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Cleverbridge eCommerce Website Review


ConsumersAdvocate.org Rating: 3.5 / 5 (Very good)
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Cleverbridge is an eCommerce and billing solutions company based in Germany. Founded in 2005 by Craig Vodnik, Cleverbridge provides all-in-one subscription, eCommerce, and payment solutions to digital and SaaS businesses around the world. Unlike most eCommerce platforms, Cleverbridge's partnerships with third-party software enable users to manage integration, taxation compliance, and optimization analytics all on one platform.
 
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How is Cleverbridge rated?

Breakdown

3.5/5
Hosting Capabilities
3.5/5
Ease of Use
3.5/5
Marketing and Analytic Tools
3.5/5
Cost

Overall Rating: 3.5 / 5 (Very good)

Cleverbridge software is an effective eCommerce and billing solution for digital businesses. Cleverbridge provides multiple features that enhance online store management for its clients, including invoicing, fraud prevention, global compliance, subscription management, and more. Cleverbridge is software that is installed to a preexisting website, so it does not provide website developing or hosting service. Prices vary depending on individual needs per client, and therefore are not listed. Cleverbridge has a few reviews concerning software malfunction and unwanted charges, however the company has a notable response time to negative reviews, offering solutions and following up on client concerns. Overall, Cleverbridge simplifies eCommerce management as an all-in-one accessibility for users.

Cleverbridge Hosting Features

Hosting Capabilities - 3.5 / 5

Cleverbridge software provides solutions specifically for eCommerce and billing management. Users will need secure a hosting plan before installing Cleverbridge, as it does not provide hosting features on its own.
Bandwidth
n/a
Staff Accounts
1
File Storage
n/a
Security Features
PCI Compliance
Fraud Analysis/Score
Number of Products
Not listed
Payment Methods Supported
PayPal
Amex
Mastercard
Discover
VISA
Responsive Websites
Yes
Search with Filters
No

Cleverbridge Marketing and Analytics

Ease of Use - 3.5 / 5

Cleverbridge is a software package that focuses specifically on the billing and management of eCommerce businesses. Aside from email marketing and analytic performance reports, users will need third-party assistance in customer conversion tools and search engine optimization.
Customer Outreach Tools
Email Marketing
SEO Optimization
No

Cleverbridge Cost

Marketing and Analytic Tools - 3.5 / 5

Cleverbridge does not post its subscription prices online due to the variance of clients' needs. Instead, Cleverbridge informs users to contact its sales team for pricing inquiries.
Plan 1
Not listed
Free Trial
No
Free Templates Available
n/a

Cleverbridge Customer Experience

Cost - 3.5 / 5

Cleverbridge provides various methods of contact for client service, including email, chat, and phone support. Reviews of the company are average, where majority of negative feedback consisted of software malfunction and unknown charges. Cleverbridge responded to every complaint in a timely manner, offering solutions and refunds of disputed charges.
Year Founded
2005
BBB Rating
A
Number of BBB Positive Reviews
1
Number of BBB Negative Reviews
18
Trustpilot Rating
5.4 out of 10
Date Collected
2009-12-01
Customer Service Phone Number
1-866-522-6855
Customer Service Hours
8am-8pm weekdays, 9am-4pm Saturday, 10am-3pm Sunday
Contact Method
Phone
Email
Chat
Mobile App
No

Company Profile

Full Name
Cleverbridge eCommerce Website
Company Website
https://www.cleverbridge.com/
Headquarters
Gereonstr. 43-65, Cologne, Germany, 50670

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