Compare MassMutual vs. Northwestern Mutual Life Insurance

What’s the difference between MassMutual Life Insurance and Northwestern Mutual Life Insurance? See how our editors compare the two companies below.
Last Updated: June 05, 2018
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MassMutual Life Insurance
9.4 / 10 - Excellent
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Northwestern Mutual
9.2 / 10 - Excellent
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Key Facts

  • Help Cover Your Final Expenses
  • Guaranteed Acceptance Whole Life
  • MassMutual Life - Ages 50-75
  • $10.00/Month.  Easy Application
  • Quick Application - No Medical Exam
  • Apply Online or Speak with an Agent
  • Strong financial rating
  • Build cash value with flexible premiums
  • Guaranteed death benefits
  • Living/ accelerated death benefits
  • Spouse protection

OVERALL RATINGS

 MassMutualNorthwestern Mutual
Financial Strength10/1010/10
Customer Experience9/1010/10
Policies10/109/10
Flexibility9/107/10

Financial Strength

Key Details

 MassMutualNorthwestern Mutual
Underwriter
Massachusetts Mutual Life Insurance Company
Marketshare 2016
4.11%
8.43%
Premiums Written 2016
$4,901,677,526
$10,067,144,919
Standard & Poor's Financial Rating
AA+
AA+
Moody's Financial Rating
Aa2
Aaa
AM Best Financial Rating
A++
A++
*The above information reflects the financial strength of the underwriter of the MassMutual life insurance policies: Massachusetts Mutual Life Insurance Company.

Reputation & Customer Experience

National Association of Insurance Commissioners

 MassMutualNorthwestern Mutual
NAIC Complaint Ratio 2016
0.04
0.03
NAIC Total Complaints 2016
14
22
*The NAIC complaint ratio (in this case 0.04) is a ratio of the number of complaints a company received to the its total premiums written in a calendar year. The median complaint ratio across all companies is 1. A score below 1 means the company received fewer than average complaints. A score above 1 means the company received a higher number of complaints than average.
*The NAIC complaint ratio (in this case 0.03) is a ratio of the number of complaints a company received to the its total premiums written in a calendar year. The median complaint ratio across all companies is 1. A score below 1 means the company received fewer than average complaints. A score above 1 means the company received a higher number of complaints than average.

Customer Ratings

 MassMutualNorthwestern Mutual
BBB Rating
A+
A+
Number of BBB Negative Reviews
1
8
Date Collected
2017-07-31
2017-12-12

Policy Differences

MassMutual offers customers the following life insurance policies: Term, Whole Life, Universal Life, Variable Universal Life, Guaranteed Acceptance/ Final Expense. Because we feel that Term Life insurance is a superior choice for most customers, we've focused our review on the MassMutual Term Life policy.
Northwestern Mutual offers customers the following life insurance policies: Term, Whole Life, Universal Life. Because we feel that Term Life insurance is a superior choice for most customers, we've focused our review on the Northwestern Mutual Term Life policy.

Term Life Insurance

 MassMutualNorthwestern Mutual
Available Terms
10 year
15 year
20 year

Key Term Policy Features

MassMutual
vs
Northwestern Mutual
  • Term-Permanent Conversions
  • Guaranteed Level Premiums
  • Term-Permanent Conversions
  • Guaranteed Level Premiums
  • Guaranteed Renewability
  • Waiver of Premium
  • Accelerated Death Benefit

Flexibility & Available Riders

Available Riders

MassMutual
vs
Northwestern Mutual
  • Disability Income Rider
  • Critical Illness Rider
  • Disability Income Rider
  • Guaranteed Insurability Rider
  • Long-Term Care Rider

Additional Company Information

 MassMutualNorthwestern Mutual
Homepage URL
Company Phone
(413) 788-8411
(414) 271-1444
Headquarters Address
1295 State Street, Springfield, MA, 01111
720 East Wisconsin Ave., Milwaukee, WI, 53202
Year Founded
1851
1857

Final Verdict

MassMutual Life Insurance and Northwestern Mutual Life Insurance are very close in quality and have the same overall rating. That said, MassMutual scores better than Northwestern Mutual across: Policies, and Flexibility. Whereas, Northwestern Mutual scores better on Financial Strength, Customer Experience, Help and Support, and Online Presence.