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Yes Hearing Aids Review


ConsumersAdvocate.org Rating: 4.1 / 5 (Excellent)
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Founded in 2019, Yes Hearing is a registered distributor of some of the best-known hearing aids on the market. The company's product catalog includes behind-the-ear, in-the canal, and receiver-in-the-canal devices. Yes Hearing offers video audiologist consultations and in-person hearing tests to diagnose patients' hearing problems and recommend the ideal hearing aids to correct their hearing problems. The company is located in New York, New York.
 
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How is Yes rated?

Breakdown

4.0/5
Hearing Aid Style
4.0/5
Features and Price
4.0/5
Battery Life
4.0/5
Customer Experience

Overall Rating: 4.1 / 5 (Excellent)

Yes Hearing is an authorized distributor of some of the best, high-tech hearing aids on the market today. The company offers the opportunity to experience better hearing at up to 40% off the price offered directly by manufacturers and audiology clinics.

Yes Hearing's diagnosis process differs from many other online hearing aid companies. Rather than completing a hearing test online, customers can benefit from a free, in-home hearing test performed by a hearing specialist. Customers also meet with an audiologist via video conference to discuss their hearing problems. Arguably, Yes Hearing's diagnostic process is more accurate than competing companies' and leads to better customer satisfaction with their hearing aids.

Yes Product Offerings

Hearing Aid Style - 4 / 5

Yes Hearing offers a wide range of product options—wider than many competitive companies—including behind-the-ear, in-the-canal, and receiver-in-the canal devices. With six different brands of hearing aids that offer multiple hearing aids each, Yes Hearing gives customers more customizable hearing aid solutions.
Product Type
FDA-Approved
PSAP
True Hearing Aid
Types of Hearing Aids
ITC
BTE
RIC
Battery Life
Varies by product
Accessories
Cleaning Kit
Mobile App
Charger Bundle
Bluetooth
Mobile Phone Compatibility
iOS
Android

Features

  • Preset Sound Profiles
  • Digital Noise Reduction
  • Digital Feedback Reduction
  • Bluetooth & Internet Connectivity
  • Frequency Shifting
  • Tinnitus Maskers
  • Wind Noise Reduction
  • Binaural
  • Automatically Adapt to Different Environments

Yes Additional Services

Features and Price - 4 / 5

Yes Hearing offers products that range in price from $1,395 to $4,250 per pair and allows customers to find a hearing solution that fits within their budgets. From time to time, the company also offers special promotions, including its current offer of $500 off your purchase.
Financing Available
Yes
Trial Offer
No
Online Hearing Test
No
Modes of Contact
App
Phone
Chat
Email

Yes Pricing

Battery Life - 4 / 5

Yes Hearing offers hearing aids from many manufacturers. Battery life varies depending on the product you and your audiologist select together.

Lowest Price (1 unit)

1395

Highest Price (1 unit)

4250

Yes After-Sale Service

Customer Experience - 4 / 5

Yes Hearing offers a high level of personalization and customer service. All customers complete a video interview with a licensed audiologist. If you haven't had a recent hearing test, the company will dispatch a hearing specialist to your home or office to administer one for free. Yes Hearing's website is chock full of product details. The company offers clear, easy to locate pricing on many of its products, but you may have to make a phone call to confirm pricing on some models.

Yes Hearing offers customers multiple contact options, including live chat on its website.
Warranty Coverage
Warranty coverage is provided by the manufacturer of your device and varies by product selected. Most of the products we reviewed were warranted for between one and three years. Depending on the product you select, extended warranty coverage may be available for an additional fee.

Yes Reputation

Reputation - 4.6 / 5

Founded in 2019, Yes Hearing is a relatively new company. But it has already earned high ratings from such consumer advice platforms as the Better Business Bureau (A) and Trustpilot (4.7 out of 5 stars).

Because the company sells so many different devices, Yes Hearing doesn't offer a mobile app of its own. Depending on the device you choose, you will manage your hearing aids using an app provided by the manufacturer. Ratings for these apps vary widely, generally between 3 and 5 stars on GooglePlay and at the Apple store.
BBB Rating
A
Trust Pilot Rating
4.8 out of 5
Date Collected
2022-01-20

Company Profile

Full Name
Yes Hearing Aids
Company Website
https://yeshearing.com
Headquarters
555 Madison Avenue, New York, NY, 10022

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