Compare Bay Alarm vs. Medical Guardian Medical Alerts

What’s the difference between Bay Alarm Medical Alert and Medical Guardian Medical Alert? See how our editors compare the two companies below.
Disclosure: We receive advertising revenue from some partners. Learn more.
Select 2 medical alerts companies to compare
vs
Bay Alarm Medical Alert
9.9 / 10 - Excellent
#1 in Medical Alerts
Our Partner
Medical Guardian
9.3 / 10 - Excellent
#2 in Medical Alerts
Our Partner
vs
Key Facts
  • Most Popular Choice - A+ Rating with BBB
  • Special pricing for AARP and USAA members
  • FREE Equipment, Activation, and Shipping!
  • $25 per Month (billed twice a year)
  • 1,000 ft. Range. with Waterproof Pendant
  • 36-hr Battery Life.
  • Landline or Cellular
  • No Contract & Discounts Available!
  • A+ Rating with the BBB
  • 1,300 ft. button range & 72 hour Backup Battery 
  • Mobile (with GPS) & Fall Detection systems available
  • UL and CSAA Five Diamond Certified Monitoring Centers
  • No long-term Contracts
  • FREE Equipment, Activation, and Shipping!
  • Price Lock Guarantee & Lifetime Warranty on Equipment
ConsumersAdvocate.org Ratings
9.9 / 10 - Excellent
10/10
Equipment & Features
10/10
Coverage
10/10
Maintenance & Repairs
10/10
Monitoring Services
10/10
Service Agreements
9/10
Cost
9/10
Reviews
9.3 / 10 - Excellent
10/10
Equipment & Features
10/10
Coverage
9/10
Maintenance & Repairs
10/10
Monitoring Services
8/10
Service Agreements
8/10
Cost
9/10
Reviews
Customer Reviews
 (722)
8.8 / 10 - Excellent
81%
5 stars
9%
4 stars
2%
3 stars
2%
2 stars
5%
1 stars
 (414)
8.6 / 10 - Excellent
73%
5 stars
16%
4 stars
5%
3 stars
2%
2 stars
4%
1 stars
Final Verdict

Bay Alarm Medical Alert has a higher overall rating than Medical Guardian Medical Alert. Bay Alarm scores better than Medical Guardian across: Maintenance & Repairs, Service Agreements, and Cost. Both companies score similarly on Equipment & Features, Coverage, Monitoring Services, and Reviews.

Latest Reviews

Steven A Puma
Little Silver, New Jersey
2/19/2017
Very professional sales staff that recommended what would be right for my situation. The equipment is very easy to and use. The response to the tests was rapid and the voice at the other end was professional and helpful.

Bruce Nothmann
Napa, California
2/14/2017
i am new to the company and fortunately have not needed their services but but the knowledge that they are there if needed is very reassuring both to me and my children. delivery of the unit was a little slow but the initial testing was most positive in the speed that the signal was acknowledged. the lock box is a great idea to keep the EMTs from breaking down the door, and Guardian was very gracious in providing a second lock box when we felt we had to change the code. all in all, to date, most satisfied.

D
Desiree
Santa Clara, California
1/27/2017
Ordered this for my mom who is 72 and couldn't be more happy with the service. She's accidentally hit the alert buttons and within seconds she's received phone calls from Bay Alarm, the fire department and/or police. We know that it works!! Thanks Bay Alarm, highly recommend!

M
Mary
Clearwater, Florida
1/8/2017
My 91 year old mother lives with us. We got Bay Alarm Medical Alert for her. We got the fall detection and cannot say how impressed we have been with the very prompt attention we received when she falls. Some of the alerts have been accidental or not serious, thankfully, but Bay Alarm Medical has saved my mom on more than one occasion. I cannot say enough good about this company.

Bay Shore, New York
3/17/2016
I have just recently submitted a review

R
Randi G
Morganville, New Jersey
3/1/2016
I called for some information for my mom. I was not intending to sign up. Robin was so good at informing me about all the services. I ended up paying for a full year and insurance by the time we hung up. He took his time and never rushed me. He answered all my questions no matter how many times I asked the same question. He is excellent at his job. I never looked anywhere else.

T
Tony Esparza
Chicago, Illinois
9/28/2015
Great system

J
JAMES b
Dallas, Georgia
3/13/2015
they don't want a review tried to sent two bad one hit sumit button it did not send either one.don;t do bus.with them