Live Well Financial Reverse Mortgage Review

Rating: 7.6 / 10 (Very good)
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Live Well Financial is a Virgina-based, privately owned mortgage originator, servicer, and investor operating across all 50 states and the District of Columbia. The company handles every step of their loans in-house. Live Well Financial is a direct lender who provide reverse mortgages, conventional mortgages, wholesale lending, correspondent lending, and FHA loans.

How is Live Well Financial rated?


Lender Details
Consumer Experience

Overall Rating: 7.6 / 10 (Very good)

Live Well Financial is a good reverse mortgage lending option in all fifty states, and as they also offer other types of loans, they can also comprehensively advise borrowers on the best option for their needs. However, they are not ranked as highly as other providers as their website offers the bare minimum of information, preferring direct contact with customers before giving specific information.

Lender Details

Lender Type
2016 HECM Loan Value
Nationwide Mortgage Licensing System ID
Nationwide Mortgage Regulatory Actions

Lender Details - 7.7 / 10

Live Well Financial is a seasoned lender within the mortgage industry, despite having been founded in 2005. As a direct lender, every step of the process is handled in-house, from the loan officers, to underwriters and funders. Also, the company has remarkably few regulatory actions against it compared with other organizations we evaluate.

Live Well Financial Loans

Loan Types
HECM Traditional
HECM for Purchase
HECM Refinance
Payout Options
Lump Sum Payment
Monthly Payments
Line of Credit
Maximum Loan Size

Loans - 7.7 / 10

Live Well Financial offers all three types of government-insured reverse mortgage loans, which can be paid out as lump sums, monthly payments, or lines of credit. However, they don't offer proprietary loans, also called jumbo reverse mortgages, for homes whose appraisal value is higher than the FHA rules. They also offer conventional loans for purchase or refinance. Compared with other companies, there is very little information as to the associated fees.

Live Well Financial Consumer Experience

Total Consumer Financial Protection Bureau Complaints
Site Features & Mobile App
Online Application
BBB Rating
Number of BBB Positive Reviews
Number of BBB Neutral Reviews
Number of BBB Negative Reviews
Date Collected

Consumer Experience - 7.4 / 10

Live Well Financial offers the bare minimum on their website: an online application and a free reverse mortgage guide for interested borrowers. Though they do have a blog with helpful articles, they don't offer the same level of resources as other, comparable lenders, who tend to provide multiple calculators and other tools.

Contact & Additional Info

Homepage URL
Company Phone
(800) 577-5821
Headquarters Address
1011 Boulder Spring Dr #420, Richmond, VA, 23225
Mailing Address
1011 Boulder Spring Dr #420, Richmond, VA, 23225
Year Founded

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Customer Comments & Reviews

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Cathy P
East Hampton, New York
Live Well has been taking money from my principal(which you much request so it will be added to load balance) the only money we took was offered to us it was $29,000. I started paying down some of the borrowed principle a total of over $10,000. Two months ago they added $35,000 to my principal money I never received bringing my principal balance to 380,000 the original amount was for $260,000. The didn't even give me credit for the money we were trying to pay off. Something is VERY WRONG with Live Well. They added a total of over $100,000. to our principal that we have to pay back - but NEVER received this money for any reason.

Basilio R
Jersey City, New Jersey
My loan officer-Mr. Tom Calder and his assistant-Ms. Amy Golomb were simply amazing. I received a super deal and the process went very smoothly and very fast. If you are looking for a reverse mortgage, I very highly recommend that you call Tom. I promise that you will not be disappointed. He is a class act- a straight shooter and a stand -up guy. I called 50 companies and Mr. Calder along with Amy were awesome and was able to structure a super deal for me. I was not paid in any way, shape, or form for this review. I sincerely give you my word. Basilio Ravipinto.

Paulie R
Daphne, Alabama
Paulie Rayford 268 Siena Vista Street Mobile, Alabama 36607 251-725-6863

Top Rated
Our Partner
10 / 10
  • Our # 1 Choice, BBB Accredited, #1 Reverse Mortgage Lender in the nation
  • Meet with a Licensed Professional to discuss your personal needs, depending on your location.
  • Customer service agents readily available 24/7 to answer your questions
  • Approved Member of US Department of Housing and Urban Development
  • 96% Customer Satisfaction Rating
  • Eligibility: Age 62+, $100K+ home value with 50%+ equity
  • Free Information Kit on Pros & Cons