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NCR Aloha POS Review


ConsumersAdvocate.org Rating: 4.3 / 5 (Excellent)
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NCR is a global provider of tech-based services designed to help businesses make faster and more convenient day to day transactions. It offers both software and hardware Point of Sales (POS) solutions. The company specializes in delivering services to help businesses build a more efficient system for conducting day to day transactions.



Features

 

Inventory Management

NCR Inventory and Labor

  • Internet-based office tools that manage operations in real time
  • Inventory and recipe management
  • Purchasing
  • Labor management
  • Reporting

 

Mobile Point of Sales – NCR Counterpoint

Inventory visibility

  • Locate items through item description, barcode scans
  • Item details (price, description, category)
  • Check quantities on hand, or order and transit
  • Check suitable alternatives for unavailable items

Physical count

  • Complete inventory control system
  • Enter count manually or scan each item

Adjustments

  • Adjust inventory for breakage, theft, receiving errors
  • Use mobile device for scanning items

Receivings

  • Receive merchandise you stock

 

Customer Management

  • Connect with customers regardless of location
  • Create customer records
  • Loyalty programs

 

Payment Options (Point of Sale Features)

Mobile payments

Online ordering

Barcode scanning

Credit/ debit card transactions

Loyalty programs

 

Industries

Cinema

Event based venues and stadiums

Department, Specialty store

Food, Mass merchandise

Restaurant

Petroleum, Convenience store

Small business

 

Equipment

POS Terminals

POS Printers

Scanners

Retail Peripherals

  • Cash drawers
  • Displays
  • Dynakey
  • Keyboard

Mobile point of sale

 

Bottom Line

NCR Aloha is a great choice for businesses searching for a solid POS service. It offers businesses a variety of hardware and payment options that are designed not only to meet how you handle payments but also gives support for backend tasks. NCR Aloha is a perfect fit for restaurants and food services, a must look option for POS services.


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Customer Comments & Reviews

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Richard D
8/25/2021
We bought Aloha almost 3 years ago. The actual software is decent, as long as you don't expect too much. There is no inventory module which really sucks. However, the customer service we have experienced from NCR is REALLY horrific. How about waiting 2 weeks for a keyboard replacement and missing payroll? Yes, a keyboard. I could have just gone and bought one, but it's their system so I'm not allowed. Then there is the server that goes down and 6 days later still no replacement. We cannot batch credit cards, so our money has been tied up. We still have no idea when it will arrive, despite assurances that it's "on the way". We are DONE with NCR and say Aloha to Aloha. My advice is to avoid... Read More


Vinny J
7/10/2018
The Support line has gone from bad to worse. Today my credit card system went down and there was a busy signal. Usually i have to wait an hour but now they don't bother to help you with there so called 24 hour service. When running a restaurant you have to have a reliable credit card processing system and when it goes down it is the worst thing ever. Don't buy into this system, its a joke and there representatives follow scripts that drag you along for hours more confused then ever. Most of the time i figure out how to fix my issues before the guy on the other line. Usually a waste of time to call support and that is what you need most.



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