Marlboro, New Jersey

3/1/2016
Medical Guardian Medical Alerts review
I called for some information for my mom. I was not intending to sign up. Robin was so good at informing me about all the services. I ended up paying for a full year and insurance by the time we hung up. He took his time and never rushed me. He answered all my questions no matter how many times I asked the same question. He is excellent at his job. I never looked anywhere else.


R
Robert M
Lowell, Massachusetts

10/19/2015
GreatCall Medical Alert review
Got great call on advice of sister booker and cousin RN . Luv it.


J
JAMES b
Dallas, Georgia

3/13/2015
Medical Guardian Medical Alerts review
they don't want a review tried to sent two bad one hit sumit button it did not send either one.don;t do bus.with them