We may earn a fee if you click on the links below. Compensation does not determine ranking. Not all brands are included. Learn more

Veterans United | VA Loans Review


ConsumersAdvocate.org Rating: 5 / 5 (Excellent)
985 Customer Comments & Reviews - see all comments
Our content is free because we may earn a commission when you click or make a purchase using our site. Learn more.
Founded in 2002, Veterans United is a full-service lender that specializes in VA loans for qualifying veterans, military members and their spouses.

Based in Columbia, Missouri, the organization carries an unparalleled reputation for customer satisfaction – Veterans United has a 97% customer recommendation rating.

Like all VA loans, mortgages offered through Veterans United are insured by the US Department of Veteran’s Affairs. Because of this, the company is able to offer loans with significantly more favorable conditions to service members and veterans than usually available to the civilian population.

These conditions include more flexible qualification guidelines, lower rates, lower monthly payments, no down payments, and no private mortgage insurance.

Veterans United has closed over 700,000 home loans for military service members and their families, but what really sets the company apart is their involvement in the military community.

The company is advised by a board of former senior military personnel representing every service branch whose mission is to educate veterans as to the benefits of VA loan programs and home ownership in general.

Also, Veterans United offers a totally free and no-obligation credit-building program, where veterans and military families have access to trained and dedicated consultants who offer advice and strategies for improving credit. 

What’s more, Veterans United has unmatched VA loan expertise and is the country’s No. 1 lender for VA purchase loans.

Services and Features

For borrowers seeking VA loans, Veterans United offers VA Purchase Loans, VA Cash-Out Refinance Loans, and VA Interest Rate Reduction Refinance Loans – often called a Streamline Refinance.

To get the ball rolling, veterans and service members can avail themselves of a host of online calculators and educational tools to assess their own financial situation, learn the VA loan process, and get help with finding the right home given all this information. 

Eligibility

To determine eligibility, prospective borrowers may have to initially provide the following information:

  • Buy or Refinance

  • Military service history

  • State

  • Value of home desired

  • Planned Date of Purchase

  • Credit Score

  • Zip Code

  • Email address

  • Current Address

  • Phone Number

Types of Loans Offered by Veterans United

Types of Home

Multi-Family

Single-Family

Townhouse

Condominium

Mortgage Options Offered (Veterans United is a full-service lender who also offers conventional, FHA and USDA loans.)

VA Loans

Fixed Rate Mortgage

Adjustable Rate Mortgage

VA Cash Out Refinance

IRRRL

Mortgage Related Fees

Origination Fee

Closing Fee

No

Private Mortgage Insurance

No

** Veterans United's fee structure can vary depending on a host of factors, including the type of loan, the borrower’s credit score and more.

Qualification

Because VA loans are insured by the federal government, credit score typically isn’t as much of a limiting factor as it is with conventional loans, however, it still will play a part.

If your credit is less than stellar it would be a good idea to avail yourself of Veterans United’s credit building service. As an active or former service member, the company connects you with credit and VA loan experts free of charge to help get you on track to securing a home.

All prospective borrowers under the VA loan program must obtain a Certificate of Eligibility (COE) from the Veterans Administration. Veterans United may be able to get this document for you.

In order to get a COE, generally speaking, you must:

  • Have 90 consecutive days of active service during wartime, or

  • Have 181 days of service during peacetime, or

  • Six years in the Reserves or National Guard, or

  • Be the spouse of a service member who has died in the line of duty or as a result of an injury sustained in the line of duty

VA Loans with Veterans United

Veterans United is not just a financial organization providing VA loans to service members, they are a full service resource of advice and help for active and former military personnel.

The company offers a trove of online guidance and education. So it’s not just a matter of do you qualify or not. Veterans United will work with you from the very beginning of the process and guide you along the path of finding the right home, getting your credit in shape, and selecting the best possible VA loan for your situation. A top choice for all the different types of VA loans.


Leave a comment for Veterans United VA Loans
Minimum 12 words.
 No maximum length.
* What's Your Rating?
To make this comment as helpful as possible for our community, please provide at least 2 sentences.

985 Customer Comments & Reviews

Loading Reviews ...
Marianne S
5/30/2019
We were apprehensive about buying a home, but from the start Veterens United made us feel confident in our decision to pursue this journey. The whole team was a pleasure to work with, and stayed in contact with us constantly. We have and will continue to recommend Veterans United to any potential buyers we come across.

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
I hear all the time that clients were a little nervous to start the home buying process--it's one of the biggest purchases you will make, so these feelings are completely normal (and you are in good company)! I'm just so glad that your team helped ease that stress and made you feel confident taking each step of your journey. Thanks for the wonderful review and recommendation, but most of all, congratulations on your new home!

K
Kevin D
5/29/2019
Wonderful second experience with this company both in our original home purchase and a refinance. Just great people to work with.

Claire.smith@veteransunited.com  
Official Response

Client Advocate of Veterans United VA Loans
Hey Kevin, Second is the best!!! We cannot express enough love and gratitude for our VUHL family that returns to us time and time again, that is so meaningful. We are honored to be able to do what we do and provide the wonderful service to those who have served our country! Thank YOU and we are wishing you all the best! Claire S., Client Advocate

Jeff H
5/25/2019
Class act, very detailed, these loan officers care about us, they know buying a house is a stressful process but my loan officer went the extra mile.

Claire.smith@veteransunited.com  
Official Response

Client Advocate of Veterans United VA Loans
Hey Jeff, That is too awesome to hear and so true that the home buying journey can be a long and winding one but we are here to guide you home! I am thrilled that is exactly what happened for you!! Our ten plus years of knowledge and education on the VA loan would do us know no good if we weren't able to clearly and concisely walk this road with you! Thank you for that opportunity and CONGRATS!! Claire S., Client Advocate

Josie L
5/21/2019
They are very nice and help with refinancing my house. They walked us through all the steps and was very professional.

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Thanks for the 5-star review, Josie! It's great to hear that you had a great team in your corner to walk you through all the steps. Congrats for a successful refinance!

D
Diana C
5/20/2019
I was so grateful for my team at Veteran United. They made the whole home buying experience so much easier, walking us through each step.

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
And all of us here at Veterans United Home Loans are so grateful for wonderful reviews like yours! Thanks so much, Diana, and enjoy your new home.

B
Bobbie C
5/17/2019
Veterans United VA Loans was as awesome experience. The Pre-Approval Letter was quick. The teams was there for me at all times. I am closing TODAY! I highly recommend Veterans United.

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Whoo-hoo! Congratulations on your new home, Bobbie--you made it to the finish line! Thanks so much for the kind words!

jponce852.jp
5/17/2019
I would recommend them to anyone. Made our home buying process extremely painless.

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
I'm thrilled to hear this! Thanks so much for the review and recommendation!

James S
5/16/2019
Excellent home buying experience! Would do it all over again, I highly recommend Veterans United Home Loans

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Wow, thank you very much, James! I'm so happy to hear you had an excellent home buying experience. Congratulations on your new home!

mviayra
5/13/2019
Very poor experience with this company. Everything started well and after I uploaded documents to their website I got a quick preapproval letter. However, multiple emails and voicemails to my assigned rep went unanswered over next two weeks. I never did speak with my rep but when I called and spoke with someone else they could not help to change my loan and in fact just cancelled everything without a follow up call. Glad I had a back up lender to move forward. Would not recommend this lender and will not ever use them in the future.

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Mike--I'm sorry to hear about the communication breakdown; that's not the norm for us here at Veterans United Home Loans. We'd like to find out more about what happened--will you please reach out to us here on the Client Advocate team? We are available at 1-800-212-5200 or ClientAdvocate@veteransunited.com. I am disappointed that we are not continuing to walk this home buying journey with you, but do wish you the best moving forward.

Seth T
5/11/2019
My situation was a little out of the ordinary. I lived in SC and I nedded to buy a home in TX. But, I needed to buy my home, before I left the state of SC. I was very lucky to have beem teamed with Jenna Pahde, as my loan officer and Peter Holman as my agent, in TX. They performed superbly, and I could not have found a better team to work with! KUDOS to Jenna and Peter!

Claire.smith@veteransunited.com  
Official Response

Client Advocate of Veterans United VA Loans
Hey Seth, We know that to make sure you have the best experience our teamwork needs to be on point and open communication is key! Thank you for trusting that we were the right team to walk this journey with you from SC to TX, we are honored for the opportunity! We are wishing you all the best, CONGRATS! Claire S., Client Advocate