CrossCountry Mortgage Home Equity Loans Review


Rating: 9.1 / 10 (Excellent)
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Founded in 2003 CrossCountry Mortgage is now is a full-service lender for home loans, refinancing, home equity lines of credit, and reverse mortgages, but it is known specifically for refinancing loans. The company holds an A+ with the BBB with a majority of positive customer reviews. CrossCountry is licensed in all 50 states and appeared on Inc.'s 5000 List of America's Fastest Growing Private Companies from 2012 to 2015.

How is CrossCountry Mortgage rated?

Breakdown

9/10
Loans
9/10
Qualifications
9/10
Reputation
9/10
Consumer Experience

Overall Rating: 9.1 / 10 (Excellent)

Founded in 2003, CrossCountry Mortgage began operating as a mortgage broker and is now is a full service lender for home loans, refinancing, home equity lines of credit, and reverse mortgages, but it is known specifically for refinancing loans. The company holds an A+ with the BBB with a majority of positive customer reviews. CrossCountry is licensed in all 50 states and appeared on Inc.'s 5000 List of America’s Fastest Growing Private Companies from 2012 to 2015.

CrossCountry Mortgage Loans

Lender Type
Bank
Loan Types Available
Home Equity Loan
Home Equity Line of Credit
Reverse Mortgages
Waived Fees
Closing Fee
Appraisal Fee

Loans - 9 / 10

CrossCountry Mortgage offers new mortgage loans, refinancing, cash-out refinancing, home equity lines of credit (HELOC), and reverse mortgages. HELOCs are offered at low fixed or variable interest rates with flexible payments, easy access to funds, and no closing costs or appraisal fees (if one is required for the loan). The waived fees depend on loan type and situation. Certain restrictions apply.

CrossCountry Mortgage Qualifications

Qualifications - 9 / 10

For HELOCs, the existing equity in the home is the most important factor in the total amount of credit of the loan. Credit scores do not play as critical a role as does the existing equity. The website does not offer further details on HELOC qualifiers.

CrossCountry Mortgage Customer Experience

Total Consumer Financial Protection Bureau Complaints
47
Site Features & Technology
Online Quote

Consumer Experience - 9.4 / 10

CrossCountry Mortgage provides consumers with a dedicated licensed loan officer during the entire loan process, offers a variable or fixed interest rate, and flexible payment plans (as long as payments are set at the required minimum payment). The company offers free online rate quotes, online pre-qualification, and is easily reachable by phone or email. Most loans can close in as few as 21 days.

CrossCountry Mortgage Reputation

Memberships & Accreditations
Equal Opportunity Lender
Nationwide Mortgage Licensing System ID
3029
Nationwide Mortgage Regulatory Actions
3
BBB Rating
A+
Number of BBB Positive Reviews
59
Number of BBB Neutral Reviews
0
Number of BBB Negative Reviews
14
Date Collected
2018-02-26

Reputation - 9 / 10

CrossCountry Mortgage is a member of the Mortgage Bankers Association and is registered with the National Mortgage Licensing System (NMLS). It has a BBB rating of A+ with a majority of positive reviews with the organization. The company has only one recent regulatory action with the NMLS. This is below average given a company of CrossCountry's size. Customer opinion is also generally positive across popular real estate websites.

Additional Details

Homepage URL
Company Phone
(877) 351-3400
Headquarters Address
6850 Miller Road, Brecksville, OH, 44141
Year Founded
2003

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Our Partner
9.1 / 10
  • Get pre-qualified online
  • Flexible payment plans
  • Fixed or variable interest rate mortgages
  • Member of the Mortgage Banker Association
  • Approved Freddie Mac, Fannie Mae, and Ginnie Mae seller