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Home Point Financial Reverse Mortgage Review
ConsumersAdvocate.org
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Home Point Financial is a reverse mortgage lender licensed in 49 states. The company can provide detailed information about the various offerings in a given area. They can also help clients obtain standard mortgages and mortgage refinancing. Home Point Financial does in-house servicing for their work with third-party originators, who offer retail, wholesale and non-delegated lending options.
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Customer Comments & Reviews
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Home Point Financial is the worst mortgage corp we have ever dealt with. If you have a choice choose another company. They only apply payments during the week during limited hours - even on-line and over the phone so if your due date is over the weekend it will be late and they will charge you if you don't pay by midday on Friday. They also don't tell you that on your statements. They have tons of tricks and fine print to make it difficult to pay on time and easy for them to fine you a late fee. I have nearly perfect credit. I make on-time payments in full as a rule. I have never run into a company so corrupt and deceitful. Sadly they purchased our mortgage so we are stuck with them. We... Read More
WORST COMPANY EVER. Fraudulent practices. Customer service is non existent. They are a predatory company. We did NOT choose them, our loan was sold TO THEM. We have NEVER had a late payment in 34 years of mortgages on all of our homes. Their poor management of loan documents and NO WRITTEN NOTICE to us resulted in the addition of an escrow account for Homeowners insurance that we pay directly to State Farm. They increased our loan payment in the amount of $500. Even after State Farm provided proof of insurance, they refuse to remove the escrow account. Next step is reporting them to the Federal Govt for their fraudulent practices. DO NOT GET A LOAN FROM THIS COMPANY!!!!
Worst Worst mortgage company; inaccurate credit report for 5 months in a row due to their own miss posting dates. after 6 months battle and communication back and forth; finally they fixed my accounts but they didn't fix my credit report. The damage is huge to my credit score since I had excellence score close to 800. No they don't respond or correct my credit report. I have all back up documentations. If I don't receive any feed back from them within one week I will take legal action. This is unacceptable.....................
The worst mortgage company I ever had. It took over 2 months and 10 calls to get a payoff amount letter. After I paid off my mortgage 5 month, they still submitted to credit bureau that my account was relinquished. Even through they apologized to me, the damage was done. This negative credit stays for at least 45 days. Stay away from this company if you could.