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Up to 40% Sitewide + 10% Stackable
Promo Code: SUMMER
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- Drapes, shades, shutters, and skylights
- Professional measuring and installation (in select markets and expanding)
- Free samples! & Free shipping to the contiguous United States
- Satisfaction and fit guaranteed. 14-day price match guarantee!
- 60+ professional design consultants trained in all product categories (available by phone or live chat)
- Types: Faux wood, cellular, Roman, roller, plantation, mini, vertical
Blinds To Go Blinds Review
ConsumersAdvocate.org
27 Customer Comments & Reviews - see all comments
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Blinds To Go is a Canadian-based manufacturing company of custom made blinds and shades, with over 80 franchises throughout the eastern U.S. and Canada. The company supplies the largest selection of blinds and shades in North America at low, factory-direct prices. Blinds To Go has serviced the window treatment industry for over 60 years.
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27 Customer Comments & Reviews
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I am satisfied with my purchase; however, not the installation process, nor the customer care provided by the design consultant. The biggest complaint I have with Blinds To Go is the customer service of the design consultant. The first installment appointment was never installed into the appointment computer. Called customer service and there was no record of this appointment (and I changed my schedule t accommodate them). After speaking to the design consultant, she said she would talk to corporate about compensation for my troubles, but only after the job was complete. Another installation appointment was scheduled, again disrupting my schedule. This time the installer claimed to have... Read More
Worst experience ever. The sales person at the Kirkwood Highway was very nice to work with, however the manger needs to brush up on customer service. We paid an extra $200 + for measurements and they had to come out 5 times becasue the measurements were off or the wrong track was provided. Every time I called the manager, she would say "I will take care of it personally and call you back," never heard from her once. They finally installed the blinds today (6 months after the order) and still two pieces were missing (not sure when they will be in .) I was able to work with a customer service rep. in Canada and he provided communication as to where things stand and what was going... Read More
I am extremely satisfied with my purchase! The cascade blinds are absolutely beautiful and so are the shutters. They add so much beauty to my home which was completely remodeled after a devastating fire, and I have received countless compliments. The sticker price (cost) was a shocker initially but the results prove it was well worth the investment. I was also pleased with the customer service provided by Regine at the Colombia, MD store. She responded to my concerns and selection changes, (which were numerous) professionally and efficiently .throughout the process. The installer's explanation regarding operating the remote was a bit hurried but I figured it out! Would highly recommend!
This is now my 4th review. I FINALLY got my blinds after they sat in the shop for a month all to the tune of over $10,000 which didn’t include my measuring costs for all my windows. No matter what they say, the color in my upstairs belongs downstairs and the downstairs aren’t even a color I ordered. All go behind expensive drapery and though I actually brought the two different drapes to the store to match them with Andres, and sent them pictures for the second time, they just emailed me back “too bad”. That’s not they’re exact quote but it’s what the end result is. They did not care that I had previously heard from the owner nor that I contacted they’re corporate office in... Read More
My experience so far is far has been very negative. At first the saleswoman was very good. Then came the technician to take measurements. I was taken back by this man : a) by his mannerisms which were far from professional. b)Taking measurements I could see that the tape wasn't even straight. He talked a lot but was saying nothing. I texted my concerns to the saleswoman who replied "he is one of our best installer". When the time came for the installation, to my dismay but not to my surprise, the blinds didn't fit. Too wide, they hit one of the window on the sides, the 3 top railings were so tight that they buckled there was no room for the clips to hold the ropes so he put the clips... Read More
One of my Blinds to Go living room blinds is already broken after approximately 2 years. I cannot get through on the Eatontown, New Jersey telephone. The blind has a lifetime guarantee. Now the blind has to be taken down, and brought into the store for repair. They will not send out a repair person to my home. I doubt if this blind will even fit in my car. The previous blind lasted for years without problem.
Our consultant Afnan Kaid , the West Hunt Club Store in Ottawa , was extremely helpful and knowledgeable. She was very friendly and outgoing and made our shopping experience very enjoyable.
Buyer beware. I had a terrible experience with Blinds to Go. I ordered and paid in full in November 2020. After several mishaps with ordering, availability and a sales rep that claimed my phone “didn’t work,” I was told I’d have the blind in “3 weeks.” (Which would have been 3rd week of December). When I followed up again, the date moved to March. Fast forward and they finally installed it on March 23, 2021 and it’s a piece of crap. Close to $800 and it looks like something from a Dollar Store. The quality is bad, the components are cheap - everything about it is subpar. The installer was extremely rude and rushed through the installation. I can’t get a response from the company. Bottom... Read More
I ordered a blind for my window on January 11, 2021. I was told the blind will be ready by the end of January or the second week of February. Up to date we are almost to the end of February and still waiting for the blind.
Every time I call to find out the status of my order, they give a different date for the blind will be ready. The last date was 3/18/2021. So far, four weeks waiting, and still no sign of the blind.
Absolutely terrible experience with Blinds to Go. I would rate them in the negative so I do not know where their 4.4 comes from. They installed my blinds a year ago and they still are not fully installed nor do they work. I have had blinds out for service since August 2020. They schedule appointments, then do not show. They tell me they will follow up and give them a day or two but you never hear from them again. When I private message them they do not respond. I have pictures of everything. They keep asking for an order number but they never gave me one - delay tactics even though I have copies of the checks. My next step will be the Better Business Bureau and then I will keep going.... Read More
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Top Rated
Our Partner
Up to 40% Sitewide + 10% Stackable
Promo Code: SUMMER
10% Stackable Promo Code: YAYDAD
- Drapes, shades, shutters, and skylights
- Professional measuring and installation (in select markets and expanding)
- Free samples! & Free shipping to the contiguous United States
- Satisfaction and fit guaranteed. 14-day price match guarantee!
- 60+ professional design consultants trained in all product categories (available by phone or live chat)
- Types: Faux wood, cellular, Roman, roller, plantation, mini, vertical