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Yaasa Studios Inc. Mattresses Review


ConsumersAdvocate.org Rating: 4.4 / 5 (Excellent)
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Founded in 2016, Yaasa is a Delaware corporation headquartered in Santa Barbara, California. The company focuses on bedding products, including mattresses, adjustable beds, blankets, sheets, pillows, and related accessories. The company has a showroom in Santa Barbara but primarily does business online.
 
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How is Yaasa rated?

Breakdown

4.5/5
Product Specs
4.3/5
Pricing and Policies
4.3/5
Service Features
4.5/5
Company Reputation

Overall Rating: 4.4 / 5 (Excellent)

Yaasa's mattresses are what we would expect from a premium mattress manufacturer. Mattresses are delivered to customers' homes. A white-gove set-up service is available. Customers have 100 days to return the mattress if it doesn't meet their expectations. The company is more accessible than some of its competitors but less transparent about the composition and sourcing of the materials it uses. Prices are reasonable for this category. While there isn't a lot of reputational data on its customer satisfaction levels yet, the relative absence of complaints to date is an early encouraging sign. In short, Yaasa should be seriously considered by people who want a premium-quality mattress that can be ordered online and delivered to their home.

Yaasa Product Features

Product Specs - 4.5 / 5

Yaasa offers two models of mattresses: the Yaasa mattress and the Yaasa ONE mattress. Both are available in standard, XL, full, and California sizes.

The Yaasa mattress is constructed as a hybrid of foam and pocket coils. It's available in two firmness levels.
Sizes
Twin
Twin XL
Full
Queen
King
California King
Type
Hybrid
Coils
Individually wrapped
Foam Mattress Materials
Cooling Foam
Firmness Levels
Soft, Firm
Cooling Layer
Adjustable Firmness
Base Included
Box Spring Included
Customizable Size
Customizable Shape
Customizable Thickness
Additional Products
Bed Frames
Adjustable Bases
Pillows
Sheet Sets
Mattress Protectors

Yaasa Pricing

Pricing and Policies - 4.3 / 5

Yaasa has positioned itself as a premium online mattress company. Its mattress prices closely track those of its competitors in that category. Sales events, which Yaasa has from time to time, can reduce the cost.
Price
$1.00
Price
$1,299 for a Yaasa Mattress, queen size, including delivery. A comparable Yaasa One mattress costs $899.
Financing
Financing Details
Interest-free financing is available through Affirm for 3, 6, and 12 month terms.
Free Shipping
Refund Policy Details
Tags must still be attached to returned mattresses so they can be recycled.

Service Features - 4.3 / 5

Yaasa offers the basic service features one would expect. The company actually scores better with us than some of its competitors on ease of contact: it offers a toll-free phone number that's available Monday through Friday 8am-12pm and 1pm-5pm PT. The company's 100-day trial period is in line with--or slightly better than--industry standards. However, Yaasa's ten-year warranty is not up to par in an industry where 25-year warranties are not unheard of.

Yaasa Service Features

Customer Support
Phone
Email
Delivery Options
White Glove Delivery
Mail Delivery
Mattresses Made in USA
Warranty
10 years
Warranty Details
Yaasa guarantees the workmanship, materials, and construction of its mattresses for ten years. The warranty does not cover accidents or cosmetic issues not caused by the assembly and/or shipping process.
Home Trial
100 days
Home Trial Details
Customers must use the mattress for at least 30 days before returning it. Returns are arranged and paid for by the company.

Yaasa Company Reputation

Company Reputation - 4.5 / 5

Since Yaasa hasn't been in business for a long time, it's not surprising that there isn't much publicly-available and reliable feedback from consumers about its products and services. The firm has a top rating from the BBB which reflects a complete absence of complaints about it. The company has no presence on Trustpilot. Consumers who have purchased a Yaasa mattress are encouraged to leave a comment about their experience on our website to help other consumers make a purchase decision.
BBB Rating
A+
Date Collected
2019-08-14
Year Founded
2016

Company Profile

Full Name
Yaasa Studios Inc. Mattresses
Company Website
https://yaasa.com
Headquarters
3016 De La Vina Street, Santa Barbara, CA, 93105

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