Lemonade Homeowners Insurance Review
Lemonade Homeowners Insurance Review
ConsumersAdvocate.org
17 Customer Reviews - see all comments
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Lemonade is an insurance company that operates as a B (Benefit) Corporation chartered to do business with an eye toward social and ecological betterment.
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During years where the amount it collects in premiums exceeds what it sets aside for current claims, administrative expenses, and future claims, that excess is donated to causes approved by its shareholders.
Get protection from the front door to the back fence
- Policies starting at $25/month
- Get 100% digital home insurance
- Sign up in the easy-to-use app
- Accepted by all major lenders
Latest Lemonade Reviews
Ridiculous not to provide support for Galvanized or Cast Iron pipes. This is most homes.
I had progressive for a month they called half a dozen times wanting me to paint my plastic permanent color siding thats less than 10 years old and 0 fade
........Paint vinyl siding.......i explained if they could tell me why id entertain, crickets..........Paint vinyl siding<---- if you use them its on you i pulled mine i dont need a call in November with 3ft of snow an them wanting me 2 concrete my grass......😂😂😂
I contracted them last week and reading their information thought I could get insurance in a couple of days---well it has been a week and they are asking for all kinds of information -like a home inspection, we had one done in 2006-and they want the papers from our current insurance. I have never heard of that, I was in real estate for yrs and that is a new one. I am ready to go somewhere else. I feel they are using false statements. There is nothing fast about this company.
Very dependent on location of fire department. We're 2 miles away from fulltime manned fire station . Means 5 blocks in town then 55 mph on the hwy for 1.5 miles. Still to far away apparently.
You know it literally took 5 minutes to buy, but the real reason why I love them is the claims process. I unfortunately I had a kitchen fire and there is soot and smoke damage everywhere. I have been dealing with Ashley and she has been totally wonderful. They paid out my 1st portion of the claim in literally 2 hours!!🤘🏻😍🥰. (I had almost $1500 worth of pressed powder makeup destroyed with soot.)
Thank you. I will thank you again after my trip to MAC and Sephora!!
Thanks again
Robi
Phoenix
Getting in touch with a human at Lemonade was one of the hardest things I've ever had to do. I made a claim for my bed after my apartment was flooded. I needed to know about my coverage on a Friday because I could not stay in my bedroom and needed to know if I would be covered to stay in a hotel (as my plan said was the case). I did not get a single human response to my emails and could not get some one on the phone for over a week. They denied my plan saying it was due to poor maintenance, however, my landlord said it was "an act of God" that caused the flooding. I got a denial and after back and forth with my landlord have decided to appeal. A week has gone by since my original email... Read More
Would not insure my single family rental, no reason given. Filled out questions online. Not sure what's up.
I’ve been drop for no reason.but still waiting for my refund check since I paid a whole year they told me I will receive a check with. 2 to 3 weeks.now it’s been 3 months and I never heard or got any check on the mail I contacted them to find out and nobody can answer when my check will arrive since they need to send it to underwriting so I guess another 2 months.they hold me from having new insurance since they holding My Own money and can get any response asap.they took my money in seconds but they can’t give it back the same way.i can’t believe this insurance still be in business if it’s simple transaction make them hard. I would never recommend this lemonade insurance at all. And also... Read More
This company has to be the worst Insurance company, my house burned down on June 17, 2018. I personally have Allstate and can't say enough on how wonderful they are. My step daughter and renters insurance through this company, she was renting the house from me. I was paid in full my Allstate for the structure on my home in a weeks time. It is now November 28, 2018 almost 6 months later and Lemonade as yet to pay my step daughter. I have had to replace all of her furniture with part of my settlement, so her kids and her would have beds to sleep in, and furniture to sit on. Not counting house whole necessities. She has two small children everything they owned was destroyed. Her... Read More
They are trying to interrogate people because they are trying to get people for insurance fraud when you don't even know. When they are the ones that need to get reported for fraud because they are doing crap to its customers. I signed up because my real insurance company who this never would have happened with because I would have been able to talk to someone to let me know I couldn't get it. They advise me to get renters because I called them about vandillism to my car. So I found this insurance and got it because it looked like a better deal its not. Then later they robbed me and I tried to make a claim and they are trying to say I was trying to do insurance fraud. I told the guy that... Read More
I’m very disappointed with the service. I filed my claim on June 20th. It’s been almost 3 weeks and I feel like I’m still running around in circles with Lemonade’s chatbots and customer service reps. I send in information that my Lemonade rep asked for, and later on, she asks me for the exact same information. Many times, 2-3 business days go by without any response. I’ve tried calling my rep on at least 3 different days and times, and I never receive any response. I signed up because I thought that Lemonade was different, or at least that’s what they claim to be. But as I did more research online, I found that many others have had the same experience. Based on the... Read More
It’s true this place is a scam legitame claim and they hassle me and have stressed me so it to the point that I have had a panic attack after being a victim of assault
Do not use lemonade. It is a scam. The company and interface is great until things happen. We got burglarized and lemonade began investigating US! They started asking for times to meet up to interrogate us. They would make it inconvenient so that you essentially give up or have to take a day off of work. Then, last minute, they cancel or postpone the interview / meeting. Extremely unprofessional. Pay some more money and go elsewhere... you'll feel a lot better!
The app is easy to use and looks good. I didn't have any trouble tailoring my policy to the coverage I wanted, and my premium is still 4x less than I was paying before Lemonade.
They are amazing, it took me a few minutes to sign up last year and when i got my stuff stolen, they handled it so fast and with a smile. I cant believe this is a real insurance company, they are too good
Great costumer experience. Handled my request in few minutes. Very recommended service.
You think you are buying 20,000 in contents coverage. They don't send the policy for review until after it is in effect. In our case 30 days after the purchase. Our theft occurred before we had access to the policy, and instead of seeing how it could handle the claim, it suspected fraud first, accused us of such - even though we had continuous coverage for several years. In the end the chief claims officer offer a nuisance settlement, using a silly equation, paying $500 for a $12,000 claim.
There is a reason it is $7 a month -- you get what you pay for. I this case -- nothing worth the $7 a month.