Compare Bay Alarm Medical vs. Medical Guardian Medical Alerts

What’s the difference between Bay Alarm Medical Alert and Medical Guardian Medical Alerts? See how our editors compare the two companies below.
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Bay Alarm Medical Alert
9.9 / 10 - Excellent
#1 in Medical Alerts
Our Partner
Medical Guardian
9.3 / 10 - Excellent
#2 in Medical Alerts
Our Partner
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Key Facts
  • Most Popular Choice - A+ Rating with BBB
  • Special pricing for AARP and USAA members
  • 30 Day Risk-Free Trial
  • FREE Equipment, Activation, and Gift!
  • $27.95/ Month. No Long-Term Contract or Hidden Fees.
  • 1,000 ft. Range, Waterproof Pendant & 36-hr Battery Life.
  • Landline, Cellular, and GPS with Automatic Fall Detection
  • USA-based and UL Certified 24/7 Monitoring Centers
  • A+ Rating with the BBB
  • 1,300 ft. button range & 72 hour Backup Battery 
  • Mobile (with GPS) & Fall Detection systems available
  • UL and CSAA Five Diamond Certified Monitoring Centers
  • No long-term Contracts
  • FREE Equipment, Activation, and Shipping!
  • Price Lock Guarantee & Lifetime Warranty on Equipment
ConsumersAdvocate.org Ratings
9.9 / 10 - Excellent
10/10
Equipment
10/10
Coverage
10/10
Maintenance & Repairs
10/10
Monitoring
10/10
Service Agreements
9/10
Contract & Price
9/10
Reputation
9.3 / 10 - Excellent
10/10
Equipment
10/10
Coverage
9/10
Maintenance & Repairs
10/10
Monitoring
8/10
Service Agreements
8/10
Contract & Price
9/10
Reputation
Customer Reviews
 (865)
8.8 / 10 - Excellent
79%
5 stars
10%
4 stars
3%
3 stars
2%
2 stars
6%
1 stars
 (418)
8.6 / 10 - Excellent
72%
5 stars
16%
4 stars
5%
3 stars
2%
2 stars
4%
1 stars
Final Verdict

Bay Alarm Medical Alert has a higher overall rating than Medical Guardian Medical Alerts. Bay Alarm Medical scores better than Medical Guardian across: Maintenance & Repairs, Service Agreements, and Contract & Price. Both companies score similarly on Equipment, Coverage, Monitoring, and Reputation.

Latest Reviews

C
Colleen D
Bay Alarm Medical Alert review
8/16/2017
We purchased Bay Alarm for my mom who is 86 yrs old, lives alone, and has history of falling. It was very easy to install. My mom wears the device around her neck without any problem. Thank God, she has not had to access for help yet, but when I conduct the recommended monthly check, it connects very quickly to an operator. Customer service has also been very helpful & courteous. The only reason I did not rate it 5 stars is because she has not had to alert anyone as of yet, and hopefully, never will, but it provides a great deal of comfort & security knowing we have the medical alert in place in case she does.

D
Diane
Coplay, Pennsylvania
Bay Alarm Medical Alert review
8/16/2017
We transferred from my mother-in-law to my mother. You made it easy to set up. We're feeling better about Mom being on her own now. No need for use at this time. Thanks!

R
Rita G
Aurora, Colorado
Medical Guardian Medical Alerts review
7/2/2017
I bought our Medical Guardian service plan a number of months ago. This system is approved as being adequate supervision of the person you are charged with caring for. The necklace is easy to put on and remove with magnetic closure in back. An extra bonus is that I myself was included on the plan. Very satisfied with our plan.

T
Tammy M
Birmingham, Alabama
Medical Guardian Medical Alerts review
4/27/2017
I arranged for the Medical Guardian Alert system for my 80 year old mother. Your pricing is great and the service has been excellent. The set up was so easy. Thank you for giving me the piece of mind that my mother can receive help with the push of one button. She is also very happy with the system. Thank you, Tammy L. McClellan

Freehold Borough, New Jersey
Bay Alarm Medical Alert review
3/17/2016
I have just recently submitted a review

R
Randi G
Marlboro, New Jersey
Medical Guardian Medical Alerts review
3/1/2016
I called for some information for my mom. I was not intending to sign up. Robin was so good at informing me about all the services. I ended up paying for a full year and insurance by the time we hung up. He took his time and never rushed me. He answered all my questions no matter how many times I asked the same question. He is excellent at his job. I never looked anywhere else.

T
Tony E
Chicago, Illinois
Bay Alarm Medical Alert review
9/28/2015
Great system

J
JAMES b
Dallas, Georgia
Medical Guardian Medical Alerts review
3/13/2015
they don't want a review tried to sent two bad one hit sumit button it did not send either one.don;t do bus.with them