Good Day Reverse Mortgage Review


Rating: 8.6 / 10 (Excellent)
18 Customer Comments & Reviews - see all comments
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Good Day Reverse is mortgage company that operates in Arizona, California, Colorado, Florida, Oregon, and Washington. Established in 2016, Good Day Reverse requires HUD and FHA counseling prior to disbursement of their HECM and proprietary reverse mortgage options. Good Day aims to make the lending process as easy as possible, with quick quotations, online guides, and discounted origination fees.

How is Good Day Reverse rated?

Breakdown

8/10
Lender Details
9/10
Loans
9/10
Consumer Experience

Overall Rating: 8.6 / 10 (Excellent)

Despite being a newcomer to the reverse mortgage industry, Good Day Reverse is a company to watch out for, in a good way. They promote themselves as customer-centered, with all originations and processing done in-house, in order to streamline their mortgages. They also provide more discounts than most reverse mortgage lenders, making it possible for borrowers to pay nothing for origination, servicing and processing. However, the relative youth of the company does mean that there is not much history to judge them by.

Lender Details

Lender Type
Broker
2016 HECM Loan Value
$540,936
Nationwide Mortgage Licensing System ID
1500380
Nationwide Mortgage Regulatory Actions
0

Lender Details - 8 / 10

Though Good Day Reverse only offers reverse mortgages in Arizona, California, Colorado, Florida, Oregon, and Washington, they can be a great option for residents of these states, as they do all their processing and originations in-house. This reduces the amount of interference in the mortgage process. Their dedicated loan advisors are advertised as available whenever needed, even at night or on the weekends.

Good Day Reverse Loans

Loan Types
HECM Traditional
HECM for Purchase
HECM Refinance
Proprietary Reverse Mortgage
Payout Options
Lump Sum Payment
Monthly Payments
Line of Credit
Fixed Rates Starting At
4.18%
Variable Rates Starting At
3.75%
Origination Fee
$0
Closing Fee
$0

Loans - 8.8 / 10

Good Day Reverse offers government-backed traditional HECMs, HECMs for Purchase, and Refinance HECMs, as well as Proprietary Reverse Mortgages for homes whose value exceeds FHA guidelines. These can be paid out in lump sums, monthly payments, or lines of credit, according to the borrower's needs. The companies advertised rates are highly competitive compared to other lenders. Their out-of-pocket appraisal fee is $0, which means borrowers do not have to pay for the appraisal themselves by check or credit card.

Good Day Reverse Consumer Experience

Site Features & Mobile App
Online Quote
BBB Rating
A-
Number of BBB Positive Reviews
2
Number of BBB Neutral Reviews
0
Number of BBB Negative Reviews
0
Date Collected
2017-08-17

Consumer Experience - 8.8 / 10

Good Day Mortgage has very little reviews or online consumer presence compared with other reverse mortgage providers. This is probably due to the fact that they're a very new company. However, the few that are available uniformly praise the company for their outstanding customer service. They do provide an online quote, as well as some tools and educational resources on their website, albeit less than other comparable companies.

Contact & Additional Info

Homepage URL
Company Phone
(877) 676-6542
Headquarters Address
12655 W Jefferson Blvd, 4th Floor, Los Angeles, CA, 90066
Mailing Address
12655 W Jefferson Blvd, 4th Floor, Los Angeles, CA, 90066
Year Founded
2016

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18 Customer Comments & Reviews

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Wendell B
San Jose, California
4/27/2018
Having worked in an unrelated part of mortgage banking, I was quite familiar with the need to "shop around" before actually doing business. I choose Good Day Reverse because they offered the most beneficial terms to me. Again, having been in the mortgage business, I was particularly impressed by Good Day's Janette Heyl. She was the consummate professional, guiding me through every step of a very paperwork heavy process. If your contemplating a reverse mortgage, you owe it to yourself to consider what this company has to offer.


N
Neil K
Los Angeles, California
4/25/2018
I would award more stars if allowed. Jeanette Heyl at Good Day is the consummate professional and I highly recommend that anyone looking at a reverse mortgages consult with her. You will be treated to a thorough and easily understood loan analysis. There is no pressure or hype, just the facts and figures. She made it a GOOD DAY for us. N.Knott, Monte Sereno,Ca.


Dave D
Los Angeles, California
3/27/2018
I am very pleased with Good Day Reverse Mortgage. Janette was very helpful and easy to work with making sure I understood everything about my reverse mortgage.


Michael V
Roseville, California
2/23/2018
My wife and I enjoyed working with Janette Heyl. She was excellent! Not pushy or sale zy like other RM companies we spoke with. She was down to earth and easy to work with. We received clear pros and cons of doing this mortgage and she made sure we had the best rates available. The other companies were not even close. When the other companies called me during our process, I would tell them a little about our contract and they would say oh well great! We can't touch it. Best Wishes!


Jerry D
Fresno, California
1/30/2018
I am so pleased with the help I got from Good Day in securing a reverse mortgage. They were honest and walked me through the entire process explaining things clearly as we went along. They responded to my questions quickly and made me feel at ease from start to finish. I highly recommend them to anyone thinking about a reverse mortgage. You won't regret using them.


G
Gerry
Marysville, California
1/19/2018
We were fortunate to have located Janette at Good Day Reverse Mortgage. Not only is she very knowledgeable with regard to this type of loan but she is extremely graceful, patient and a real people person. We fully recommend Janette to anyone looking for help with their reverse mortgage.


Mariana A
Rancho Cordova, California
12/18/2017
I had such a pleasant experience dealing with Janette Heyl @ Good Day Reverse Morgage for my refinancing. She was a pleasure each time she called. I felt she really cared about my situation which was a unique one. She was always there when I had questions & knew all the answers. I am so glad I found her quite by accident, but it was the best thing that ever happened to me at this time in my life.


Joyce S
Lawndale, California
11/27/2017
I have had the privilege of working with Janette Heyl on 2 different occasions. First, when I originally obtained a reverse mortgage on my home, and then again when I refinanced that loan. I can not possibly say enough about the prompt, thorough, competent service I received from Janette. I found her to be knowledgeable, patient, and thorough when answering my questions and dealing with ALL my concerns.


P
Paul P
San Diego, California
11/4/2017
A line of credit reverse mortgage with low closing costs was something we had decided would give us a desirable level of security. Although we also wanted to deal face to face with a provider we found closing costs offered locally to be on the high side. We ended up choosing Good Day, located in another city, because they had substantially lower closing costs. And to our pleasant surprise doing business over the phone and by email with agent Janette Heyl was smooth and efficient. We have recently closed and thank her and the rest of Good Day staff for the excellent service.


N
Nathaniel H
Los Angeles, California
10/24/2017
Janette Heyl from Good Day Reverse is one of the best and most ethical business professionals with whom I've ever worked. I come from the financial field and she is: 1) Extremely patient, kind and proficient. 2) Her knowledge of the reverse mortgage field is exceptional. 3) She has the patience of Job & is extremely easy with. 4) She's ethical & honest. 5) Unlike many in the reverse mortgage industry, she recommends consumer focused choices that don't have what in the mortgage business are called, "Junk Fees." 6) She works harder than anyone.



Top Rated
Our Partner
8.6 / 10
  • Reverse Mortgages Made Simple
  • New Reverse Mortgage Programs That Offer MORE For Less
  • Exclusive Discounts on Reverse Mortgage Origination Fees
  • 100% Satisfaction Rate – ConsumersAdvocate.org
  • No Out-of-Pocket Appraisal Fee on HECM Reverse Mortgage
  • Member of National Reverse Mortgage Lenders Association
  • Innovative Company That ONLY Offers Reverse Mortgages