Compare Bay Alarm Medical vs. Medical Guardian Medical Alerts

What’s the difference between Bay Alarm Medical Alert and Medical Guardian Medical Alerts? See how our editors compare the two companies below.
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Bay Alarm Medical Alert
9.9 / 10 - Excellent
#1 in Medical Alerts
Our Partner
Medical Guardian
9.3 / 10 - Excellent
#2 in Medical Alerts
Our Partner
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Key Facts
  • Most Popular Choice - A+ Rating with BBB
  • Special pricing for AARP and USAA members
  • FREE Equipment, Activation, and Gift!
  • $25.95/ Month (billed 2x a year). No Long-Term Contract or Hidden Fees.
  • 1,000 ft. Range, Waterproof Pendant & 36-hr Battery Life.
  • Landline, Cellular, and GPS with Automatic Fall Detection
  • USA-based and UL Certified 24/7 Monitoring Centers
  • A+ Rating with the BBB
  • 1,300 ft. button range & 72 hour Backup Battery 
  • Mobile (with GPS) & Fall Detection systems available
  • UL and CSAA Five Diamond Certified Monitoring Centers
  • No long-term Contracts
  • FREE Equipment, Activation, and Shipping!
  • Price Lock Guarantee & Lifetime Warranty on Equipment
ConsumersAdvocate.org Ratings
9.9 / 10 - Excellent
10/10
Equipment & Features
10/10
Coverage
10/10
Maintenance & Repairs
10/10
Monitoring Services
10/10
Service Agreements
9/10
Cost
9/10
Reviews
9.3 / 10 - Excellent
10/10
Equipment & Features
10/10
Coverage
9/10
Maintenance & Repairs
10/10
Monitoring Services
8/10
Service Agreements
8/10
Cost
9/10
Reviews
Customer Reviews
 (728)
8.8 / 10 - Excellent
80%
5 stars
9%
4 stars
2%
3 stars
2%
2 stars
6%
1 stars
 (416)
8.6 / 10 - Excellent
72%
5 stars
16%
4 stars
5%
3 stars
2%
2 stars
4%
1 stars
Final Verdict

Bay Alarm Medical Alert has a higher overall rating than Medical Guardian Medical Alerts. Bay Alarm Medical scores better than Medical Guardian across: Maintenance & Repairs, Service Agreements, and Cost. Both companies score similarly on Equipment & Features, Coverage, Monitoring Services, and Reviews.

Latest Reviews

M
Maureen
El Cajon, California
Bay Alarm Medical Alert review
6/12/2017
We used Bay Alarm Medical Alert for our 93 year old mother. She had to use them once, and they were excellent in their response to her and in notifying family members. It was so easy to sign up, everything online. She has since moved to assisted living, but cancellation was easy. I mistakenly returned her phone with their equipment. They returned it immediately. Everyone we came into contact with at Bay Alarm was pleasant, helpful and responsive. Highly recommended.

T
Tammy M
Birmingham, Alabama
Medical Guardian Medical Alerts review
4/27/2017
I arranged for the Medical Guardian Alert system for my 80 year old mother. Your pricing is great and the service has been excellent. The set up was so easy. Thank you for giving me the piece of mind that my mother can receive help with the push of one button. She is also very happy with the system. Thank you, Tammy L. McClellan

C
CR
Pulaski, Virginia
Bay Alarm Medical Alert review
3/22/2017
My 91-year-old mom fell at five in the morning and broke her wrist. Fortunately, she was wearing her alarm and pushed the button. Bay Alarm Medical phoned me. I went to her house to check on her, and when I called 911, I was told they were already on the way. They had all the information I had submitted to Bay Alarm Medical, so they knew how to get to her house and which one it was. (Not as easy as it sounds.) While one hopes no one will ever fall, I have to say that everything went exactly as it was supposed to. Bay Alarm Medical was a step ahead of me the whole way. Thank you, Bay Alarm Medical! I did a lot of research before deciding on a medical alert company, and Bay Alarm Medical had raves. I now know why.

F
[email protected]
Albuquerque, New Mexico
Medical Guardian Medical Alerts review
3/3/2017
I would've awarded 5 stars if the charging base were a bit less particular about how the mobile device is placed in it. Charging hasn't always succeeded.

Freehold, New Jersey
Bay Alarm Medical Alert review
3/17/2016
I have just recently submitted a review

R
Randi G
Marlboro, New Jersey
Medical Guardian Medical Alerts review
3/1/2016
I called for some information for my mom. I was not intending to sign up. Robin was so good at informing me about all the services. I ended up paying for a full year and insurance by the time we hung up. He took his time and never rushed me. He answered all my questions no matter how many times I asked the same question. He is excellent at his job. I never looked anywhere else.

T
Tony E
Chicago, Illinois
Bay Alarm Medical Alert review
9/28/2015
Great system

J
JAMES b
Dallas, Georgia
Medical Guardian Medical Alerts review
3/13/2015
they don't want a review tried to sent two bad one hit sumit button it did not send either one.don;t do bus.with them