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Zillow Home Loans VA Loans Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
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The Irvine-based Zillow Home Loans is a national provider of online mortgage products, including conventional, Jumbo, FHA, and VA loans. Previously known as Mortgage Lenders of America, the company joined the Zillow Group in 2018 and is focused on delivering a streamlined mortgage experience to customers looking to purchase or refinance their homes.

How is Zillow Home Loans rated?

Breakdown

4.8/5
User Experience
4.9/5
Tools & Resources
5.0/5
Expertise

Overall Rating: 4.9 / 5 (Excellent)

Zillow Home Loans offers purchase and refinance products for conventional, Jumbo, FHA, and VA loans. Customers complete a short, online form to receive further information about the type of mortgage loan that may be best suited to their needs.

Customers need to provide information such as the type of home they own or want to purchase (single family, townhome, condominium, or mobile/manufactured), the home’s use (primary or secondary residence or investment property), the home’s estimated value or estimated purchase price, annual income, and other financial details.

Additionally, customers provide their contact information (phone number and email), thereby agreeing to have Zillow Home Loans contact them to continue their mortgage process. The company offers mortgage products to customers in 49 states and D.C., but is not licensed to originate loans in New York.

Zillow Home Loans Tools & Resources

Lender Type
Lender
VA Loan Types
VA Fixed
Refinance
Property Types
Single Family Home
Multi-family Unit
Townhome
Condo
Term Lengths
30 Year Fixed
25 Year Fixed
20 Year Fixed
15 Year Fixed
10 Year Fixed

Tools & Resources - 4.9 / 5

Zillow Home Loans offers VA purchase and refinance loans. However, the company does not list its current mortgage rates on its website nor does it provide many details regarding their lending products. Customers need to complete an online form to receive additional information about the type of mortgage they are looking for and to discover what rates or loan programs they may qualify for.

Nonetheless, Zillow Home Loans' website contains educational resources including explainer articles and calculators (to estimate monthly payments, home affordability, and refinancing) that help homeowners better understand the complete mortgage process.

** Available term lengths may vary for high balance loans.

Zillow Home Loans User Experience

Minimum Credit Score
620

User Experience - 4.8 / 5

Although the company’s website does not provide fee information, generally speaking, the VA limits the amount lenders can charge for closing costs and VA loans don’t carry prepayment penalties. Further, down payments and private mortgage insurance are typically not required.

VA loans do carry a VA funding fee but it can be financed into the monthly loan payment, and some eligible veterans can even reduce the fee amount.

The Zillow Home Loans website does not provide minimum credit score requirements to apply for a VA loan, but lenders generally require at least a 620 FICO score.

Zillow Home Loans Expertise

Memberships & Regulatory Info.

Nationwide Mortgage Licensing System ID
10287

Online Reviews

Trustpilot Rating
4.4 out of 5
BBB Rating
A+
Date Collected
2022-03-01

Expertise - 5 / 5

Zillow Home Loans is an Equal Housing Lender and is accredited business with the BBB, currently holding an A+ rating. It also has a 4.4 out 5 score on Trustpilot.

Customers support is available via phone or email.

Contact & Additional Information

Homepage URL
Company Phone
(888) 852-2212
Headquarters Address
10975 El Monte St., Overland Park, KS, 66211

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