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Equifax ID Patrol Identity Theft Protection Review


ConsumersAdvocate.org Rating: 4.1 / 5 (Excellent)
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ID Patrol is an identity theft protection service offered by Equifax, one of the major credit bureaus. Aside from monitoring your credit through its Equifax database, it also offers reports from the other 2 credit bureaus (Experian and TransUnion).  Services includes protection for your address, social security number, full name and of course your credit information.

What does it protect?

Family Plan $29.95

Eligibility for two adults (a 25% savings over Equifax Complete Premier)

Monitoring for up to four minor children included

24/7 credit file monitoring and alerts to key changes to your Equifax, Experian or Transunion credit files

Privacy Monitoring and Protection- reveals information that exists about you on the Internet

Internet scans for your personal information with alerts if it is found on suspicious websites

Financial alerts to changes in your credit card and bank account balances

Alerts on activity against your child's Equifax credit file

Credit scores and profile from all 3 bureaus once every 12 months

 

Advantage Plan $17.95

Privacy Monitoring and Protection- reveals information that exists about you on the Internet

24/7 credit monitoring and alerts of key changes to your Equifax, Experian, and TransUnion credit files

See your 3-bureau credit scores and profile - once every 12 months

Get unlimited access to your Equifax Credit Score™

 

Premiere Plan $19.95

Privacy Monitoring and Protection- reveals information that exists about you on the Internet

24/7 credit monitoring and alerts of key changes to your Equifax, Experian, and TransUnion credit files

See your 3-bureau credit scores and profile - once every 12 months

Get unlimited access to your Equifax Credit Score™

Auto fraud alerts - the ability to place an alert on your file to let lenders know they need to take additional steps to verify your identity

The ability to lock and unlock your Equifax Credit Report™.

The ability to become informed if your personal information (social security number or credit card information) is being used on the Internet through the WebDetect™ feature

 

Services

 

Monitoring Yes         
Fraud Alerts Yes
Credit Freeze Gives assistance
Reimbursement Insurance Yes up to $1 million
Resolution Gives assistance
Restoration Gives assistance

 

Features

 

Plans three plans to fit your budget, individual and family security needs
Family protection parents, spouse and up to 4 kids
Credit file control freeze your credit file
Lost wallet protection 24/7 support for cancelling your credit cards
Instant alerts notifies you when your personal identity is under attack
Customize set a credit score and receive notifications for any changes
Dedicated customer hotlines get support anytime of the day
Website monitoring  scans known black market site where stolen personal identity is sold or traded 
Special reports FICO and credit reports
Credit monitoring gives easy access to your credit score
Credit expertise get help from Equifax’ team of financial experts

 

*** ID Patrol offers you the ability to place a lock on your account when you believe that your personal identity is under attack. This prevents any unauthorized access to your credit file. But this is only limited to your Equifax credit file. Freezing your credit file with Experian or TransUnion could only be done by talking with them directly.

 

Prices

 

Family Plan $29.95

Advantage Plan $17.95

Premiere Plan $19.95

 

Bottom Line

An interesting feature that’s included in Equifax ID Patrol is the ability to customize personal alerts. With this you are able to get notified when even small changes are detected in your personal accounts. It also allows you to change this into higher percentages if you think that you are receiving too many alerts.

 

 


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Customer Comments & Reviews

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Dan d
11/25/2016
My letter to Equifax after being scammed: I just hung up with Louis trying to cancel my membership. This was by far the worst customer experience I’ve ever had in 40 years. I signed up for your 30-day trial which I now understand is a 7-day trial. I never used it as it was very complicated and not user-friendly at all. So I sent an e-mail to your customer service asking to please cancel on day 2. Of course I was called a liar and of course they never received it. I asked for a supervisor only to be told: “NO ONE WILL REFUND MY MONEY.” Sure enough Louis (The supervisor) first words were “we don’t give refunds for any reason.” First, it wasn’t a refund it was money you stole from... Read More


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Erle A
12/23/2015
I have been with Equifax for 6 months now. For the most part they have been good. However, I recently ordered my Tri-Bureau report for $29.95. After getting that I started receiving emails immediately that there was a credit score decrease and I needed to check it. When I went in to check it, they billed me an additional $29.95. Only 4 days later. After an hour on the phone they were unwilling to refund my money. They basically told me that's just to bad. This was a deceptive way of taking additional monies from me. Be aware and watch them closely. The $29.95 was more important to them then doing what was right and returning my money.


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Anthony L
5/15/2015
Equifax Complete™ Premier Plan is a scam. They offer a month for free, but when you call to cancel, they claim their software is "down" and they can't process of cancel your request. Then the next time you call they will claim you were charged for two months because you didn't call in time. DO NOT enroll in the Equifax Complete™ Premier Plan. They will treat you like a cash machine, not a customer. Disappointed client anthony4036



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