Micros POS Review

Micros from Oracle offer an extensive list of POS solutions for almost every type of business. The company provides a wide range of POS software and equipment along with cloud-based and on-premise setup. Micros acquisition by Oracle enables clients to take advantage of Oracle’s current business applications for a more comprehensive solution.

Features

Food and Beverage

Micros RES (Restaurant Enterprise Solution)

• Cash management
• Table management
• Scheduled price management
• Scheduled (de-)activation of articles
• Freely configurable automatic discounts
• Connection to liquid drink dispensers
• Free definition of article groups / report groups
• Simple configuration of articles (SLU groups)
• Freely configurable tracking down to article level for highly detailed controlling
• Create menus including automatic information display of ingredients
• Waste module
• Conversational Ordering Module (COM)
• Smart keys for clearly laid out displays
• Integrated system control for cancellations
• Comprehensive reporting (more than 150 default reports)
• Hand-held support with full POS functionality
• Control of digital menu boards

Optional functionalities:

• Control of kitchen display systems (KDS) to optimize order and food preparation processes
• Time and attendance
• Alert Manager to alert employees to events in the restaurant

Integration

• Open integration
• Microsoft® Windows® 2008 or Windows® 7 Professional compatible
• Easy integration with OPOS-compliant peripheral hardware including printers, cash drawers and pole displays
• Flexible, easy to integrate
• Maintenance-free, relational database for Sybase®, a leading provider of embedded database solutions for high-volume, transaction-oriented environments

Inventory Management

• Purchasing, receiving and stock functionality
• Web-based software for managing inventory
• In-store and company-wide
• Detailed inventory reports

Employee Management

• Complete payroll pre-processing
• Staff scheduling
• Intelligent scheduling
• Holiday, sick pay and other earnings
• Human resource management
• Forecasting

Customer Management

• Gift card
• Table reservations
• Micros engagement feature

Payment Options (Point of Sale Features)

Mobile payments

Online ordering

Barcode scanning

Credit/ debit card transactions

Loyalty programs

Print receipts

Equipment

PC workstation

Mobile Micros (tablet, handheld)

Barcode scanner

Printers

Industries

Hotels and resorts

Food and beverage

Retail services

Casino

Cruise

Government

Stadium and arenas

Theme parks

Bottom Line

Micros from Oracle is an excellent POS service for businesses searching for a more comprehensive point-of-sale solution. It offers a wide range of payment options that helps businesses accept payments through a range of payment gateways. It does not only offer your customers convenient ways of making payments but also help build better customer relations by enhancing the services you offer. It also comes with employee and inventory management features to assist you in back-office operations. Micros is a solid product that comes highly recommended for POS hunters.