Leaf Home Safety Solutions Bathroom Remodel Review
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24 Customer Comments & Reviews - see all comments
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Leaf Home Safety Solutions, LLC. is a company that specializes in providing full-service accessibility solutions. Leaf Home Safety Solutions offers products and services such as walk-in tubs, stair lifts and tub to shower conversions, to help consumers maintain their independence at home. Leaf Home Safety Solutions, LLC. was founded in 2018, and is headquartered in Hudson, Ohio.
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24 Customer Comments & Reviews
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The salesman, Nick, was very knowledgeable regarding all the products and he is the reason I bought the system. The installer, Norm has a work ethic that is second to none. Norm worked constantly and his workmanship is just jaw dropping. Because of Norm's careful attention to detail, I have the most beautiful bathroom. I could not be more satisfied. If you are thinking of having this improvement done to your bathroom but are kinda on the fence; I can tell you from being in the same spot you are in to jump in and get this bathroom improvement done. You will not be disappointed if you go with Leaf Home Safety Solutions, the knowledge the salesman, Nick, had was refreshing and the... Read More
T
Twig
of Leaf Home Safety Solutions Bathroom Remodel
Official Response
of Leaf Home Safety Solutions Bathroom Remodel
We are overjoyed to hear that Leaf Home Safety Solutions exceeded your expectations and provided a 5-star experience, Lynda! Thank you for your business and your kind review.
It took 6 mo of no return calls missed appointments missed work and pay then scrapped paint off my wall put hole in another wall and scraped up the door way leaving splinters they did put putty in the hole leaving me to fix that unsightly wall Now the chair lift doesn’t work and as usual I am getting no repair person to call or make an appointment How can you treat senior citizens like this have you no conscious. Terry Perry Greenville SC 29605
T
Twig
of Leaf Home Safety Solutions Bathroom Remodel
Official Response
of Leaf Home Safety Solutions Bathroom Remodel
Thank you for reaching out to us and providing this feedback, Terry. Your situation is not our standard. Please reach out to us at support@leafhomesafetysolutions.com or visit https://www.leafhomesafetysolutions.com/contact/, fill out a contact form, and a team member will reach out to you within 48 business hours. We appreciate your cooperation, as well as the opportunity to resolve this for you.
S
Sherryll M
11/11/2021
Leaf Home Safety Solutions Bathroom Remodel review
I just purchased my home and it had a very deep jetted tub which I couldn’t get into. The presentation from Tyler was great! I signed to have a walk-in shower installed. Chase the construction mgr came to verify everything. Then the construction crew came to do demo and install. They took care with making sure I was not inconvenienced. Clean up from construction was done. WOW is all I can say I love my new shower. Thank you Leaf Home Safety Solutions.
T
Twig
of Leaf Home Safety Solutions Bathroom Remodel
Official Response
of Leaf Home Safety Solutions Bathroom Remodel
Welcome to the Leaf Home Safety Solutions family, Sherryll!
I just purchased my home and it had a very deep jetted tub which I couldn’t get into. The presentation from Tyler was great! I signed to have a walk-in shower installed. Chase the construction mgr came to verify everything. Then the construction crew came to do demo and install. They took care with making sure I was not inconvenienced. Clean up from construction was done. WOW is all I can say I love my new shower. Thank you Leaf Home Safety Solutions.
T
Twig
of Leaf Home Safety Solutions Bathroom Remodel
Official Response
of Leaf Home Safety Solutions Bathroom Remodel
We are very happy to hear that you love your new Leaf Home Safety Solutions shower, Sherryll. Thank you for taking the time to share your positive experience with us! Our staff will definitely be excited to read what you wrote.
Would like to say everything fine, however found a few gaps along the top, lower left side, also need sealing along floor. Called twice 9/7 & 9/12 second call spoke to project mgr. Leo Godley sgill waiting today is 10/4. Like to add they ran into a problem & did worked out a solution. LH
Twig
of Leaf Home Safety Solutions Bathroom Remodel
Official Response
of Leaf Home Safety Solutions Bathroom Remodel
We're sorry that we did not meet your expectations.. If you haven't already been helped, please reach out to us at https://www.leafhomesafetysolutions.com/contact/, so we can help you directly. We appreciate your cooperation as well as the opportunity to resolve this for you.
I cannot comment on the quality of the workmanship offered by this company, but I do know a lot about trying to get them to complete their end of the contract. We signed the contract on 3/17/21. They promised to complete the project by Memorial Day. They later promised completion by the end of June. They later gave a firm date of July 17. In between we called 12 times with only one call back. They never said why they did not do the walk in shower remodel. We are now in the process of trying to get our deposit back and cancel the contract. Surprisingly, after 4 more phone calls today, no one seems interested in talking to us--the service department phone goes to voice mail... Read More
T
Twig
of Leaf Home Safety Solutions Bathroom Remodel
Official Response
of Leaf Home Safety Solutions Bathroom Remodel
Thank you for sharing your feedback, Kenneth. We are very sorry to hear this is your experience. Your situation is not our standard and we will share this information with our team to minimize issues like this in the future. Please email us at support@leafhomesafetysolutions.com to discuss this with a team member.
We had the tub removed and walk in shower installed. Rob and Evan did the install. It turned out beautiful. They worked long hours and worked hard for two days. There was a problem with the shower track not staying put but Rob came back to fix it. I would recommend Rob to be the installer on anyone's job. He is a perfectionist and does great work. We love the walk in shower. From Danny & Donna.
T
Twig
of Leaf Home Safety Solutions Bathroom Remodel
Official Response
of Leaf Home Safety Solutions Bathroom Remodel
Thank you so much for sharing your experience with us, Donna! We are happy that Leaf Home Safety Solutions made such a difference! Customers like you make our job a pleasure.
I was so mislead by salesman. Purchased shower because I was guaranteed not to have to scrub mold and mildew on a daily basis. After several service calls to replace caulk due to black mold. Now they wont return my service calls. I will be taking them to small claims
Twig
of Leaf Home Safety Solutions Bathroom Remodel
Official Response
of Leaf Home Safety Solutions Bathroom Remodel
We're sorry to hear about your experience, Cheri. We'd like to get our corporate support team involved. Please contact us at support@leafhomesafetysolutions.com so we can help you directly. Thank you for bringing this to our attention, we look forward to speaking with you soon.
The follow up and service was great until the money was paid. The tub that got installed never worked and I can't even get someone to call back. Let alone get the very expensive unit to work for a first use. Don't believe their hype!
I recently (Mar 2021) had a tub-to-shower job done by their Charlotte NC facility and less than 2 weeks later I started calling, texting, and messaging them to get some problems fixed. One of the shelves came down, there's rust running down the back wall from one of the grab bars, and there was extensive damage done to adjacent walls in the main bathroom and in the master bath. It turns out the damage occurred when the installer, who didn't bother to cut out the old cast iron tub, just beat it with a sledge until it broke apart. By doing this, he put holes in two walls and a couple of bullnose tiles came off in the master bath. I've talked to Joe, the install manager at the time, .... Read More
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- Tub to shower conversions
- Walk-in tubs
- Solid surfaces that won't stain or scratch
- Free in-home consultation and estimate
- Military and senior discounts
- Flexible financing options
- Limited lifetime material and labor warranty
The company offers consumers free estimates and a variety of financing options, and military and senior discounts are also available. The company has a complete gallery on its website and consumers get access to sample materials during their free consultation. Additionally, the company offers a limited lifetime warranty on materials and labor, which is excellent for those looking for quality and reliability.