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E-file.com Tax Software Review


ConsumersAdvocate.org Rating: 4.5 / 5 (Excellent)
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E-file.com provides online tax preparation software that helps simplify the tax filling process by offering U.S. taxpayers a convenient way to prepare their income tax forms and electronically file federal and state income taxes. Features include a tax deduction discovery tool for maximize savings.    

Platform

Online

Versions

Free Federal Basic Software
Deluxe Plus E-File
Premium Plus E-File

Plans and Features

Free Federal Basic Software

  • Single or joint filing
  • No children
  • No mortgage
  • Free Federal return
  • Free e-file and print
  • Free online support
  • State Returns Optional, Additional $19 Fee

Deluxe ($18.99)

  • Children
  • Deduct mortgage interest
  • Retirement income
  • Up to $100k
  • Free e-file and print
  • Free online support
  • State Returns Optional, Additional $19 Fee

Premium Plus ($34.95)

  • Self-employed
  • All deductions supported
  • Itemized deductions
  • All forms and schedules
  • Form 1040 and all schedules
  • Free e-file and print
  • Free online support
  • State Returns Optional, Additional $19 Fee

Features

E-file.com uses a stripped down interface that is easy to learn and intuitive. A particularly useful feature is that it allows you to take as much time as you need. Tax filing progress is saved and customers can log in and out as much as they need without having to reenter information. The company's pricing structure is also a lot more straightforward and easy to understand than more robust plans. There are only three packages, and the cost for state filing stays the same regardless of package you choose. What's more, E-file.com's price for state filing is among the lowest of the digital tax providers we evaluate. The company also offers a generous selection of informative articles to help users understand tax forms and navigate the complicated process of tax filing. 

Data import

Import prior year information

Accuracy

  • 100% accuracy guarantee
  • Tax audit support and assistance

Refunds

  • Direct bank deposit
  • IRS Check by mail
  • No credit card needed
  • “e-collect” or Deduct Fee From Refund

Support Services

Email support
Audit support and assistance

E-file.com Tax Preparation Software Summary

E-file.com helps users by automatically selecting the software that they need based on their individual filing situation. This starts with a Free Basic edition, which is available for single and married filers who claim the standard deduction. Deluxe and Premium editions are available for those with more complex tax situations. While you may not get all the bells and whistles as you do with other high-profile companies, these extra features can often be superfluous to many customers looking to simply file their return.


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Customer Comments & Reviews

Loading Reviews ...
ltandrdfreer
7/25/2021
I have used efile for the past 2 years and paid nothing for federal and about $20 for state. This year they changed things and say I owe $78. I have been asking them since May why and never get an answer. I finally did in July and they said I had the premium package, but I still can't figure out how they came to such a high number. The software isn't very helpful and when the IRS wouldn't accept my return they gave me no indication as what was wrong or how to get to the page to fix it. I WILL GO BACK TO TURBO TAX NEXT YEAR FOR SURE.


J
Jim M
1/20/2019
This software is easier to use this year and my tax filing went faster. I was able to file quickly and felt like it guided me through the process. Made the process easy despite me having lots of documents.



Top Rated
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Up to 50% less expensive than other software

  • Three tiers of federal tax return filings, including a free version
  • BBB Acredited with an A+ rating, 4.5 rating on Trustpilot
  • File in less than 15 minutes