Rating: 8.7 / 10 (Excellent)
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Starkey is the only American owned and operated hearing aid company now in existence. Founded in 1967, the firm is headquartered in Eden Prairie, Minnesota. It makes and sells hearing aids under both the Starkey brand as well as the All American Hearing, Audibel, MicroTech, and NuEar names.

How is Starkey rated?

Breakdown

10/10
Product Offerings
10/10
Additional Services
8/10
Pricing
7/10
After-Sale Service
8/10
Reputation

Overall Rating: 8.7 / 10 (Excellent)

Starkey offers consumers a wealth of choices both of hearing aid types and the technologies it packs into them. Like most brands of sophisticated hearing products, Starkey hearing aids are sold only through hearing professionals. However, the company has a provider locator on its website. The firm enjoys a solid reputation and touts the fact that it is now the only American owned and operated hearing aid company. Its products are an excellent choice for all except those seeking the most exotic hearing aid technologies.

Starkey Product Offerings

Product Offerings - 10 / 10

Starkey offers a very wide range of hearing aid types. Within each category, the company offers three models which vary by what technical features they have. Surprisingly, the firm also offers a personal sound amplifier (PSAP) which, while not a true hearing aid, may be suitable for people who are on an extremely limited budget or who are unsure about the benefits of audio technology.
Product Type
PSAP
True Hearing Aid
Types of Hearing Aids
IIC
CIC
ITC
BTE
RIC
ITE
CROS
Battery Life
Rechargeable
Mobile Phone Compatibility
iOS

Features

  • Learning Capability
  • Directional Mics
  • Digital Feedback Reduction
  • Bluetooth & Internet Connectivity
  • Frequency Shifting
  • Tinnitus Maskers

Starkey Additional Services

Additional Services - 10 / 10

Although Starkey hearing aids are provided only by hearing professionals, the company does offer a number of consumer-friendly additional services. Financing may be obtained through the company's partnership with Wells Fargo. And for those who are concerned about laying out a large sum of money for a custom-designed product, Starkey offers a 30 day trial period.
Financing Available
Yes
Trial Offer
Yes
Trial Offer Period
30 days
Online Hearing Test
Yes
Modes of Contact
Phone
Chat
Web Form

Starkey Pricing

Pricing - 8 / 10

Starkey does not publish prices for its products and notes that the cost of its custom-made products is strongly dependent on which style and features a customer selects.

Starkey After-Sale Service

After-Sale Service - 7 / 10

Starkey does not publish details about its warranties, though the company suggests that they vary by model. It also appears that customers can buy extended warranties from Starkey that cover non-Starkey brands, but again details are not available.
Warranty Extendable?
Yes

Starkey Reputation

Reputation - 8 / 10

As the only wholly American manufacturer of hearing aids, Starkey enjoys a sound reputation, especially among people who prefer to buy American. Although it has no presence on Trustpilot, it has an A+ rating by the BBB. The handful of complaints about Starkey on the BBB site generally concern issues that are more properly addressed to the hearing professionals who actually provided the devices. The firm has been in existence for over half a century and in all that time does not appear to have been the subject of any regulatory actions, reported consumer litigation, or product recalls.
BBB Rating
A+
Number of BBB Positive Reviews
0
Number of BBB Negative Reviews
0
Date Collected
2018-03-02
Year Founded
1967

Company Profile

Full Name
Starkey Hearing Aids
Company Website
Headquarters
6700 Washington Avenue S., Eden Prairie, MN, 55344
Mailing Address
6700 Washington Avenue S., Eden Prairie, MN, 55344

Top Rated
Our Partner
10 / 10
  • Over 600 provider locations nationwide
  • Countless hearing aid options available
  • Price comparison tool
  • A+ BBB accreditation
  • Partnered with licensed doctors of audiology
  • 100% risk free trial
  • Transparent and competitive pricing