BoatUS Boat Insurance Review
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22 Customer Comments & Reviews - see all comments
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The Boat Owners Association of the United States (BoatUS) is an insurance provider that has exclusively supported the U.S. boating community for the past 50 years. The company offers a wide range of policies with exceptional benefits, add-on coverages, and a membership program with unlimited towing and other perks.
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22 Customer Comments & Reviews
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Stay away Bait and switch on the sign up form. They tell you you can cancel at anytimeThen when you try to cancel they tell you no thats not really the case. Classic bait and switch. Tomorrow I contact the Attorney general.
Stay away Bait and switch on the sign up form. They tell you you can cancel at anytimeThen when you try to cancel they tell you no thats not really the case. Classic bait and switch. Tomorrow I contact the Attorney general.
Please note the the BoatUS Insurance Program doubled the theft deductible in the policy without indicating that on the coverage declaration page and didn't list it on my policy renewal in the cover letter listing major policy changes. Had I known they had doubled the deductible after the first policy I purchased in 2020 I would have found another insurance company or changed the deductible on the BoatUS Insurance Policy. I had my GPS stolen and am now faced with another $800 I have to pay. I contacted the president Mr. Edmonston about the issue and to notify all policy holders that their renewal theft deductible was now double. He didn't have the courtesy to even get back to me. Buyer... Read More
My quote was cancelled for asking questions about limitations of coverage.
Unbelievable
My quote was cancelled for asking questions about limitations of coverage.
Unbelievable
I have been a longtime GEICO/BoatUS customer with no complaints until recently - like others have reported - a 50% increase in premium with 16% decrease in "agreed value". I have shopped and found comparable coverage for two thirds less - doesn't seem right - but I have no choice other than to switch even after taking into account fees for a new appraisal...
I have had two sailboats on Lake Michigan insured by BoatUS over the last 28 years. Never had a claim and always thought their response on phone calls was excellent. Just received my 2021 premium notice for the current 36 foot sailboat I have had for the last five years. Premium increase went up 23% and they reduced agreed value by 15% which had never been changed in prior years. When I called them I got a "valley girl" type woman who knew nothing about insurance at what seemed like a call center. After asking for justification for the increase she said she didn't have any information but that it wouldn't be changed. After I said I would be shopping insurance she said "no... Read More
I have 2 recent interactions with my Boat US Towing and Insurance First on the Towing side, we suffered a soft grounding. I attempted to free our 25', 3500 lb vessel, but to no avail. At this point, I ask my wife to call Boat US for towing assistance. We had coverage for two different boats at the time, limited coverage for my wife's sailboat and unlimited coverage for the vessel we were in. The Boat US representative needed a credit card before he would send assistance. Neither my wife of I had a credit card with us, as we were only out for a couple of hours and near our home. After one and half hours of shoving and twisting I managed to free the vessel. Upon our return, I... Read More
outrageous ! 2021 premium increased by 50%. and arbitrarily reduced "Agreed value" from 33k to 28k. No claim has ever been filed in 20 years, nothing about the sailboat has changed same marina same dock same owner same usage........... What thievery, what crooks!
They have been wonderful until this renewal deprecated the boat value by $15,000 this I understand but to raise the premium by $731.00 I don’t. When I called they wanted to know what other policies I have with them so they could give me a discount. Refused to explain the increase just said that what is my new rate. No claims I don’t have a deductible.
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