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Consumer Cellular GrandPad
- Wireless charger cradle
- Walkthrough video instruction manual
- Full HD touchscreen with large fonts & buttons
- Built-in 4G LTE internet connection
- Companion app to connect with loved ones on any device
- Instant customer support connection
Greatcall Jitterbug Smart2 Smartphone for Seniors Review
ConsumersAdvocate.org
26 Customer Comments & Reviews - see all comments
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The Jitterbug Smart2 is designed to be easy to use immediately and is a very accessible smartphone for seniors and those who may be less comfortable with new smartphones. Users can turn their Jitterbug Smart2 into a medical alert device with optional health & safety services. It's a very attractive option for seniors and special needs customers who might benefit from its ease-of-use, straightforward configuration, and uncomplicated functionality.
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26 Customer Comments & Reviews
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This Jitterbug2 Smart Phone is not for seniors, especially since a senior gave it to me! She couldn't work it and I can't block numbers or texts on it. I'm having other issues with it as well, for it seems to have a mind of its own when I'm trying to text or call someone. I find this phone very useless and there is not one written direction, online, with the service or in the manual regarding blocking phone numbers. If there is, it is unclear directions or simply does not apply to this particular phone. I AM SO GLAD IT WAS GIVEN TO ME AND I DIDN'T PURCHASE IT FOR IT IS A WASTE!!!
I've had and used Cell phones since 2006. I have had two other cell phones, an Apple and Samsung. Both very good. I'd heard about the Jitterbug and how it's good for seniors. As it turned out I was gifted the Jitterbug 2 in late February 2021. Nothing about this phone has worked. Because of personal challenges in my life I kept thinking it was me and that I'd figure it out when I had the time. Well, I've had the time in the last couple months to work on the phone. It doesn't work. This "seniors" phone is advertised to be all about simplicity, that is, as being easier for we elders. If one is thinking about the health package why bother. Everybody else has a cell and I'm... Read More
Hello I was wondering if I already have a Jitterbug phone & it belong to my Mother whom has passed away but now I want to use it how would I go bout using this service for my my self do I need to pay a monthly fee & also the phone is not on & I would need a new Sim card to use the phone please message me & let me no thanks in advance Ms.sherry Cobbs
How can I get the phone number to Greatcall jitterbug service plan
Worst trash ever. We bought a jitterbug 2 in October 2020 have never been able to activate it. Numerous phone calls and talks with great call help desk still no activation. Finally we were advised send every thing back and they would activate that phone or replace it and send us an activated phone. So following their instructions we sent the phone back in the original box with all the manuals receipt etc.
We got back just a phone three weeks later and still can't get it activated. Throwing away the POS and eating the $160 loss for the phone.
The Jitterbug Smart 2 is a simple to use cell phone for seniors. Their plans are expensive! There are no safe guards to let you know when you are out of minutes or data. They continue to let you make calls and/or use data services but then you get a massive add on to your bill! Like $ 94. on top of monthly fee!! Totally unfair to seniors!! When seniors try to call customer service they are met by someone who is not really explaining the problem but just wanting to upsell your plan i.e. " you have gone over your plan minutes but if you increase your plan right now, it will erase your overage and you won't have to pay the $94. You only have til 6 pm today" I don't like the way they handle... Read More
Awful phone. Do not buy. If you forget your pin there is no way to reset it except to call. Service asked for gmail account phone was originally activated with. Owner never gave a Gmail nor does she have one. They said they would send new phone but in the meantime a senior with health issues who lives alone is without a phone and is paying for the health emergency service. When phone was first received it had many unknown calls and text messages and it said it already had a gmail account and a different phone number than requested. This leads one to believe that this was a previously used phone that was not factory restored and was passed off at full price. Don’t know how great call... Read More
These people have been a nightmare to deal with, and the phone is crap. Mine has been replaced twice and it still doesn't work. I haven't been able to take photos for months. The service rep just told me that the photo feature is "not something I pay for"?!?! Another rep told me it was a software issue and they were looking into it. This was 3 months ago. Another issue: When I call anyone, my number shows up with someone else's name. A different rep told me that that person owns that number and they couldn't do anything about it. Unbelievable. As soon as the quarantine lifts, I'm gonna have to go phone shopping. I have no choice. Dealing with Greatcall Jitterbug has been one of the most... Read More
Got for my mother. Never used because no signal for the 6 days. Returned. Got billed on the 8th day for full month. Sad service for the seniors!
Need more volume!!!
Absolutely need to have easy way to Block unwanted calls, especially since seniors are easy targets for scammers!!!!
I would like to know if this smartphone 2 can back itself up on iCloud??
Top Rated
Consumer Cellular GrandPad
- Wireless charger cradle
- Walkthrough video instruction manual
- Full HD touchscreen with large fonts & buttons
- Built-in 4G LTE internet connection
- Companion app to connect with loved ones on any device
- Instant customer support connection