loanDepot VA Loans Review
loanDepot VA Loans Review
ConsumersAdvocate.org
4 Customer Reviews - see all comments
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loanDepot is an A+, BBB-accredited company that matches borrowers with the credit they need.
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For veterans, their services include loans for home refinance and purchase, as well as home equity loans.
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In fact, they are the fifth-largest lender of VA-guaranteed mortgages, with specially trained loan officers in the area.
- Easy VA Refi Calculator and VA Refinance Rate Quotes
- A+ Rating from Better Business Bureau
- Historically-Low Interest Rates
- Talk to a Licensed Loan Officer If You Prefer Phone
- VA Loans to Refinance, Get Cash-out, Consolidate Debt or Purchase a Home
- Convenient in-home document signing & No Closing Cost Options Available!
Latest loanDepot Reviews
I have never experienced worse customer service. I have a difficult time getting anyone on the phone, and when I do, they do not give me accurate information. There is always some issue that they forget to disclose, some document they neglect to ask for, or, in the case of property taxes and escrow, they just consistently lie to their customers. I would definitely recommend to any veteran thinking of using a VA Loan through these jackwagons to reconsider, and look for a different lender. Their service is horrible, and there is no one within the organization that is committed to customer service, at all. Bottom line - they make their customers feel like, "it's all about the money, shutup... Read More
I have never experienced worse customer service. I have a difficult time getting anyone on the phone, and when I do, they do not give me accurate information. There is always some issue that they forget to disclose, some document they neglect to ask for, or, in the case of property taxes and escrow, they just consistently lie to their customers. I would definitely recommend to any veteran thinking of using a VA Loan through these jackwagons to reconsider, and look for a different lender. Their service is horrible, and there is no one within the organization that is committed to customer service, at all. Bottom line - they make their customers feel like, "it's all about the money, shutup... Read More
Refinanced with them 3.5 years ago and VERY happy! Looking to finance a home again and they are my first (and only!) stop. Thanks for the awesome support to veterans!
I am currently with Loan Depot with my VA loan. I have submitted multiple times since October 2017 for help with only 2 months payments when my wife had surgery and was out of work. It’s always that they need something else or my paperwork has expired. We have had multiple phones calls with them trying to get help with 0% luck. 22 years I’ve serve and 15yrs I’ve owned my home and they do not care!!