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Surfshark VPN Review


ConsumersAdvocate.org Rating: 4.4 / 5 (Excellent)
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Surfshark is a VPN service with servers located in 50 countries around the world, including the United States, Australia, and Germany. Surfshark VPN features multiple layers of browsing security, can be used with an unlimited number of devices, and has apps for every major operating system.

Surfshark offers VPN services for Windows, Mac, iOS, and Android, with additional apps for Google Chrome and Firefox and native apps for Amazon Fire TV and Android TV. Users can connect to one of Surfshark's 500+ servers located in countries around the world. Because Surfshark is a relatively new competitor in the VPN market, servers are largely uncrowded which results in considerably faster network speeds than other, more popular or long-standing VPN alternatives.

Features and Services

Surfshark's VPN services offer unlimited bandwidth and data with no speed-caps for an unlimited number of devices. This already makes it stand out amongst the competition. The VPN's interface is simple and uncluttered, with every feature active from the get-go. 

Surfshark's security features are some of the toughest in the industry. This is partly due to the location of Surfshark's headquarters–the British Virgin Islands. As they function under the jurisdiction of the Islands and there is no obligatory data retention law there and, they do not have to store user logs. This means those concerned about their anonymity have nothing to worry about, as there is no way for people to trace them back. In addition to their strict no-logs policy, Surfshark features OpenVPN and IKEv2 protocols instead of outdated PPTP or L2TP. The company also employs military-grade, AES 256-bit encryption. The VPN features IP masking and a new DNS address with every connection to provide the utmost privacy.

Surfshark does not have a telephone number customers can call, but they do provide quick support 24/7/365 via live chat and email. Its social media pages are also available for support. Surfshark accepts a variety of payment options, including Paypal, Alipay, Credit/Debit card, and even CryptoCurrency. It also accepts various local payment methods available only in specific countries (Sofort, iDeal, etc.).

Product Features

Number of Countries

50

Number of Servers

500+

Number of IPS

NOT STATED

Number of Devices

UNLIMITED

Bandwidth

UNLIMITED

Security and Protocols

SSL

Kill Switch

PPTP

L2TP

Payment Methods

PayPal

MasterCard

Discover

American Express

Visa

Help and Support

Email Support

24 Hour Telephone Support

Live Chat

Social Media

FAQs

Plans and Pricing             

Surfshark offers 7-day free trial if you sign up via Google Play or App store, as well as a 30-day satisfaction guarantee so those who are displeased with the product can get their money back. The company has three purchase plans customers can choose from: a standard 1-month plan, a 6-month plan, and a 12-month plan. The VPN is very affordable considering its many services, and all three plans include the product's full set of features. Coupon codes are also available.

Free Trial

Google Play/App Store

Money Back Guarantee

1 Month Plan

$11.95/mo

3 month Plan

x

1 Year Plan

$5.99/mo ($71.88)

2 Year Plan

$1.99/mo ($47.46)

VPN services at Surfshark

Surfshark is a relatively new product which, as shown by the number of awards Surfshark received recently, it has some very great potential. Surfshark will definitely please customers looking for a fast, simple, and above all secure VPN service. Surfshark is very well-priced for its range of features, requires little-to-no experience handling a VPN previously, and will satisfy even the most uncompromising of consumers regarding safety measures, thanks to multiple layers of security and a strict policy against saving logs.


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Customer Comments & Reviews

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Bill W
12/2/2018
I decided to switch fro Nord (because my service was running out) to SurfShark more or less because of price, I had no issues with Nord Vpn. I have had no issues with support from SurfShark they responded very quickly to my 2 requests. I have had no issues with any of the apps I like the way they integrate to the browsers as well, nice plus. All in all I would say SurShark is a great product at a great price and I would say a little quicker than Nord but definitely not as many servers but I am sure that will come soon.



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  • Strict no-log policy