Home Point Financial Reverse Mortgage Review

Rating: 7.9 / 10 (Very good)
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Home Point Financial is a reverse mortgage lender licensed in 49 states. The company can provide detailed information about the various offerings in a given area. They can also help clients obtain standard mortgages and mortgage refinancing. Home Point Financial does in-house servicing for their work with third-party originators, who offer retail, wholesale and non-delegated lending options.

How is Home Point Financial rated?


Lender Details
Consumer Experience

Overall Rating: 7.9 / 10 (Very good)

Home Point Financial provides reverse mortgages across 49 states in the U.S., as well as a variety of other types of loans. This can be an advantage for homeowners that aren't fully committed to a reverse mortgage and would like to explore other options. However, they are best served by contacting the company directly, as there is surprisingly little specific information on their website, both about reverse mortgages and the other debt instruments they offer.

Lender Details

Lender Type
2016 HECM Loan Value
Nationwide Mortgage Licensing System ID
Nationwide Mortgage Regulatory Actions

Lender Details - 7.9 / 10

Home Point Financial offers a variety of options for mortgage refinance. These include both conventional loans and loans backed by the FHA, HARP, and VA, as well as jumbo and high balance options, and reverse mortgages. They provide these loans by working with third-party originators, which can be a concern for homeowners worried that their loans may be sold from one institution to another.

Home Point Financial Loans

Loan Types
HECM Traditional
HECM for Purchase
HECM Refinance
Maximum Loan Size

Loans - 7.9 / 10

Home Point Financial offers a variety of different loans for mortgage refinance, from conventional ones to those backed by government institutions, and of course, reverse mortgages (though not jumbo ones). They operate in 49 states, but obtaining specific information regarding reverse mortgages can be difficult via their website, and homeowners are better off contacting the company via phone, email, or their online contact form.

Home Point Financial Consumer Experience

Total Consumer Financial Protection Bureau Complaints
Site Features & Mobile App
Online Application
Online Quote
BBB Rating
Date Collected

Consumer Experience - 7.8 / 10

Conscious that reverse mortgage terms and requirements vary by state, Home Point Financial provides the corresponding state-specific information on their website. They also offer an online application and quote, so that homeowners can discover what their rates would be quickly. However, it does take a certain amount of digging through their website in order to obtain this information, which may make it difficult for senior citizens with little internet experience. Additionally, though they provide a variety of calculators, none are geared specifically towards reverse mortgages.

Contact & Additional Info

Homepage URL
Company Phone
(888) 616-6866
Headquarters Address
1194 Oak Valley Drive Suite 80, Ann Arbor, MI, 48108
Mailing Address
1194 Oak Valley Drive, Suite 80, Ann Arbor, MI, 48108
Year Founded

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Customer Comments & Reviews

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Pearl E
Chicago, Illinois
The worst mortgage company I ever had. It took over 2 months and 10 calls to get a payoff amount letter. After I paid off my mortgage 5 month, they still submitted to credit bureau that my account was relinquished. Even through they apologized to me, the damage was done. This negative credit stays for at least 45 days. Stay away from this company if you could.

lauren p
testing. testing. testing

Top Rated
Our Partner
10 / 10
  • Our # 1 Choice, BBB Accredited, #1 Reverse Mortgage Lender in the nation
  • Meet with a Licensed Professional to discuss your personal needs, depending on your location.
  • Customer service agents readily available 24/7 to answer your questions
  • Approved Member of US Department of Housing and Urban Development
  • 96% Customer Satisfaction Rating
  • Eligibility: Age 62+, $100K+ home value with 50%+ equity
  • Free Information Kit on Pros & Cons