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HelloFresh Meal Delivery Review


ConsumersAdvocate.org Rating: 4.4 / 5 (Excellent)
30 Customer Comments & Reviews - see all comments
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HelloFresh plans, packages, and delivers wholesome ingredients to your door so you can just cook, eat, and enjoy. The company offers flexible subscriptions with no long-term commitment and lets home cooks choose from four general meal categories: Classic, Veggie, Family, and Low Calorie. Customers choose from a weekly-changing list of chef-curated menus.

About HelloFresh

HelloFresh chefs curate 22 deliciously-balanced recipes for customers to choose from each week. Then, they deliver pre-measured ingredients to customers’ doorsteps so home cooks can whip up dinner in thirty minutes or less.

HelloFresh prides itself on creating meals that are delicious, perfectly portioned, and nutritionally well-balanced. Customers of all experience levels can enjoy the convenience of cooking quick and easy recipes without knowing any unusual or complicated techniques.

 HelloFresh offers four plans: Meat & Veggie, Veggie, Family, and Low-Calorie plans. Each plan provides simple recipes and farm-fresh ingredients for a week’s worth of meals. You can order a pre-selected group of meals for the week or swap in your favorite menus to get the flavors and foods you're craving most.

HelloFresh offers a convenient mobile app to make choosing menus and managing your subscription quick and easy. It's a pay-as-you-go service with no specific subscription length. You can skip as many weeks as you want, which is handy if you travel frequently.  

Meal Plan Options

Meat & Veggie Plan: Delicious twists on tried-and-true favorites

  • Serves 2, 3, or 4
  • Choice of 2, 3 or 4 chef-curated meals per week
  • Widest variety of meat, fish, and seasonal produce

Veggie Plan: Meatless Monday, every day

  • Serves 2, 3, or 4
  • 2, 3, or four chef-curated meals per week
  • Plenty of variety built around seasonal veggies

Family Plan: Popular dishes to please even the pickiest eaters

  • Serves 4
  • Choice of 2 or 3 meals per week
  • Kid-tested recipes the whole family can enjoy

Low Calorie Plan: Dietician-approved meals with about 650 calories each

  • Serves 2, 3, or 4 people
  • Choice of 2 or 3 meals per week
  • Great for people who need help watching their weight

 

How Much Does It Cost?

 

Meat & Veggies Plan

Veggie Plan

Family Plan Low-Calorie Plans

Price per serving

2 meals/week for 2 people: $10.99

3 meals/week for 2 people: $8.99

 

3 meals/week for 4 people: $7.49

 

4 meals/week for 2 people: $9.99

3 meals/week for 2 people: $8.99

4 meals/week for 4 people: $7.49

2 meals/week for 2 people: $10.99

2 meals/week for 4 people: $8.99

3 meals/week for 4 people: $7.49

 

 

2 meals/week for 2 people: $10.99

2 meals/week for 4 people: $8.99

3 meals/week for 4 people: $7.49

4 meals/week for 4 people: $7.49

Total:

3 meals/week for 2 people: $53.94

 

3 meals/week for 4 people: $89.88

 

4 meals/week for 2 people: $79.92

3 meals/week for 2 people: $53.94

 

4 meals/week for 4 people: $119.84

 

2 meals/week for 2 people: $43.96

 

2 meals/week for 4 people: $71.92

 

3 meals/week for 4 people: $89.88

 

2 meals/week for 2 people: $43.96

2 meals/week for 4 people: $71.92

3 meals/week for 4 people: $89.88

4 meals/week for 4 people: $119.84

What’s Included in the Box?

  • All the pre-measured ingredients you need in handy kit bags for easy organization in the fridge
  • Simple recipe cards with pictures and tips from our expert chefs

Shipping and Delivery

Customers choose their delivery time online or through their mobile app. Customers are also allowed to skip a week or cancel any delivery if the HelloFresh team is notified five days prior to the scheduled delivery date.

Support Services

  • Telephone: 1-800-733-2414
  • Email: Hello@HelloFresh.com
  • Live chat on HelloFresh.com

Final Thoughts on HelloFresh

HelloFresh provides a variety of customization options and recipes to choose from. It’s a good option for busy home cooks and parents who would like to mix up their same-old, same-old meals. Use it to escape a recipe rut with something balanced and delicious, or just to save time during the week.


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30 Customer Comments & Reviews

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wbaum52
1/2/2019
Fraudulent web site. You are required to enter financial information in order to view any of their meal offerings. I started to enter my credit card information, but then realized I would not have time to unsubscribe from the auto-delivery. I left the web page and never confirmed a subscription. They signed me up anyway. No email was ever sent notifying me that I was now signed up for their service. I realized only after my bank account was charged that I had been enrolled. When I called their customer service they refused to refund the order that was already in transit.


W
wingall
10/19/2018
I like to cook, so we haven't tried any of the other services, but we decided to try it once, decided it was too expensive, and way too much packaging. The first recipe we tried, it turned out I already had most of the ingredients in my fridge. Why would you need one clove of garlic and a TBSP of soy sauce unless you never eat those things? Just adds to the excess packaging. I feel like the service is for someone who doesn't have a speck of food in their house and doesn't want to go to the store, or even have groceries delivered.


A
amye
9/18/2018
I was unaware of an upcharge on certain meal selections until I received my credit card bill and had $71.25 in additional charges. The meals are no longer economical if you are going to charge $5.00 more PER PERSON on one meal for my 4 person plan. I never would have chose those meals had the upcharge been clear. I have canceled my subscription and will be using a different service.


Y
Yolande D
9/17/2018
I have tried several of the competitors (Blue Apron, Green Chef, Marley’s Spoon, Sun basket etc) and Hello Fresh is by far the best. Their meal choices are great. I love that I can choose the meals that suit my families preferences. The quality is excellent and I also love that many recipies can be recreated at a later date by purchasing the ingredients myself. With other meal delivery companies they include premade sauces / mixed spices etc that you can never recreate. I would highly recommend Hello afresh. I also was given a discount code that reduced my first order by $40 The code is RST2GR


Sue K
7/6/2018
Loved the quality of ingredients and customer service. Consistent across the board and a real value. One thing made me leave; not enough meal selections (seafood and fish in particular). Also working as I do and sometimes babysitting I either don't have time or energy most nights to prep for 30 minutes so I would have paid an upcharge gratefully for someone to chop the vegies first for me.


Maria G
2/17/2017
Hola como están people quiero garbarme me gift card


M
Michelle
10/12/2016
I have tried a few different brands of delivered meals and so far I believe Hello Fresh is the best. The quality, packaging, ease of preparation, and taste make them my favorite.


H
Heather
10/11/2016
We have been using Hello Fresh now for over 6 months and love it. The recipes are really easy to prepare and delicious. We have tried a few other companies but keep coming back to Hello Fresh.


S
Stephanie
10/9/2016
Did not love the fact that not everything was included in what is needed for the recipe - needed to use my own butter and oil. Also, came with a moldy cheese slice. Disgusting.


Kristen F
10/4/2016
I really like this service. I wish I had a little more input in the selections sent. But so far my family (even the picky 10 year old) has loved the food!



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  • Easy-to-follow recipes with clear nutritional data
  • High-quality ingredients sourced straight from the farm
  • Meal kits sized to fit your fridge
  • Weekly delivery
  • Flexible subscriptions
  • No minimum subscription term
  • Choose from 22 chef-curated meals each week
  • Select Meat & Veggies, Veggie, Low-Calorie, or Family meal plans
  • Add extra dinners or lunches to your weekly order as needed
  • Add-on options include extra protein servings, sides and complements (bread, salad, and more), plus desserts and treats