Many or all of the companies featured compensate us. Compensation and research may determine where and how companies appear. Learn more
  1. Home
  2. Mattresses
  3. Frankly Review

Frankly Mattresses Review


ConsumersAdvocate.org Rating: 3.4 / 5 (Very good)
Our content is free because we may earn a commission when you click or make a purchase using our site. Learn more.
Frankly is a mattress company based in Atlanta, Georgia. Its memory foam mattress is currently available in Queen and King sizes and can be shipped to anywhere in the continental United States.
 
View Top 10 List

How is Frankly rated?

Breakdown

3.5/5
Product Specs
3.0/5
Pricing and Policies
4.0/5
Service Features
3.5/5
Company Reputation

Overall Rating: 3.4 / 5 (Very good)

The Frankly mattress is a relatively new entrant to the increasingly crowded field of memory foam mattress available for purchase online. But it stands out for its low price, quality materials and generous refund policy which donates unwanted mattresses to local charities and nonprofits. Each mattress is backed by a 10-year warranty and includes a 60-night sleep trial, so it's worth trying out if you're in the market for a new mattress.

Frankly Product Features

Product Specs - 3.5 / 5

Frankly is a gel-infused memory foam mattress available in Queen and King sizes. It's medium-firm, according to the manufacturer, and latex-free, so it's safe for those with latex allergies. Frankly currently doesn't offer any accessories like bed frames, box springs, pillows or mattress protectors, but it should be compatible with virtually any frame and box spring you choose. The mattress uses CertiPUR-US ingredients.
Sizes
Queen
King
Type
Memory Foam
Foam Mattress Materials
Gel-Infused Memory Foam
Firmness Levels
Medium-Firm
Type of Fire Retardants Used
Flame-retardant silica sock
Cooling Layer
Adjustable Positions
Adjustable Firmness
Base Included
Box Spring Included
TB117-2013 Label
Customizable Size
Customizable Shape
Customizable Thickness

Frankly Pricing

Pricing and Policies - 3 / 5

Frankly's mattress is one of the most affordable memory foam mattresses on the market today, so it's a great choice for those on a budget. If you cannot afford to buy it outright, you can sign up for 0% financing for three, six or 12 months. The company doesn't offer any discounts, but it doesn't need them to compete with the other mattresses on the market today.
Price
$0.00
Price
The above price is for Frankly's queen-size mattress.
Financing
Financing Details
Frankly offers 0% 3-, 6- or 12-month financing through Affirm. This offer is currently not available to Iowa or West Virginia residents.
Free Shipping
Full Refund
Refund Policy Details
You can only return your mattress within the 60-night sleep trial. If you decide to return it, Frankly will work with you to coordinate donation of your mattress to a local charity or nonprofit. Once it's donated, just scan your donation receipt and Frankly will process your refund.

Service Features - 4 / 5

Frankly's mattress warranty and trial period are pretty standard compared to the rest of the industry. You have 60 nights to try out the mattress and if you don't like it, Frankly will give you a full refund. There's a 10-year warranty against damage, but it doesn't cover everything, so read the warranty information below carefully before you buy. If you run into any questions or concerns with the mattress, you can reach out to Frankly via email, phone or live chat.

Frankly Service Features

Customer Support
Phone
Email
Live Chat
Delivery Options
Mail Delivery
Website Features
Instructional Videos
FAQs
Warranty
10 years
Warranty Details
The warranty is non-transferable. In order for the warranty to be valid, the mattress must be set up and used on a sufficient foundational support, including either a frame or box spring. You must retain your proof of purchase in order for the warranty to be valid. The warranty doesn't cover burns, stains, or tears to the mattress.
Home Trial
60 nights

Frankly Company Reputation

Company Reputation - 3.5 / 5

There's not a lot of information on the company's customer service or the quality of the Frankly mattress itself. There are reviews on the company's website from verified buyers that are largely positive, but these should be taken with a grain of salt because companies aren't likely to publish negative reviews of their products. However, the lack of unbiased reviews shouldn't discourage you from trying out the Frankly mattress because if you don't like it, you can always return it for a full refund during the trial period.

Company Profile

Full Name
Frankly Mattresses
Company Website
https://sleepfrankly.com/
Headquarters
Atlanta, GA

Our Comments Policy  |  How to Write an Effective Comment

Leave a comment for Frankly Mattresses
Minimum 12 words.
 No maximum length.
* What's Your Rating?
To make this comment as helpful as possible for our community, please provide at least 2 sentences.
Top Rated
Our Partner

SALE: Save Up to $600 on Mattresses

  • Material: Hybrid, Memory Foam, Innerspring 
  • Sizes: Twin, Twin XL, Full, Queen, King, Split King, Cal King
  • Best For: Chronic back pain, joint conditions, bigger bodies
  • Trial Period: 365-night in home trial
  • Delivery: Free in-room delivery & setup
  • Financing: As low as 0% APR
  • Warranty: Lifetime Warranty
READ FULL REVIEW >
Check Price

Related to Mattresses

Top Articles