Compare Bay Alarm vs. Medical Guardian Medical Alerts

What’s the difference between Bay Alarm Medical Alert and Medical Guardian Medical Alert? See how our editors compare the two companies below.
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Bay Alarm Medical Alert
9.9 / 10 - Exellent
#1 in Medical Alerts
Our Partner
Medical Guardian
9.3 / 10 - Exellent
#2 in Medical Alerts
Our Partner
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Key Facts
  • Most Popular Choice - A+ Rating with BBB
  • Special pricing for AARP and USAA members
  • FREE Equipment, Activation, and Shipping!
  • $25 per Month (billed twice a year)
  • 1,000 ft. Range. with Waterproof Pendant
  • 36-hr Battery Life.
  • Landline or Cellular
  • No Contract & Discounts Available!
  • A+ Rating with the BBB
  • 1,300 ft. button range & 72 hour Backup Battery 
  • Mobile (with GPS) & Fall Detection systems available
  • UL and CSAA Five Diamond Certified Monitoring Centers
  • No long-term Contracts
  • FREE Equipment, Activation, and Shipping!
  • Price Lock Guarantee & Lifetime Warranty on Equipment
ConsumersAdvocate.org Ratings
9.9 / 10 - Exellent
10/10
Equipment & Features
10/10
Coverage
10/10
Maintenance & Repairs
10/10
Monitoring Services
10/10
Service Agreements
9/10
Cost
9/10
Reviews
9.3 / 10 - Exellent
10/10
Equipment & Features
10/10
Coverage
9/10
Maintenance & Repairs
10/10
Monitoring Services
8/10
Service Agreements
8/10
Cost
9/10
Reviews
Customer Reviews
 (696)
8.8 / 10 - Exellent
82%
5 stars
9%
4 stars
2%
3 stars
2%
2 stars
4%
1 stars
 (378)
8.6 / 10 - Exellent
73%
5 stars
16%
4 stars
5%
3 stars
2%
2 stars
4%
1 stars
Final Verdict

Bay Alarm Medical Alert has a higher overall rating than Medical Guardian Medical Alert. Bay Alarm scores better than Medical Guardian across: Maintenance & Repairs, Service Agreements, and Cost. Both companies score similarly on Equipment & Features, Coverage, Monitoring Services, and Reviews.

Latest Reviews

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Sherri Daniels
Salem, South Carolina
1/21/2017
The unit works off cell towers in your area and we could not get a signal at our location which was surprising because it is not in a rural area. They sent a another unit which connects to the phone line in the house which worked fine. The landline model is cheaper per month and covers a larger area. I didn't give them a higher rating because the person who sold it to me didn't tell me there were two choices. Customer service has been very helpful with set up and switching out the unit.

L
Lori Brown
1/21/2017
Bill was extremely helpful and knowledgeable. Returned my calls promptly and explained everything thoroughly. Only con was ordered unit on tues. Was told it would ship Wednesday and possibly have by friday. It did not even ship til friday.

G
Gary Gardner
Point Marion, Pennsylvania
1/3/2017
The Bay Area Life Alert System has worked flawlessly for us. The system does everything just as advertised. Although we have been fortunate that we have not had to use the alert system yet, we have accidentally activated it on occasion and must say that the system definitely works, and works well. It was extremely easy to set up and use right out of the box. I live in Pennsylvania and researched different systems and elected to go with the Bay Area System even though the company is located in California. I must say I am extremely pleased and would urge others to not be afraid to trust this companies life alert system. A good product with excellent service response time.....and that's what having a system like this has to have. There pricing was competitive if not better than other similar services available. Before you sign on to a life alert system I would at least recommend giving this company a hard look before you commit to someone else's service.

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Steven Wilson
Madison, Wisconsin
12/31/2016
In looking at services offered Bay Medical had options that we liked in creating a medical support for my mother that lives at home alone. The alarm buttons that can be placed in the home in fall areas add additional comfort if she falls and does have her pendent on. Recently my mom had a medical issue that required immediate attention and Bay Medical handle her alarm timely and professional and she received the medical support she needed. If there was any concerns my mother had about the services Bay Medical offers her concerns were removed and a since of security that someone will help when needed.

Bay Shore, New York
3/17/2016
I have just recently submitted a review

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Randi G
Morganville, New Jersey
3/1/2016
I called for some information for my mom. I was not intending to sign up. Robin was so good at informing me about all the services. I ended up paying for a full year and insurance by the time we hung up. He took his time and never rushed me. He answered all my questions no matter how many times I asked the same question. He is excellent at his job. I never looked anywhere else.

T
Tony Esparza
Chicago, Illinois
9/28/2015
Great system

J
JAMES b
Dallas, Georgia
3/13/2015
they don't want a review tried to sent two bad one hit sumit button it did not send either one.don;t do bus.with them