TaxSlayer Tax Software Review


Rating: 9.1 / 10 (Excellent)
Disclosure: We receive advertising revenue from this partner. 
Learn more.

TaxSlayer - Overview

TaxSlayer is a tax preparation provider with roots going back over 50 years in the business. The company offers an entirely online suite of plans for electronic filing of federal and state tax returns. A standout feature of TaxSlayer is they provide free email and phone support even to users of the free version. Live chat and assistance from IRS-enrolled agents are only available with the top two tier plans. The company supports all major federal forms, except the free version which only includes 1040EZ. 

TaxSlayer's plans are definitely on the more affordable side of the companies we evaluate, especially considering their reputation for customer service. The state filing is also included with the free version. Customers can also upload tax forms via mobile app, which is a serious time saver.  To date, the company has successfully completed millions of returns. 

Platforms

Online

Versions

Simply Free
Classic
Premium
Self-Employed

Plans and Features

Simply Free

  • Free federal and state tax return
  • Prepare, print and e-file
  • 100% accurate calculations
  • Free email and phone support
  • Guaranteed maximum refund
  • Step by step deduction guide
  • 1040 EZ only

Classic ($17 + State Additional)

  • Free federal tax return
  • Prepare, print and e-file
  • 100% accurate calculations
  • Free email and phone support
  • Guaranteed maximum refund
  • Step by step deduction guide
  • All major forms and schedules
  • W-2 import
  • Import/compare prior year information

Premium ($35 + State Additional)

  • Free federal tax return
  • Prepare, print and e-file
  • 100% accurate calculations
  • Free email and phone support
  • Guaranteed maximum refund
  • Step by step deduction guide
  • All major forms and schedules
  • Pull prior year information
  • Ask a Tax professional
  • Priority support
  • Prior year comparisons
  • Tax audit assistance

Self-Employed - $55 

  • Includes everything with Premium plan but state filing is included at no extra charge.

Features

Federal Tax Preparation (Free)
State (additional fees required for Premium and Classic)

Data import

  • Previous year’s tax returns
  • W-2 and 1099
  • Import from other tax preparation software

Accuracy

  • 100% accuracy guarantee
  • Tax audit support and assistance
  • Tax review
  • Life events (instantly change your status, personal information)

Payment Options

Credit/ Debit cards
Direct deposit
Personal checks
Money order

Refund Options

Emerald Card
Direct deposit
Checks

Support Services

Expert support available
Hotlines
Live chat support
Email

TaxSlayer Tax Preparation Summary

TaxSlayer provides solid tax preparation tools at a competitive price. The company has continued to update its products and increase innovation with each new offering. TaxSlayer is more suited for those with prior experience preparing their tax returns, as well as those who have good knowledge of deductions. Having said that, TaxSlayer has also continued to add features to help the 1st time preparer. TaxSlayer is a very efficient platform to get your taxes done faster with new tools to make sure you get the highest return.   


Leave a comment for TaxSlayer Tax Software
Minimum 12 words.
 No maximum length.
* What's Your Rating?
To make this comment as helpful as possible for our community, please provide at least 2 sentences.

Customer Comments & Reviews

Loading Reviews ...
J
JudyS
Orlando, Florida
2/6/2018
There is NO refund NOW with TaxSlayer Refund Now loan 2018. I filed on Feb. 3 2018. I clicked on the box for the Refund Now loan and agreed to pay the 25.00 fee to the bank who handles these advance loans for TaxSlayer. I got a message that the IRS had accepted my refund. I heard nothing Monday Feb. 5th, so I contacted customer service on Feb 6th. I was told by customer service "You did not get enough of a refund to qualify for the Refund Now loan." I received a 1200+ refund with w2's from well known US corporations and I am a single filer. So there is very little risk of advancing me 500. 00. I was given no warning and I could find no where on their website the qualifying... Read More

Melissa B  
Official Response

Director, Digital Marketing of TaxSlayer Tax Software
Hi Judy, We understand your frustration with not receiving the refund advance this year. TaxSlayer and River City Bank have certain requirements in place for receiving the advance. The amount of your Federal refund did not meet these requirements, therefore you were unable to receive refundNOW. If you have additional questions or concerns regarding the advance, please contact our support staff at 706-922-6741 or send an email to support@taxslayer.com. Thank you.


Top Rated
Our Partner
9.1 / 10
  • Largest Tax Refund - Guaranteed
  • Prepare and e-file your taxes from any device
  • Use iPhone or Android app to file
  • State-of-the-art error checker tool
  • Complimentary Email and Live Phone Support