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Keeps Hair Treatment Review


ConsumersAdvocate.org Rating: 4.4 / 5 (Excellent)
35 Customer Comments & Reviews - see all comments
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Keeps is a health care company that offers treatments for men who are suffering from hair loss. The company works with licensed physicians, pharmacists, and healthcare specialists to provide customers with products clinically proven to combat Male Pattern Baldness (MPB).
 
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Call: (833) 745-3377

Hair Loss Products and Treatments 

Keeps works directly with drug manufacturers and licensed physicians to diagnose and prescribe hair loss medications to consumers. Customers visit keeps.com and submit an online consultation. A licensed physician reviews their information, diagnoses their hair loss, and prescribes the best treatment plan for them. Keeps then sends a three-month treatment and ensures and send more every three months. Customers are proactively contacted by their doctor to make sure the treatment is working as intended, and care specialists are available to answer questions. Keeps provides an online tracker for customers to monitor their progress.

Keeps sells finasteride (generic Propecia®) and minoxidil (generic Rogaine®). Finasteride works on the hairline, crown, and vertex, and has been proven to reduce hair loss and even stop it altogether. Minoxidil is a topical treatment that helps grow thicker, longer hair. It is applied twice a day to the scalp and works best for the crown and vertex regions of the head. Both products are clinically proven to be effective, backed by scientific research, recommended by licensed physicians, and FDA-approved.

Both Propecia® and Rogaine® may cause side-effects, although these are rare and generally mild.

No Chemical Ingredients

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Organic & Natural

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No Side Effects

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Accreditations

Both generic Propecia® and generic Rogaine® are approved by the FDA. The company does not have a page on the BBB.

FDA-Registered Facility 

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GMP-Certified

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BBB

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Services

Customers must first get an online consult with a licensed doctor before purchasing Keeps products. First consultations are completely free.

Customers can contact Keeps through phone call and email with questions. The company's customer support hours are Monday through Friday, from 10AM to 6PM EST. 

No Prescription Required

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Approved For Men and Women

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For All Ages

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For All Hair Types

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Free Consultation

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Phone

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Email

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Chat Support

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FAQs

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Pricing

Plans start at $10 per month. The company also sells both Minoxidil and Finasteride. All purchases are final (once packaged, medication cannot be used for another patient, which is why the company cannot refund or accept returns of treatment–even if unused). Keeps will replace items if they are defective or damaged. Keeps charges a flat rate of $3 and does not ship internationally.

Price

Minoxidil (5%) - 3 months for $20, $30 every 3 months after
Finasteride (1mg) - 3 months for $50, $75 every 3 months after
Minoxidil (5%) and Finasteride (1mg) - 3 months for $70, $105 every 3 months after

Money Back Guarantee

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Risk-Free Guarantee

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Free Shipping

No

Global Shipping

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Hair Loss Treatments at Keeps 

Keeps is more restrictive with its product's usage than other hair treatment companies are. The company's two treatment options are only recommended for use by men, and customers must get a prescription before purchasing finasteride. Moreover, there is no money-back guarantee. However, the price is also on the lower side, making Keeps an excellent choice for male consumers who are looking for treatment for their hair loss at an affordable price.

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35 Customer Comments & Reviews

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Nick
2/4/2020
Makes it really hard to cancel. Complete waste of money. As other commenters have noted, they are going to scam you at some point.

B
bk335
12/18/2019
The company is very difficult to deal with and has some questionable business practices. I tried signing up for one of their discounted trial offers, but after receiving my first bottle I thought it might be best to check with my GP first. My GP recommended not adding this medication, so I thought "Oh well, waste of $25." I used the online form to cancel since I'd heard of people having problems with timing (e.g. "We're sorry, your shipment has already been processed for this cycle") and thought that it would be better to leave a clearer paper trail. But now 3 months later I got billed again and contacted the company directly. To my surprise they "don't have a record of my... Read More

jdkozej
11/19/2019
Don't waste your money here. Called to cancel my subscription ahead of the November 2019 date that customer support provided me and such a coincidence my "most recent order" was processed ahead of time and I was being billed. Scam artists. Save your money and use it elsewhere on a more viable product.

D
David
11/6/2019
If you do a bit of research you will find that you can get the same exact formulations much cheaper by getting it yourself. First, make an appointment with a dermatologist and they will give you a prescription for finasteride. If you have insurance, a 90 day supply of generic finasteride will cost you $7 at Costco pharmacy. You can also order a 3 month supply of 5% Rogaine Foam from Walmart for about $45. So if you do the math,: Keeps = $105 every 3 months Doing it yourself = $52 every 3 months (could be even less if you buy Costco's Kirkland brand 5% Minoxidil) By the way, the formulation of finasteride + minoxidil will help you maintain the hair you have, but it won't grow new... Read More

T
T
10/27/2019
Incorrectly charged me for three months of medication (eighty dollars!) after I had cancelled my subscription. Then they just said they were unable to find any record of the call and have been fighting me on it for two months now through my bank. Honestly, who cares if their service works or not, this place will just rob you blind.

R
Rob K
10/9/2019
Stay away. The only reason to use Keeps is for the slight savings on the two products they offer, one of which is available over the counter in all 50 states. The company engages in deceptive marketing by circumventing important warnings to consumers about the safety of Finasteride, the Rx-only component. FDA warnings about Depression are nowhere to be seen on their website nor on the television commercials. All other TV ads for prescriptions must inform the viewer about side effects, yet by bundling Minoxidil with Finasteride they have some how been able to avoid this important consumer protection. Finasteride works to prevent male pattern baldness. It is also proven to increase... Read More

R
Rob K
10/9/2019
Stay away. The only reason to use Keeps is for the slight savings on the two products they offer, one of which is available over the counter in all 50 states. The company engages in deceptive marketing by circumventing important warnings to consumers about the safety of Finasteride, the Rx-only component. FDA warnings about Depression are nowhere to be seen on their website nor on the television commercials. All other TV ads for prescriptions must inform the viewer about side effects, yet by bundling Minoxidil with Finasteride they have some how been able to avoid this important consumer protection. Finasteride works to prevent male pattern baldness. It is also proven to increase... Read More

D
Dave J
10/8/2019
Stay away from this product and company. The performance was poor and they auto-ship you product without sufficient confirmation. You cannot return the product after it has been sent to you as it is a medical prescription. Service is below average and not accommodating.

Devin S
8/22/2019
I've used the shampoos, foams and many other over the counter product. Nothing seemed to help. I did feel live giving up and for years I did. Then I saw the crown of my head go completely bald. I saw an ad for Keeps and decided why not try one more time. Within two months I saw visible results and wow, my confidence has jumped significantly. I believe in this product, I love the support team, they answer any and all questions quick. If your reading this, your probably in the same boat I was, give it a shot. I promise you wont regret it.

W
William
8/14/2019
I began noticing a receding hairline about a year and a half ago. When researching solutions, I started using minoxidil with limited results. When I stumbled upon Keeps, I immediately signed up because it's cheaper than the alternatives (trip to the doctor/pharmacy) and far cheaper. The website is well made and the customer service team is responsive and informed. My intake visit with the doctor was a brief video call followed by a couple of photos of my hairline. Within a week or so, I had a box shipped to my door with three months' worth of Propecia. A quick anecdote: when I moved, I forgot to update my address so the Rx was returned to sender. Keeps then reshipped the original... Read More

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