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U.S. Bank Checking Accounts Review


Rating: 8.2 / 10 (Excellent)
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U.S. Bank is a full-service financial institution. The company's core businesses include consumer and business banking, corporate and commercial banking, payment services, and wealth management and investment services. The company was founded in 1973 and is based in Saint Paul, Minnesota. U.S. Bank operates as a subsidiary of U.S. Bank National Association.

How is U.S. Bank rated?

Breakdown

8/10
Account Characteristics
9/10
Company Reputation
8/10
Customer Experience

Overall Rating: 8.2 / 10 (Excellent)

Between its seven checking accounts options, U.S. Bank can meet the expectations of a wide variety of customers. Every checking account comes with online and mobile banking, email or text alerts, free bank check card and access to more than 3,000 U.S. Bank branches and 5,300 ATMs. Checking account monthly maintenance fees range from $6.95 to $19.95 but the bank waives these fees when certain requirements are met. Overall, U.S. Bank provides a broad selection of services and account features.

U.S. Bank Account Characteristics

Account Characteristics - 7.6 / 10

U.S. Bank offers seven types of checking accounts, including options for students, seniors, and people who only use debit cards instead of checks. The basic account is Easy Checking, which has a monthly fee of $8.95, or $6.95 if you opt for online statements. Customers can avoid this fee by keeping a $1,500 minimum balance or by making at least $500 in direct deposits a month. On the downside, U.S. Bank's has high fees for overdraft and wire transfers, as well as below-average interest rates on deposits.

Requirements

Requirements
Social Security Number
Picture ID
Valid U.S Address
Minimum Balance
1.0
Fees
Overdraft
ATM fees
Low balance
Checks

Online at a glance

Online Features
Mobile Deposit
Bill Pay
Mobile App
Digital Wallet
Google Pay
Apple Pay
Samsung Pay
Microsoft Wallet
Masterpass
Security Measures
How U.S. Banks protects you: It's dedicated security teams are always on guard to anticipate, address and help prevent security threats. 24/7 surveillance and security systems strictly control access to all of our facilities. For added protection, U.S. Bank’s systems will automatically log you out of U.S. Bank Online Banking after 15 minutes of inactivity. This timed log off reduces the risk of unauthorized access to your account from an unattended computer. U.S. Bank’s mobile applications (for smartphones, iPads and other mobile devices) will automatically log you out after 5 minutes of inactivity. This shortened log-off period helps reduce risk from unauthorized access to your account if your mobile device is lost or stolen. The company encrypts your confidential banking data to protect it on route to and from our servers. The company monitors payment channels for suspicious transactions to detect fraud.

Additional Services

Loans
Auto
Home
Personal
Credit Line
Additional Services
Budgeting Tools
Investment Services
Credit Score Tracker
Monthly Charge Waiver
Min Balance Requirement
Direct Deposit

U.S. Bank Company Reputation

Company Reputation - 9.3 / 10

U.S. Bank is the nation's fifth-largest bank by assets. Furthermore, in 2017 U.S. Bancorp ranked in the top 10 among companies around all industries in the key attributes of reputation: quality of management, long-term investment value, use of corporate assets, and financial soundness.

Ratings at a glance

BauerFinancial Star Rating
4 Star
Moody's Financial Rating
A1

Consumer Feedback

FDIC Member
Nationwide Mortgage Licensing System ID
402761
The Nationwide Mortgage Regulatory Actions
1
Consumer Financial Protection Bureau Complaints
195
Collection Date
2018-04-30

U.S. Bank Customer Experience

Customer Experience - 7.8 / 10

The U.S. Bank has a digital platform that offers online and mobile tools. Customers can download the free mobile app to track their spending, pay bills, deposit checks, and more. Also, the bank has more than 3,000 brick and mortar branches nationwide. Unfortunately, the bank doesn't offer many discounts regarding fees.

At a glance

Customer Assistance
24/7 Support
Business Hours
Email
Phone
BBB Rating
B
Physical Location
Yes
ATM Network
U.S. Bank has more than 3,000 branches and 5,300 ATMs.

Company Profile

Full Name
U.S. Bank Checking Accounts
Company Website
Headquarters
101 5th Street East Suite A, Saint Paul, MN, 55101

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Top Rated
9.8 / 10
  • 24/7 live customer representative phone support
  • No minimum balance, no fees
  • Use any ATM, $10/month fee reimbursement
  • No fee at 43,000+ nationwide Allpoint ATMs 
  • Interest earning checking account
  • No fees for checks or debit card
  • Mobile banking app available on iOS, Android, and Windows Phone