2 Customer Reviews - see all comments
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MD Hearing Aid is a business that sells inexpensive, non-custom hearing aids direct to the consumer without the involvement of a hearing professional. No information is available about the corporate ownership of the business, its place of operations, or the sourcing of its components. The firm maintains a distribution facility in Chicago.
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They do have a live chat. I just used it. So far, the customer service has been great.
Because you are dealing with HEARING IMPAIRED people, who often have difficulties communicating by phone, you SHOULD have a Live Chat feature on your website.