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DISH Satellite TV Review


ConsumersAdvocate.org Rating: 4.6 / 5 (Excellent)
7 Customer Comments & Reviews - see all comments
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VISIT SITE
Call: (844) 347-0288

Founded in 1980 and based in Englewood, Colorado, Dish Network, is a telecommunications company that provides satellite broadband services. This service provider offers a variety of programming including local channels, movies, sports and HD channels, and Latino and International programming. DISH also provides the most innovative technology with a Smart HD DVR (Hopper 3 DVR) and free Voice Remote feature.

Services and Features

DISH’s Smart HD DVR can record up to 16 programs at once. That is nearly 2000 hours of standard maximum show storage and 500 hours of HD show storage. It also allows consumers to watch up to 4 channels at the same time and comes with built in apps like Netflix and Youtube. The satellite service provider offers live recording, foreign language channels, and parental controls.

DISH provides satellite plan subscriptions that start at $59.99 per month with 190+ channels. America’s Top 120 package (the company's basic package) includes ABC, Cartoon Network, CBS, CNN HD, Discovery HD, Disney Channel (East and West), ESPN, E! Entertainment, Fox and more.

DISH delivers HD services free for life. The company offers more than 6,500 free on-demand titles, local channels, free premium channels for 3 months and access to watch TV regardless of location through their DISH Anywhere feature. Dish requires a 24-months agreement period.

DISH satellite plans are America’s Top 120, America Top 120+, America’s Top 200, and America’s 250. Each varies on the number of channels, price, and current everyday price. All plan subscriptions require a credit qualification and 2-years commitment.  

Services and Features
HD Channels

✔

Free Installation

 ✔

Watch TV Anywhere

✔

Amazon Alexa Integration

✔

Free Premium Movie Channels for 3 mos

✔

Voice Remote

✔

Auto Hop

✔

Parental Control

✔

Foreign Language Channels

✔
Live Recording

✔

Storage

Maximum standard definition show storage

2000 hours

Maximum high definition show storage 

500 hours

Receivers

HD Receivers

✔

Standard Receivers

✔

DVR Receivers

✔

Channels Available

Standard Channel

✔

Movies

✔

Videos on Demand

✔

Premium Networks

✔

Business Channels

✔

Local Channels

✔

Plan and Pricing

Free Trial

✗

Number of Channels

290+

Agreement Period

24 months

Price Guarantee

2-Year

Price per month

$59.99

Help and Support

Telephone Support

✔

Live Chat

✔

FAQs

✔

Email

✔

Satellite TV at Dish

Dish scores high with its large storage capability for HD and standard definition shows. Dish also offers competitively prices without sacrificing the quality of its satellite TV features.

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7 Customer Comments & Reviews

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trip
12/17/2023
Poor customer service. Recording devices are in-home boxes which are inferior to other providers on-line recording capabilities. Amazon Prime, which we watched for years, is now unwatchable - typically does not even allow access. Finally, against my specific instructions, they "gave" us two additional pay services (Stars, which we already had, and Dish package). Then charged an additional $30/month. Was on the phone over 30 minutes with customer service to complain and demand our money be refunded - they charge for 3 months. Customer service rep was at a disadvantage since she barely understood English. She finally refunded $12. Dish is, in our experience the last six months, inferior in... Read More

cubbiebear63
11/9/2023
This company is full of crap they lie and the service sucks none of their stuff works the way they claim and the customer service is not American based every time I have called I have had some foreign person that you can’t even understand what they are saying and they constantly add charges to your bill without consent and think you will just pay and not question it. As for what they claim they provide as service is not true either their dish anywhere doesn’t work most of the time it may start for a minute then stops working. The worst provider of service ever.

docg
8/6/2023
One star because it will not let you post if you do not. DISH SUCKS!!! On installation Sherman TX by Cavender's, just as bad in customer service. With Dish for 3 years after close to 20 with DTV. Both raise rates at a rapid pace the very second the contract is up. The day of installation, even Clark Cavander could not get the voice control to work. Said sometimes it takes up to 30 days. I knew that was BS, new equipment should interface immediately. Three years later, still didn't work, never returned any calls. Washed a controller, bought a brand new one directly from Cavander's, 60+, not tech savvy, called Clark several times for assistance in marrying it to the TV, offering a service... Read More

fuzz
7/23/2023
i HAVE BEEN LOSING CHANELS i DID THEIR PROCEEDURE TO CHECK THE SYSTEM SEVERAL TIMES. i CALLED THEIR CUSTOMER SERVICE AND AFTER EXPLAINING THE PROBLEMS WAS TRANSFERRED TO THEIR TECHNICAL PEOPLE AFTER BEING ON HOLD TWO TIMES FOR OVER AN HOUR EACH TIME i NEVER TALKED TO A TECHNICAN. nO CUSTOMER SERVICE AT ALL

C
Curtis
6/3/2023
On May 17, 2023 my home was struck by lightening. Two of my dish receivers and the attached tv’s were damaged. I called Dish and was told that since it was a catastrophic event, the receivers would be replaced for free. A tech responded a few days later and checked the receivers. He replaced one of the receivers with a new one, which I had a working television to hook to it. It works fine. He advised the other receiver just needed a new power cord and it would work fine. I did not have a working tv to confirm the receiver was working but was assured it would work. Fast forward to today. I purchased a new tv today. I hooked it to the Dish receiver and got an onscreen message... Read More

monicasimons
4/19/2022
We changed to Dish after being with DIRECTV for 20 + years because of AT&T destroyed their excellence in customer service. We hoped DISH would fulfill our expectations and maybe exceed them. Here are our 3 "W", We Were Wrong!!! We went all in with Dish, we got their top of the line box, and even purchased a sound bar for $200.00 on the day of installation, not knowing that the installation was NOT being done by a DISH technician. The subcontractor was very nice, but when he came in to install the box, it was not the top of the line we were told we would get. I had to tell him that either I get what I was told I would get, or else. He came back with a Hoper3 box that at the time, I did not... Read More

P
Pat
10/11/2021
Regretted getting service as soon as I went thru the 190 so called channels I signed up for. Most are channels trying to sell you something. Others show nothing but reruns! The movies are edited to the point of being ridiculousness. Should have just went with streaming services.

Top Rated
Our Partner

  • 2-Year TV price-guarantee
  • Live chat assistance
  • Over 30 free premium channels for 3 months
  • Free installation
  • Includes HD, local, and regional sports channel
  • 290+ channels
  • Rated #1 in Customer Satisfaction by ACSI
(844) 347-0288
VISIT SITE

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