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FTD Flower Delivery Review


ConsumersAdvocate.org Rating: 3.8 / 5 (Very good)
24 Customer Comments & Reviews - see all comments
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FTD offers national and international flower and gift deliveries for various kinds of occasions and events. The company has a wide range of flower arrangements and gift ideas for birthdays, anniversaries, weddings, and more. FTD specializes in flower deliveries, but also provides other gift options such as sweets, gift baskets, jewelry, spa products, and wine.

Features and Services

FTD specializes in flower deliveries for different types of celebrations and occasions. It also offers plants and floral arrangements through its online portal. Gift options include items such as gift baskets, wines, fruits, spa products, sweets, and jewelry.

FTD offers same- or next-day delivery through its florist network. Other orders are accepted and shipped directly to their client’s address through third-party delivery services. Products include traditional floral products and modern designs created by partner florists. FTD’s network of florists also maintain order fulfilment vehicles that allows them to provide same-day delivery options to areas across United States and Canada.

The company has a “Good As Gold”, 7-day satisfaction guarantee that assures consumers fresh and quality floral arrangements that can last for seven days. In case a customer is not satisfied with the flower’s freshness, they can contact the company within the guarantee period, for a replacement or refund. Specialty gift items that don't expire can be returned for any reason for a full refund within 30 days of receipt of the item.  

FTD not only delivers nationwide, but also offers international delivery to over 150 countries across the world. Service fees are applied to orders shipped by an FTD florist, while actual service charges for weekend and holiday deliveries may vary.

Flower Selection

Exotic Blooms

Live Plants

Custom Arrangements

Hand-Held Bouquets

Fresh Arrangements in Vase

Artificial Flower

Boutonnieres

Corsages

Cut Flowers (without vase)

Other Gift Items

Gift Baskets

Gourmet Treats

Customized Greeting Cards

Wine

Balloons

Designer Products

Gift Cards

Outsourcing

In-Season Blooms

Locally Sources

Greenhouse Flowers

Order and Delivery Options

International Delivery

Same Day Delivery

Shipping Fee

$11.99-$29.99

Priority Shipping

Local Florist Delivery

Online Ordering

Order Tracking

Occasions and Events

 

Christmas

 

Birthday

Anniversary

Sympathy and Funerals

Congratulations

Thank You

Housewarming

Get Well

Weddings

Business Gifting

Retirement

Graduation

Love and Romance

New Baby

Im Sorry

Others

Customer Assistance

Money Back Guarantee

Service Charge

Varies

Phone

Email

FAQs

Knowledge Base

Store Locator

Flower Delivery at FTD

FTD is a good option for customers planning to send gifts or flowers internationally. Its “Good As Gold” 7 day satisfaction guarantee assures clients that their flowers remain fresh when they reach their destination.


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24 Customer Comments & Reviews

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swaydisway
7/17/2019
My boyfriend was very excited to use the FTD groupon. When he placed the order, he also added some candy. they gave him a tracking number. today I received the candy, but no flowers. I was disappointed. When he called, the rep was not helpful, and tried to say that they never said the candy and flowers would be delivered together. WTH???? do you know people who place this type of order to have them shipped separatly? not to mention, he paid over $30 in shipping charges for them to get to me today and it is 4pm and I still have not received my flowers here at work? I WOULD NEVER TELL ANYONE ABOUT FTD AND OR THEIR GROUPON EVER AGAIN. and I will make sure to put this same review on... Read More


Jan O
3/25/2019
Received a bouquet of tulips. Many died in 3 days. They didn’t last 1 week


James P
2/25/2019
TLDR; DO NOT get flowers from here. Ordered for a specific day in advance. They missed the day, what they sent was overpriced and I've emailed customer service 4x with no response.


Iordan G
2/15/2019
Absolutely the worst St. Valentines experience ever! Really should be 0 stars! Their site crashed at the last step of the order (payment), however an email was issued with a tracking number. Next day another email came with instructinos to call them for a substitute as the arrangement I paid for was not available. After calling them I was told the order is re-assigned to another florist and everything will be delivered as normal. On St. Valentines nothing got delivered and I called in the afternoon only to be told the florist rejected the order and they can offer me a delivery on the next day!! Who cares when you've missed the occasion!? Customer service was terrible on both calls.... Read More



Our Partner
  • International delivery to selected countries
  • 7-day satisfaction guarantee
  • Wide range of flower arrangements for different occasions
  • Different variety of gift ideas
  • Same day delivery