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Keeps Hair Treatment Review


ConsumersAdvocate.org Rating: 4.4 / 5 (Excellent)
35 Customer Comments & Reviews - see all comments
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Keeps is a health care company that offers treatments for men who are suffering from hair loss. The company works with licensed physicians, pharmacists, and healthcare specialists to provide customers with products clinically proven to combat Male Pattern Baldness (MPB).

Hair Loss Products and Treatments 

Keeps works directly with drug manufacturers and licensed physicians to diagnose and prescribe hair loss medications to consumers. Customers visit keeps.com and submit an online consultation. A licensed physician reviews their information, diagnoses their hair loss, and prescribes the best treatment plan for them. Keeps then sends a three-month treatment and ensures and send more every three months. Customers are proactively contacted by their doctor to make sure the treatment is working as intended, and care specialists are available to answer questions. Keeps provides an online tracker for customers to monitor their progress.

Keeps sells finasteride (generic Propecia®) and minoxidil (generic Rogaine®). Finasteride works on the hairline, crown, and vertex, and has been proven to reduce hair loss and even stop it altogether. Minoxidil is a topical treatment that helps grow thicker, longer hair. It is applied twice a day to the scalp and works best for the crown and vertex regions of the head. Both products are clinically proven to be effective, backed by scientific research, recommended by licensed physicians, and FDA-approved.

Both Propecia® and Rogaine® may cause side-effects, although these are rare and generally mild.

No Chemical Ingredients

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Organic & Natural

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No Side Effects

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Accreditations

Both generic Propecia® and generic Rogaine® are approved by the FDA. The company does not have a page on the BBB.

FDA-Registered Facility 

 ✔ 

GMP-Certified

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BBB

Services

Customers must first get an online consult with a licensed doctor before purchasing Keeps products. First consultations are completely free.

Customers can contact Keeps through phone call and email with questions. The company's customer support hours are Monday through Friday, from 10AM to 6PM EST. 

No Prescription Required

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Approved For Men and Women

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For All Ages

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For All Hair Types

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Free Consultation

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Phone

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Email

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Chat Support

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FAQs

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Pricing

Plans start at $10 per month. The company also sells both Minoxidil and Finasteride. All purchases are final (once packaged, medication cannot be used for another patient, which is why the company cannot refund or accept returns of treatment–even if unused). Keeps will replace items if they are defective or damaged. Keeps charges a flat rate of $3 and does not ship internationally.

Price

Minoxidil (5%) - 3 months for $20, $30 every 3 months after
Finasteride (1mg) - 3 months for $50, $75 every 3 months after
Minoxidil (5%) and Finasteride (1mg) - 3 months for $70, $105 every 3 months after

Money Back Guarantee

Risk-Free Guarantee

Free Shipping

No

Global Shipping

Hair Loss Treatments at Keeps 

Keeps is more restrictive with its product's usage than other hair treatment companies are. The company's two treatment options are only recommended for use by men, and customers must get a prescription before purchasing finasteride. Moreover, there is no money-back guarantee. However, the price is also on the lower side, making Keeps an excellent choice for male consumers who are looking for treatment for their hair loss at an affordable price.


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35 Customer Comments & Reviews

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CHRIS M
2/13/2021
I have a receding hairline. I sent pictures and answered their questions showing what my issue is. They prescribe what they said was best. When I received the shipment the foam that sent me clearly states it is not for receding hairlines. It is only for balding at the crown. I asked for a refund as they gave me a prescription for a "drug" that is not used for my issue. They sold me just to get my money.


B
Brian G
12/31/2020
Save your money and your scalp. Within a week my scalp broke out in sores. I had a consultation with one of their in house doctors whom told me to stop using the product. I asked to cancel. I have since been billed for two additional cycles at around $123 each, so nearly $400 wasted in total including the initial order. When I asked about getting refunded for the two orders since finding I am allergic, considering they never should have even been shipped, their rep said something along the lines of, “sorry, the pharmacy has already shipped the product, so we cannot give you a refund .” Seems like if they failed to cancel my subscription it would be their responsibility if the pharmacy... Read More


D
david
12/29/2020
scam operation. they intentionally make it hard to cancel and ignore requests to cancel until you call.


K
Keith
12/21/2020
SCAM SCAM SCAM!!!. Cheating people and swindling their money. Save your self some time and $$. Don't waste money. No hair growth no return policy.


yenerulus
9/7/2020
I have used these products for around six months. I bought pills and liquid, but I haven't seen any change but more hair loss. Then I sent and an email to keeps explaining the situation. Here is the part of the email I received. " It's also important to remember that these treatments are largely preventative measures that work best at stopping further hair loss." So they are conflicting with themselves. In the ads, they say, your hair regrow, but once you see the real results, they will say it is only to stop hair loss. The advertisements you share on Facebook and Instagram show bold people get hair after using your products, but this was not the case for me at all. I started to file a... Read More


wadefantasybaseball
8/10/2020
The product was fine. I had some mild side effects and canceled my subscription on 6/20/20 via the website through my doctor messaging. I was informed last week another order had been processed. I contacted my doctor again(2nd cancellation) and informed him I wasn't interested in renewing my subscription. He informed me to contact customer support and provided me with an email. I emailed customer support informing them that I had not renewed since the last time I canceled my subscription(3rd cancellation) and they told me that I needed to do it through the website. The website won't allow me to click the "review your plan" button. It shows up as grey and unable to be clicked. I... Read More


Mel M
7/19/2020
it just not a good product. do not waste your money, it just does not work!!!!!!! if I could give a -0 stars I would


R
RAY
5/19/2020
DON'T WASTE YOUR MONEY READ THE FINE PRINT NO RETURNS OF PRODUCT EVEN IF UNOPENED SO NOT 1 HAIR GREW AND I COULDN'T EVEN RETURN THE PRODUCT BY SIMULAR PRODUCTS AT WALMART


S
Scott
4/21/2020
I used the minoxidil solution for about 2 days before I started to notice a rash on the top of my head. Within 3 more days it was burning continuously and scabs had formed. It was then that I stopped using it. A week after that I started to get a painful and itchy rash behind my ears. Now, a month later, that rash has spread onto my ears, my whole neck, my face, and my arms. I used the medication for a total of 5 days and have had a rash for over a month now. I told them that I wanted a refund and they basically said, "too bad". Aside from the minoxidil, definitely make sure to read the possible side effects of the finasteride. It's terrifying. I don't know what I was thinking when I... Read More


D
D H
4/14/2020
Was looking for a topical treatment but was sent a prescription (finasteride) that comes with a list of possible side effects was unbelievable. From what I read it's a prostate medication that might slow or stop a receding hairline. When contacted they refused to resolve the issue. I was left with a bottle of pills I was not willing to take and out $75. Horrible customer service.



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