Compare Bay Alarm vs. Medical Guardian Medical Alerts

What’s the difference between Bay Alarm Medical Alert and Medical Guardian Medical Alert? See how our editors compare the two companies below.
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Bay Alarm Medical Alert
9.9 / 10 - Exellent
#1 in Medical Alerts
Our Partner
Medical Guardian
9.3 / 10 - Exellent
#2 in Medical Alerts
Our Partner
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Key Facts
  • Most Popular Choice - A+ Rating with BBB
  • Special pricing for AARP and USAA members
  • FREE Equipment, Activation, and Shipping!
  • $25 per Month (billed twice a year)
  • 1,000 ft. Range. with Waterproof Pendant
  • 36-hr Battery Life.
  • Landline or Cellular
  • No Contract & Discounts Available!
  • A+ Rating with the BBB
  • 1,300 ft. button range & 72 hour Backup Battery 
  • Mobile (with GPS) & Fall Detection systems available
  • UL and CSAA Five Diamond Certified Monitoring Centers
  • No long-term Contracts
  • FREE Equipment, Activation, and Shipping!
  • Price Lock Guarantee & Lifetime Warranty on Equipment
ConsumersAdvocate.org Ratings
9.9 / 10 - Exellent
10/10
Equipment & Features
10/10
Coverage
10/10
Maintenance & Repairs
10/10
Monitoring Services
10/10
Service Agreements
9/10
Cost
9/10
Reviews
9.3 / 10 - Exellent
10/10
Equipment & Features
10/10
Coverage
9/10
Maintenance & Repairs
10/10
Monitoring Services
8/10
Service Agreements
8/10
Cost
9/10
Reviews
Customer Reviews
 (723)
8.8 / 10 - Exellent
81%
5 stars
10%
4 stars
2%
3 stars
2%
2 stars
4%
1 stars
 (322)
8.8 / 10 - Exellent
75%
5 stars
16%
4 stars
4%
3 stars
2%
2 stars
3%
1 stars
Final Verdict

Bay Alarm Medical Alert has a higher overall rating than Medical Guardian Medical Alert. Bay Alarm scores better than Medical Guardian across: Maintenance & Repairs, Service Agreements, and Cost. Both companies score similarly on Equipment & Features, Coverage, Monitoring Services, and Reviews.

Latest Reviews

K
Kathie Zang
12/9/2016
Fortunately we have not reported a medical emergency with Bay alarm since beginning our service earlier this year. However, it gives us the peace of mind knowing there is support available when needed. As a caretaker for my home bound wife it provides me with a safety net when leaving home for necessary errands. My wife wears the lightweight pendant until I return home. I also was pleased with the support I received from your customer service during the initial setup of this service.

K
Karen Bickle
Columbia City, Indiana
12/9/2016
My father is 85 years old and lives alone. I feel so much better since he has the alarm system. Every time we test it the answering service people are always most helpful and very nice to talk to. I would say the service is very good so far.

D
diane mahan
12/8/2016
Just got it. The activation call was super. The man was nice. knew his material. walked me thru the tests. the fall detector WORKED.I pray I never have to use it any of this for eal BUT it gives me a sense of calm knowing if I fall or any other emergency, help is a press away. Living alone,this is important. Price is much less than anticipated. I recommend this company.

S
Suzanne
12/7/2016
So far, so good. The customer service reps are pleasant.

Bay Shore, New York
3/17/2016
I have just recently submitted a review

R
Randi G
Morganville, New Jersey
3/1/2016
I called for some information for my mom. I was not intending to sign up. Robin was so good at informing me about all the services. I ended up paying for a full year and insurance by the time we hung up. He took his time and never rushed me. He answered all my questions no matter how many times I asked the same question. He is excellent at his job. I never looked anywhere else.

T
Tony Esparza
Chicago, Illinois
9/28/2015
Great system

J
JAMES b
Dallas, Georgia
3/13/2015
they don't want a review tried to sent two bad one hit sumit button it did not send either one.don;t do bus.with them