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T.F. O'Brien Cooling and Heating A/C Repair Review


ConsumersAdvocate.org Rating: 4.3 / 5 (Excellent)
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Established in Long Island in 1934, T.F. O’Brien Cooling and Heating is an HVAC specialist that provides services to commercial and residential customers alike. With the goal of providing the best customer service and with the support of a group of select and highly trained employees, T.F. O’Brien offers heating, air conditioning, and generator installation and repair. The company can also help customers looking to transition from oil to gas efficiently and safely. T.F. O’Brien Cooling and Heating services residents of Nassau, West Suffolk, Brooklyn, and Queens.
 
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How is T.F. O'Brien Cooling and Heating rated?

Breakdown

4.2/5
Coverage & Plans
3.9/5
Claims & Service
4.9/5
Customer Experience

Overall Rating: 4.3 / 5 (Excellent)

With the experience that comes from over 75 years in the industry and based on the reviews posted by consumers on multiple websites, T.F. O’Brien is a solid choice for consumers who are looking for fast and reliable service at a good price. Customers are not only pleased with the repairs done or the equipment purchased form O’Brien but also praise the dedication and professionalism of the technicians who perform the services.

T.F. O'Brien Cooling and Heating Coverage and Plans

Coverage & Plans - 4.2 / 5

T.F. O’Brien offers service plans to keep heating and air conditioning systems operating at peak performance, as well as emergency service, repairs, and installations. The company's service plans cover a large variety of brands and units, and tune-ups are quite comprehensive. Their service and maintenance plans help customers keep their systems from needing costly repairs and can extend the equipment's life. One seasonal tune-up is included with the purchase of a service plan.

Plan Overview

Plan Types
Preventative Maintenance
Repair Plan
Emergency Repair
Commercial Maintenance

T.F. O'Brien Cooling and Heating Claims and Service

Claims & Service - 3.9 / 5

T.F. O'Brien can be contacted for emergency service through its local number or by completing an online contact form. Service is available for commercial and residential customers, and it's backed by the guarantee that the job is not done until the customer is totally satisfied with the work. T.F. O'Brien also guarantees that the technicians working in your home are dependable and trustworthy.

T.F. O'Brien Cooling and Heating Customer Experience

Customer Experience - 4.9 / 5

In addition to having a remarkable amount of positive reviews across multiple review platforms, T.F. O'Brien is a Better Business Bureau accredited business and has an A+ rating with the organization. The company is also an Angie's List Super Service Provider, a distinction awarded to companies that have excelled when providing services and maintain an "A" rating on the review site. Moreover, every technician who is employed by T.F. O'Brien holds a NATE certification and is fully bonded and insured.

Reviews & Support

Customer Support
24/7 Support
Schedule Online
BBB Rating
A+
Date Collected
2018-05-11

Certifications

NATE (North American Technician Excellence) Certification
Yes
ACAA (Air Conditioning Contractors of America) Certification
Yes
EPA 608 Certification
Yes

Company Profile

Full Name
T.F. O'Brien Cooling and Heating A/C Repair
Company Website
https://tfobrien.com/
Headquarters
100 Denton Ave., New Hyde Park, NY, 11040

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Top Rated
  • As little as $139 per year with a 3-year HVAC maintenance plan
  • Maintenance plans include a 1-year guarantee on all repairs and modifications
  • Repairs and tune-ups have a 90-day warranty
  • Flexible financing options
  • Local heating and cooling professionals are licensed, insured and background checked 
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