Saatva Mattress Mattresses Review
ConsumersAdvocate.org Rating: 9.3 / 10 (Excellent)
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How is Saatva rated?
Overall Rating: 9.3 / 10 (Excellent)
Saatva Product Features
Product Features - 9.5 / 10
Saatva offers three firmness levels: Plush Soft, Luxury Firm (their most popular model), and Firm. Mattresses are available at two heights, the standard 14.5" and the slim 11.5", which is also compatible with Saatva's own adjustable base. This base is sold separately and features a remote control that adjusts the bed's position, under-bed illumination, and the three-speed massage feature.
When purchasing a mattress from Saatva, consumers can also select from 4.75" and 8.75" foundations and an adjustable bed frame to build the entire bed. Queen and King-sized mattresses are sold as split mattresses, and the foundations are sold split as well. Additionally, Saatva mattresses are only made once your order is submitted, which means your new mattress is genuinely new.
Marshall (wrapped, encased, or pocket springs)
|Upholstery Layer Materials|
|Foam Mattress Materials|
Plush Soft (level 3), Luxury Firm (level 5-6), Firm (level 8)
|Type of Fire Retardants Used|
Natural thistle barrier
|Box Spring Included|
Pricing - 9 / 10
|Adjustable Base Price|
Saatva is partnered with Klarna, which allows customers to purchase the mattress with a line of credit that has a 0.00% APR for 6 months if the account is paid in full. Once the 6 months are up, a 19.99% APR is applied to the remaining balance.
|Refund Policy Details|
Saatva offers a 120-day home trial, where the company will refund the entire purchase price less the transportation fee, if the customer is not satisfied.
Service Features - 9.5 / 10
Saatva Service Features
White Glove Delivery
|Made in USA|
From Saatva's website: "For the first two years of the 15-year non-prorated warranty, The Saatva Company will replace your mattress with a brand new Saatva at absolutely no charge to you if deemed defective. In years 3-15, The Saatva Company will completely repair and re-cover your Saatva, the only charge to you being transportation costs of $99 each way." Other restrictions may apply.
|Home Trial Details|
From Saatva's website: "If you find that our bed is not right for you, it can be returned for a full and prompt refund of the purchase price, less the $99 transportation cost (does not apply to the Lineal adjustable base which is non-returnable)." Other restrictions may apply.
Saatva Company Reputation
Company Reputation - 9 / 10
|Number of Positive BBB Reviews|
|Number of Negative BBB Reviews|
9.6 out of 10
- Beds manufactured to order
- 120-day home trial with a full refund, minus the delivery fee
- Free white glove delivery includes full installation
- USA-made in 19 different factories
- Eco-friendly foam, recycled steel, organic cotton, and a natural flame-resistant barrier
- Free white glove delivery & mattress removal