SALE: Save Up to $600 on Mattresses
- Material: Hybrid, Memory Foam, Innerspring
- Sizes: Twin, Twin XL, Full, Queen, King, Split King, Cal King
- Best For: Chronic back pain, joint conditions, bigger bodies
- Trial Period: 365-night in home trial
- Delivery: Free in-room delivery & setup
- Financing: As low as 0% APR
- Warranty: Lifetime Warranty
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GhostBed Mattresses Review
ConsumersAdvocate.org Rating: 4.4 / 5 (Excellent)
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How is GhostBed rated?
Breakdown
Overall Rating: 4.4 / 5 (Excellent)
GhostBed Product Features
Product Specs - 4.5 / 5
The basic product is the GhostBed Classic, an 11” tall, four-layer mattress, with gel-memory and aerated, non-allergenic latex and high-density support foam. It carries a firmness of 7-8 on the comfort scale (10 being too hard, 1 too soft).
The GhostBed Flex is a luxury hybrid that combines seven layers, including supportive coils and memory foam, in its 13”height. It is slightly softer than the GhostBed Classic, with a 6-7 firmness.
The GhostBed Luxe, advertised as the “Coolest Bed in the World”, is also 13” tall with seven layers, including a 3”gel memory foam. It’s plushier than the aforementioned GhostBed mattresses, measuring a 5-6 on the firmness scale.
The GhostBed 3D Matrix is the plushiest of all its products: a 12” high mattress that aims to provide shoulder, hip, and back support while maintaining a soft surface that contours to each individual. Its firmness scale rating is 4-5.
All four of the GhostBed products carry the standard mattress sizes (Twin, Twin XL, Full, Queen, King, California King, and Split King) except the 3D Matrix model that does not carry either Full or Twin.
Although all mattresses are compatible with outside foundations, GhostBed offers a standard foundation which includes box spring and metal frame all-in-one, as well as an adjustable base that offers an endless combination of positions, several massage modes, and LED lighting underneath.
To round out the sleeping experience, GhostBed offers memory foam, faux down, and shredded foam pillows, as well as sheets, pillowcases, and mattress protectors.
Sizes | Twin Twin XL Full Queen King California King |
Type | Hybrid |
Coils | Individually wrapped |
Upholstery Layer Materials | Polyester |
Foam Mattress Materials | Latex Gel-Infused Memory Foam Open-Cell Foam |
Firmness Levels | Medium-Firm (ranges from 5 to 7, depending on the type of mattress) |
Type of Fire Retardants Used | Fiberglass scrim |
Cooling Layer | |
Adjustable Positions | |
Adjustable Firmness | |
Base Included | |
Box Spring Included | |
TB117-2013 Label | |
Customizable Size | |
Customizable Shape | |
Customizable Thickness | |
Additional Products | Bed Frames Adjustable Bases Box Springs Pillows Sheet Sets Mattress Protectors Foundations |
GhostBed Pricing
Pricing and Policies - 4 / 5
GhostBed Classic’s pricing runs from $695 for the Twin to $1,790 for the Split King. The Queen model carries a $1,195 price tag.
The GhostBed Flex costs run from $1,395 to $3,300, with the Queen at $1,945.
GhostBed Luxe’s cheapest option is $1,495 while the costliest is $3,500. The standard queen is $2,045.
Finally, 3D Matrix costs range from $2,050 to $4,100, with the Queen at $2,695.
GhostBed offers financing from three to 36 months, depending on the order. Customers can finance through Affirm loans for as little as 0% APR and with no hit to their credit score. Even customers who don’t get approved by Affirm can still finance through Katapult, GhostBed’s lease-to-own partner.
Aside from the military and student discounts, GhostBed offers 30% discounts to teachers, first responders, and government employees. Customers need to provide ID proof to obtain these discounts.
Price | $1,199.00 |
Base Price | $249.00 |
Financing | |
Financing Details | Financing is available through Affirm. From GhostBed’s website: “Choose your payment terms, with options from 3 to 36 months depending on your order. Finance your mattress for as little as 0% APR financing.* Quick & easy approval process, with no hit to your credit score. Easy monthly payments via debit card or bank transfer.” Customers whose loan is not approved by Affirm can still seek financing through Katapult. |
Free Shipping | |
Full Refund | |
Refund Policy Details | From GhostBed’s website: “As long as you request a return within GhostBed’s 101-Night Sleep Trial period you will get a full refund on your mattress purchase.” |
Discounts | Military discount Student discount |
Restocking Fee |
Service Features - 4.5 / 5
GhostBed’s 101-Night Sleep Trial is also an attractive selling point. Customers can try the mattress for up to 101 nights and return it for a full refund if they are not satisfied.
GhostBed’s webpage offers a robust selection of educational material, everything from comparison guides to instructional videos. It contains a mattress disposal and donation guide, a comparison section to understand different mattress sizes, FAQs, and a quiz to help you determine the right mattress for your sleeping situation.
GhostBed Service Features
Customer Support | Phone Email Live Chat |
Delivery Options | White Glove Delivery Installation Mattress Removal Mail Delivery |
Website Features | Instructional Videos FAQs Blog Articles |
Mattresses Made in USA |
Warranty | 20 years 25 years |
Warranty Details | The only mattress that has a 20-year warranty is the basic GhostBed Mattress. All other mattresses have 25-year warranties. Bases, pillows, sheets, and other products have different warranty terms. |
Home Trial | 101 nights |
Home Trial Details | GhostBed offers a 101-Night Sleep Trial. From its website: “If you ultimately decide that the GhostBed is not all you want it to be, simply go to our Return Request page and we will arrange for a free return. All we ask is that you give your new mattress a chance for the two of you to get to know each other for a minimum of 30 nights.” |
GhostBed Company Reputation
Company Reputation - 4.5 / 5
Trustpilot Rating | 2.4 out of 5 |
Date Collected | 2021-03-15 |
Year Founded | 2001 |
Company Profile
Full Name | GhostBed Mattresses |
Company Website | |
Headquarters | 7143 West Broward Blvd, Plantation, FL, 33317 |
Our Comments Policy | How to Write an Effective Comment
SALE: Save Up to $600 on Mattresses
- Material: Hybrid, Memory Foam, Innerspring
- Sizes: Twin, Twin XL, Full, Queen, King, Split King, Cal King
- Best For: Chronic back pain, joint conditions, bigger bodies
- Trial Period: 365-night in home trial
- Delivery: Free in-room delivery & setup
- Financing: As low as 0% APR
- Warranty: Lifetime Warranty
GhostBed aims to bypass the showroom and offer quality mattresses at affordable prices directly to the customer. They offer free shipping and aim to deliver the products within 2-5 business days from the day they’re ordered.
The company also carries one of the industry’s top warranties: a 20-year warranty for its GhostBed Classic product and 25-year warranty for its other three models. Not to be outdone, GhostBed provides a trial period of 101 nights, with a full refund guarantee if you’re not satisfied within 31-to-101-day period.