Compare Bay Alarm Medical vs. Medical Guardian Medical Alerts

What’s the difference between Bay Alarm Medical Alert and Medical Guardian Medical Alerts? See how our editors compare the two companies below.
Last Updated: June 21, 2018
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Bay Alarm Medical Alert
9.4 / 10 - Excellent
#2 in Medical Alerts
Medical Guardian
9.6 / 10 - Excellent
#1 in Medical Alerts
vs

Key Facts

  • Limited Time! $19.95/ Month. No Long-Term Contract or Hidden Fees.
  • A+ Rating with BBB, Special pricing for AARP and USAA members
  • 30 Day Risk-Free Trial
  • FREE Equipment, Activation, and Gift!
  • 1,000 ft. Range, Waterproof Pendant & 36-hr Battery Life.
  • Landline, Cellular, and GPS with Automatic Fall Detection
  • USA-based and UL Certified 24/7 Monitoring Centers
  • Most Popular Choice - A+ Rating with the BBB
  • 2 FREE Months of Service - Limited Time Offer
  • 30 Day Money Back Guarantee
  • 1,300 ft. button range & 72 hour Backup Battery 
  • Mobile (with GPS) & Fall Detection systems available
  • UL and CSAA Five Diamond Certified Monitoring Centers
  • FREE Equipment, Activation, and Shipping!
  • Price Lock Guarantee & Lifetime Warranty on Equipment

OVERALL RATINGS

 Bay Alarm MedicalMedical Guardian
Equipment9/1010/10
Monitoring10/1010/10
Contract & Price10/109/10
Reputation9/1010/10

Equipment Comparison

 Bay Alarm MedicalMedical Guardian
System Types
In-Home Landline
In-Home Cellular
Mobile/GPS
In-Home Landline
In-Home Cellular
Mobile/GPS
Help Button Option
Necklace
Wristband
Necklace
Wristband
Help Button Range
1,000 ft.
1,300 ft.
Base Station Backup Battery
32 hours
32 hours
Mobile/GPS Battery Life
72 hours
24 hours

Key Features

 Bay Alarm MedicalMedical Guardian
Wearable 2-Way Communication
Waterproof Help Button
Automatic Fall Detection
Supports Multiple Help Buttons

Additional Info

 Bay Alarm MedicalMedical Guardian
Cellular Provider Options
Verizon
AT&T
AT&T
Equipment Warranty
Lifetime Warranty on Help Button; 1 Year Warranty on Mobile/GPS unit
Lifetime Warranty

Monitoring Differences

 Bay Alarm MedicalMedical Guardian
Monitoring Options
Professionally Monitored
Professionally Monitored
Monitoring Center Type
Outsourced
Number of Monitoring Centers
3
13
Services
24/7 Monitoring
Emergency Dispatch
Multilingual Staff
24/7 Monitoring
Emergency Dispatch
Non-Emergency Dispatch
Multilingual Staff

Contract & Price Comparison

Starting Prices

 Bay Alarm MedicalMedical Guardian
Landline
$29.95
$29.95
Cellular
$39.95
$34.95
Mobile/GPS
$29.95
$39.95
Free Monitoring for Additional Person

Contract & Fees

 Bay Alarm MedicalMedical Guardian
Contract Required?
No
No
Activation/ Installation Fee
None
None
Equipment Fees
$49 for GPS Mobile Help Button waived when you select semi-annual, No Initial Equipment fees for in-home and in-home cellular
None
Free Trial Period
14 days
Cancellation Policy
They don’t have any cancellation fees, please note that there are no refunds or pro-rata for unused months

Reputation & Professional Certifications

Professional Certifications

Bay Alarm Medical
vs
Medical Guardian
  • Underwriter's Laboratory (UL)
  • The Monitoring Association (TMA/CSAA)
  • Underwriter's Laboratory (UL)
  • The Monitoring Association (TMA/CSAA)
  • Factory Mutual (FM)
  • Department of Defense

Additional Ratings

 Bay Alarm MedicalMedical Guardian
TrustPilot Rating
8.8 out of 10
8.2 out of 10
BBB Rating
A+
A+
BBB Postive Reviews
0
1
BBB Neutral Reviews
0
0
BBB Negative Reviews
4
1
Date Collected
2017-08-17
2017-08-17

Disclaimers

Disclaimers


Contact & Additional Information

 Bay Alarm MedicalMedical Guardian
Homepage URL
Headquarters Address
2600 Stanwell Dr #103, Concord, CA, 94520
1818 Market Street Suite 1200, Philadelphia, PA, 19103
Mailing Address
2600 Stanwell Dr #103, Concord, CA, 94520
1818 Market Street Suite 1200, Philadelphia, PA, 19103
Year Founded
2007
2005

Final Verdict

Medical Guardian Medical Alerts has a higher overall rating than Bay Alarm Medical Alert. Medical Guardian scores better than Bay Alarm Medical across: Equipment, and Reputation. However, Bay Alarm Medical scores better on Maintenance & Repairs, Service Agreements, and Contract & Price. Both companies score similarly on Coverage, and Monitoring.


Customer Comments & Reviews

C
Carolyn H
Dallas, Texas
5/24/2018
Medical Guardian Medical Alerts review
I have not had to use it yet. I am very happy how it arrived and it was easy to set up. I am very satisfied with it, but one thing I wish it had is a monthly check to see if it is working. The light on the base flashes different colors all the time and I am never sure if it is working. Is it alright for me to push the button once in a while to check to see if it is working? Thank you very much. Carolyn Hadley


M
Maria B
Miami, Florida
5/22/2018
Medical Guardian Medical Alerts review
On February 15 my husband fell in our house he wears your bracelet and push the button two or three times no response from your service. He spend five hours in the floor before he could crawl to a phone and call for help as a result he is still in a wheel chair so we are very desapointed about your product. Maria Bravo rating below average


Linda K
San Jose, California
2/3/2018
Bay Alarm Medical Alert review
I have fallen several times and fortunarelaty had help at my house at the time. I have called to check on my gps tests and arm band tests and had wonderful cheery responders verify my alarm was in working condition ,very pleasant. Please tell my childhood friend Roger westfall hello for me. I lost his number. H


D
Donna B
Indianapolis, Indiana
1/17/2018
Bay Alarm Medical Alert review
I would like to try the GPS to see how it does for the 14 days free. Trial you can reach me at 334 600 9802 my name is Donna Bozeman I live in Montgomery Alabama I can't wait to hear from you I am a fall risk I have SLE lupus fibromyalgia Raynaud's syndrome heart trouble blood clots and 9 and I'm also in a Hoveround a little chair and a rollator and sometime I use a cane if I feel good that's if my lupus will let me but most of time I'm in a hospital bed so please give me a call back and let me know 5different other diagnosis


Freehold, New Jersey
3/17/2016
Bay Alarm Medical Alert review
I have just recently submitted a review


R
Randi G
Marlboro, New Jersey
3/1/2016
Medical Guardian Medical Alerts review
I called for some information for my mom. I was not intending to sign up. Robin was so good at informing me about all the services. I ended up paying for a full year and insurance by the time we hung up. He took his time and never rushed me. He answered all my questions no matter how many times I asked the same question. He is excellent at his job. I never looked anywhere else.


T
Tony E
Chicago, Illinois
9/28/2015
Bay Alarm Medical Alert review
Great system


J
JAMES b
Dallas, Georgia
3/13/2015
Medical Guardian Medical Alerts review
they don't want a review tried to sent two bad one hit sumit button it did not send either one.don;t do bus.with them