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Strayt Review


ConsumersAdvocate.org Rating: 4.5 / 5 (Excellent)
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Strayt is a provider of clear aligners based in Peoria, Arizona, that offers teeth alignment and whitening services in the contiguous U.S. Founded in 2019, the company’s mission statement is to expand access to affordable orthodontic care. The company is founded and owned by board certified orthodontists.

How is Strayt rated?

Breakdown

5.0/5
Pricing
4.5/5
Treatment Duration
4.5/5
Aligner Specifications
4.5/5
Fitting Options

Overall Rating: 4.5 / 5 (Excellent)

Strayt may not have as much time in business as some of its competitors, but the price and flexibility of its products and services make it a solid provider of clear aligners. Because its method of servicing customer all but eliminates the need for office visits, the company can cut out around 70% of the typical cost of orthodontic treatment. This results in a more affordable product — especially when considering everything else the company includes in their plans. Being able to receive a scan of your teeth at home also makes the process much more convenient and more accurate and reliable than putty impressions. The option to choose from three payment options and between an all-day, 22-hour aligner or night aligner to be worn for just 10 hours is noteworthy as well, adding to the flexibility of the company’s services.

We recommend Strayt for consumers in general, but especially for those whose prime concern with the treatment process is comfort. However, like all aligners, Strayt is not recommended for severe or overly complex orthodontic issues.

Strayt Product Specs

Aligner Specifications - 4.5 / 5

Strayt aligners are made from premium, medical grade, BPA-free thermoplastic materials. Digital scanners are also start-of-the-art. The scanners are radiation free and completely safe. Strayt is one of the only companies that provides a high frequency vibration device to stimulate teeth movement, reduce treatment duration, and improve treatment outcomes. Strayt’s method of servicing customers completely cuts out the need for office visits. The company offers three methods to get started. The first is to book a scan consultation with the company’s mobile scan service. They’ll send a technician to your home who will perform a scan of your teeth. Not only is this option more convenient and faster, it also results in a more reliably accurate model of your teeth. And it is FREE. . The second is to get an impression kit sent through the mail so you can provide an impression of your teeth directly to Strayt. The third option is for consumers to visit a nearby partner clinic and get their scan done there. Once approved, the aligners will be sent to your house, along with your retainers, HFV device, and teeth whitening products. The company also provides an interactive smile preview to show customer how their teeth will change throughout the duration of the treatment.

Strayt customers have two options of full-mouth aligners to choose from. The Strayt Clear Aligners™ are worn the entire day (about 22 hours, according to the company) and are only taken out to eat, drink, and clean your teeth. This results in a faster treatment time of around six months. By comparison, treatment with the Strayt Night Aligners™ may take up to twice as long, but these are only worn for at least 10 hours per night.

Strayt’s teeth alignment treatment is aided by software tools that allow their orthodontists to “design movements that meet patient objectives”. By using parameters such as tooth movement rates, arch symmetry, tooth collision, and occlusion (bite), the company can create a plan that is optimized for the best patient outcomes. The technical design of the aligners is performed with orthodontic oversight and, before it is presented to the treating doctor for final approval, each case is scrutinized by a different orthodontist.
Brands
Proprietary
Service Options
Office Visit
Mail
Mobile Scan Service
Types of Alignment Trays
Full Mouth or Single Arch

Additional Features

  • Interactive smile preview
  • First appointment free
  • Free teeth whitening
  • HFV (high frequency vibration) device included

Strayt Pricing

Pricing - 5 / 5

Strayt features one of the most affordable aligners in the market today: $1,400 for the company’s all-day or night aligners, as well as a 3-in-1 whitening system, a personal aligner case, HFV device, and your first set of retainers. Aligners may be replaced for free under certain conditions and additional sets of retainers cost $89 for a one-time purchase or $59/yr for an annual set of new retainers. Shipping is free, and customers may return their aligners for a full refund within 30 days of delivery if they are not satisfied with their therapy and Strayt is unable to resolve their concern(s).

As for financing, consumers can choose one of two options. The first is a 24-month plan with a $248 down payment; the second is a 12-month plan with a $199 down payment. Both plans enjoy the same benefits as the flat-rate plan. Customers with an FSA or HSA debit card accounts may use it during checkout to help pay for the clear aligner. Your insurance plan may also partially reimburse the cost, so check with your insurance carrier to see if you qualify.
Flat-Rate Price
$1,848.00
Free Replacement
Yes
Free Retainer
Yes
Cost of Retainer
$89.00
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

$448 off when consumers start the teeth realignment process with a free digital scan or an impression kit ($24). Strayt will match the advertised price of any competing clear aligner for an equivalent service.

Strayt Customer Experience

Fitting Options - 4.5 / 5

Due to a lack of information online, it’s difficult to accurately assess customer satisfaction with Strayt’s products and services. Strayt is a relatively young company; it was founded just two years ago, in 2019. As such, it is unsurprising to see it has no presence in sites like Trustpilot and the BBB. Consumers can contact the company via phone call, email, Facebook, Instagram, or online form and personally evaluate the quality and promptness of Strayt’s customer service.
Customer Service Hours
24/7
Communication Method
Phone
Email
Online Form
Social Media
Year Founded
2019

Company Profile

Full Name
Strayt
Company Website
Headquarters
Peoria, AZ, 85382

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Customer Comments & Reviews

Loading Reviews ...
theriault3
9/5/2023
This company sells a "snake oil" product and Paul Heapy is the snake oil salesman! They promise you wonderful results to get your $$$ and when people find out its a sham, they won't honor their refund policy and give you your $$$ back! They will tell you its your fault (more on this later). They limit where they are registered (notice they aren't on Google or most "review" websites? They don't want to have a negative rating!). Want to know why some reviews on here are positive? They bribe people by promising to provide a refund but only if you remove your negative experience or change it to a positive one! Don't believe me? I have an email stating this. Paul Heapy sold me on their... Read More


B
Brianna
6/20/2023
Strayt is awful! They harass you until you commit to their product. Aleina, the joke of a rep that "helped" me had ZERO communication with me unless I reached out first. On May 30th I paid the down payment and was told that my aligners were in production and I should receive my aligners within 2 weeks. Fast forward 2 1/2 weeks, I reached out to her as she never updated me only to find out that there was a new treatment plan. After telling her and some random guy named Paul that I wasn't satisfied, Aleina proceeded to tell me that my only options were to go with either of the HORRIBLE treatment plans, mind you the updated one I was told would need refinements at the end of the treatment or... Read More



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