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Love Home Swap Vacation Rentals Review


ConsumersAdvocate.org Rating: 4.7 / 5 (Excellent)
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Love Home Swap is a holiday home exchange website based in the U.K. which allows members to swap their houses, either home for home, or as a points swap. The site is completely secure, with all transactions handled by a verified payment service. Love Home Swap was purchased by RCI, a division of Wyndham worldwide, in 2017.

Love Home Swap gives homeowners access to vacation properties all over the world. The service allows members to swap their homes with other users, or stay at homes with accumulated points. Members initially contact each other about home exchanges through the website, though the company does recommend that this is followed up via phone or Skype. 

Services and Features

Love Home Swap is an online website for homeowners interested in exchanging houses with other homeowners around the world while traveling. Instead of staying in a hotel during their vacation, members can enjoy the comforts of a home away from home, and experience local life in a completely different way. Homes can cover a large suite of needs and specifications, from short-term getaways to lengthy stays, accommodating both families and individuals. 

In order to use the service, homeowners must purchase a membership, billed annually. There are three membership plans with different specifications and prices. At its most basic, the Lite membership has a free two-week trial, and allows users to switch directly or use points (150 bonus points are granted on sign-up). The most comprehensive program allows members to list more than one home, enjoy exclusive benefits and verified member status, access to free airport lounge passes, see who's shortlisted their home, get a featured home boost and a dedicated swap team. Finally, they receive 1,000 bonus points. However, homeowners who are new to home-swapping or only want to book one trip can choose a Pay Per Booking membership of £499, or the equivalent in local currency). 

Love Home Swap handles payments through a verified payment service, and each member's ID is verified before allowing them to begin swapping. The company also partners with Feefo, an independent review platform, so interested customers can see how users rate the service and the homes they stay in. 

Accommodation

Single Family Style Home

Condominium

Town Home

Cottage

Villa

Apartment

Website Features

Instant Booking

Loyalty Programs

Social Media Integration

Visual Calendar

Currency Setting

Language Setting

Client Information Management

Mobile App

Search Filters

Predictive Search

Favorite List

Property Galleries

Google Map Integration

Simple Checkout

Website Fees

Guest Fees

10% for every reservation booked. Non-refundable

Host Fees

Listing Fees

Lite - $20 per month

Standard - $34 per month

Platinum - $86 per month

Pay Per Booking £499, per booking

Payment Options

Credit Card

PayPal

MasterCard

Amex

Visa

In-Person

Support

FAQs

Community Forum

Knowledge Center

Customer Reviews

Phone

Vacation Rentals at Love Home Swap

Love Home Swap allows travelers who are homeowners to use their own house in home swaps around the world. They gain access to a wide array of properties, well suited to many different needs and interests. This can be an excellent alternative to hotels, especially for people who travel a lot, or who plan on extended stays. Since members stay in a home instead of more conventional accommodations, they can experience their trip in a completely different way. Customers uniformly report high satisfaction with the service, and little to no security concerns, which is another definite plus.


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Customer Comments & Reviews

Loading Reviews ...
domfamily707
10/16/2019
I 100% agree with the other review!!! scam scam scam!! I joined and tried for weeks to cancel. They billed my card even after I attempted to phone to cancel. They NEVER answer phones and we are still getting email requests even though I have removed everything I can and tried to cancel and delete our account. It is awful and a scam!!! Don't do it! I DO NOT believe TRUST PILOT reviews. they have to be fake!! this company will not respond once they get your money.


Rene H
6/5/2019
Don't trust Love Home Swap.I subscribed to the 14 days trial. For that, you need to leave your credit card and they say you can cancel the trial whenever you want. I decided to cancel on the same day I subscribed because the website is not what I expected. I sent them an email as there is no option to cancel on their website. . I wrote a several emails and they never answered. I called twice and got a recording. This company cannot be trusted. I joined on 6/3/19. I tried to cancel about an hour later and I am still trying to cancel with no response from the company.



Our Partner
  • Flexible options to suit every type of swap
  • Swap your home for points or for a place to stay
  • Use Love Home Swaps personal concierge, travel guides, and travel services
  • Destinations all over the world 
  • Unlimited amount of swaps every year
  • Many members also swap cars