Compare Healthy Paws vs. Petplan Pet Insurance

What’s the difference between Healthy Paws Pet Insurance and Petplan Pet Insurance? See how our editors compare the two companies below.
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Healthy Paws Pet Insurance
9.8 / 10 - Exellent
#1 in Pet Insurance
Our Partner
Petplan Pet Insurance
8.9 / 10 - Exellent
#2 in Pet Insurance
Our Partner
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Key Facts
  • Consistently #1 in customer satisfaction, A+ BBB
  • Chosen by almost 90% of Consumers Advocate visitors
  • Comprehensive illness and accident coverage
  • Unlimited lifetime benefits + no claim caps!
  • Annual deductible (recommended)
  • Free mobile app & no claims forms
  • Comprehensive Coverage (includes vet exam fee!)
  • Flexible annual reimbursement up to UNLIMITED
  • Choose Annual Deductible from $100-$1,000
  • 24/7 Customer Service – top rated, always available
  • Use any veterinarian in the US or Canada
  • Fast, paperless claim reimbursement via Petplan App
ConsumersAdvocate.org Ratings
9.8 / 10 - Exellent
9/10
Coverage
10/10
Benefit Limits
10/10
Deductibles
10/10
Reimbursement Models
10/10
Claims and Service
10/10
Costs
10/10
Reviews
8.9 / 10 - Exellent
10/10
Coverage
10/10
Benefit Limits
10/10
Deductibles
10/10
Reimbursement Models
9/10
Claims and Service
6/10
Costs
8/10
Reviews
Customer Reviews
 (361)
9.6 / 10 - Exellent
94%
5 stars
1%
4 stars
1%
3 stars
1%
2 stars
2%
1 stars
 (91)
5.4 / 10 - Average
41%
5 stars
2%
4 stars
3%
3 stars
12%
2 stars
43%
1 stars
Final Verdict

Healthy Paws Pet Insurance has a higher overall rating than Petplan Pet Insurance. Healthy Paws scores better than Petplan across: Claims and Service, Costs, and Reviews. However, Petplan scores better on Coverage. Both companies score similarly on Benefit Limits, Deductibles, and Reimbursement Models.

Latest Reviews

D
debbie
12/9/2016
I am SO thankful that I got Healthy Paws Pet Insurance when we got our dog. My dog has gotten sick a few times (nothing major), but it was nice to have the tests and medicine covered. Recently, my dog was attacked while out on his morning walk. It was a major wound that needed 2 surgeries. The total of all my animal hospital bills quickly added up to $5,000 and boy am I SO GLAD that I have Healthy Paws. They covered $4,200 of the bills!!! Imagine your pet being innocently attacked and needing medical attention. Think about what a relief it would be to: 1. be able to get the medical attention your pet needs and 2. have most of the bill covered by insurance Keep in mind that if an accident is the fault of another persons animal, the other party is not legally obligated to pay the bill. Healthy Paws is 100% worth getting. SIGN UP TODAY!

T
Teresa McGee
Hampstead, North Carolina
12/6/2016
We've been a "Healthy Paws" customer for about three years. We have four dogs insured. There have been several occasions we've had to file claims for our dogs and we've always been taken care of promptly. We've never disagreed with Healthy Paws reimbursement of any of our claims. The latest claim has totaled close to $6,000 . Our reimbursement for these claims were all handled within a couple of days and reimbursed to policy agreements of close to $5,000 in checks back to us. One of our smallest dogs was seem by our primary care vet with recommendations for further diagnostic tests, including ultrasound. He was admitted to our local emergency hospital, discharged and transferred on to NC State for further 24/7 care. The total hospitalization was 6 days. Our "Boogie" has pancreatitis along with some other underlying issues that we're still working on. We highly recommend Heathy Paws to all of our friends and family. For people that are close enough to their pets that they're part of the family.....believe me when I say, if your beloved "furbaby" gets really sick, it will break your heart if you don't have the financial means to provide required medical attention. It's at times like this we are so thankful that Healthy Paws was there for us. Before we chose Healthy Paws, I extensively researched several health insurance plans. Healthy Paws provided the most benefits for our "four legged hairy children", with the lowest cost for the benefits we have. If you don't currently have pet health insurance, I highly recommend Healthy Paws. Thank you Healthy Paws for being there for us- even checking up on our pet.

S
Sharon Artinger
Allentown, Pennsylvania
12/2/2016
We are currently experiencing every pet parent's worst nightmare- learning that our dog has cancer. We obtained Petplan insurance for our soon-to-be seven-year-old Doberman, Scarlet, along with two of our other dogs when they were very young. I can't say enough about the entire Petplan Insurance organization. They have responded promptly, efficiently, and with extreme compassion from the second that we had to rush Scarlet to our vet 3 weeks ago, to her being transferred to an Emergency Specialty Clinic, and to now receiving weekly chemotherapy treatments. She also receives Physical Therapy two times weekly to help regain the use of her back legs, which she lost partial use of. Each and every claim that we submitted was handled with a sense of urgency. Several pre-authorization requests were also submitted and handled very promptly and also with a sense of urgency and concern for the care of our beloved pet. Not only did I receive follow-up email responses from Petplan but I also received very empathetic phone call responses to accompany their emails, as well. I can't say enough about representatives -Chris Rugal, Bianca D'Amato, Dan Mason, David Nelson, and claims adjuster Sarah Baker. They have truly gone above and beyond, and are assets to their profession. They are genuinely compassionate to our situation and their interaction is helpful in making a very emotional experience less painful. I would encourage anyone who owns a pet to consider Petplan Insurance. One never knows what life has in-store for us. You wouldn't go without insurance for yourself or your children -why would you go without insurance for your pet? They are beloved and treasured family members. Petplan Insurance is by far the best pet insurance company out there. And believe me, I know -I have researched all of the other pet insurance companies, and in comparison, Petplan is by far superior, from their service to the various plans offered . Scarlet is fighting and we have such Peace of Mind and are extremely grateful knowing that we could give her every opportunity that is offered to her with the help of Petplan.

S
Sharon Artinger
Allentown, Pennsylvania
12/2/2016
We are currently experiencing every pet parent's worst nightmare- learning that our dog has cancer. We obtained Petplan insurance for our soon-to-be seven-year-old Doberman, Scarlet, along with two of our other dogs when they were very young. I can't say enough about the entire Petplan Insurance organization. They have responded promptly, efficiently, and with extreme compassion from the second that we had to rush Scarlet to our vet 3 weeks ago, to her being transferred to an Emergency Specialty Clinic, and to now receiving weekly chemotherapy treatments. She also receives Physical Therapy two times weekly to help regain the use of her back legs, which she lost partial use of. Each and every claim that we submitted was handled with a sense of urgency. Several pre-authorization requests were also submitted and handled very promptly and also with a sense of urgency and concern for the care of our beloved pet. Not only did I receive follow-up email responses from Petplan but I also received very empathetic phone call responses to accompany their emails, as well. I can't say enough about representatives -Chris Rugal, Bianca D'Amato, Dan Mason, David Nelson, and claims adjuster Sarah Baker. They have truly gone above and beyond, and are assets to their profession. They are genuinely compassionate to our situation and their interaction is helpful in making a very emotional experience less painful. I would encourage anyone who owns a pet to consider Petplan Insurance. One never knows what life has in-store for us. You wouldn't go without insurance for yourself or your children -why would you go without insurance for your pet? They are beloved and treasured family members. Petplan Insurance is by far the best pet insurance company out there. And believe me, I know -I have researched all of the other pet insurance companies, and in comparison, Petplan is by far superior, from their service to the various plans offered . Scarlet is fighting and we have such Peace of Mind and are extremely grateful knowing that we could give her every opportunity that is offered to her with the help of Petplan.

D
David K
Durham, North Carolina
3/23/2015
fast friendly. had no issues with getting doctor paid by PetPlan for several claims. one was about $4000. I only had to pay $200.

N
Natasha E
Pasadena, California
3/14/2015
I've had PetPlan for years, I think around 8 years now and I cannot be happier with their coverage, speed of processing claims and the amounts that they cover and reimburse. They do not split hairs, and I never had a question or a doubt that they were not being fair in their reimbursements. I've had three cats covered through them, out of which one had to be put down due to acute renal failure and it cost in the ER hospital fees in thousands of $ (LA, CA). They paid me back everything, minus the deductible and up to 80% for the ER/specialty care. Then I adopted my second cat, who is still rather young, but he just had a second bout of pancreatitis in his short 5 years of live. He barely survived and the bill again was in thousands of $$$ for having to rush him in between an ER and ER Specialty hospital. PetPlan again covered a fair deal and sent me a check within 10 days. No questions asked. Fair coverage, happy customer and my cat pulled through, thankfully to this great insurance and even more so to the staff of the two hospitals that took a good care of him. Thank you PetPlan!

C
CJ M
Downers Grove, Illinois
2/7/2015
Regarding the online quoting system + let me include multiple pets on same quote - can't figure out how to pay an annual amount rather than monthly - they add $25 to the first payment for account set up =deal breaker

L
Lori S
Austin, Texas
1/17/2015
I've not actually had my pets covered under this insurer, but they are among the ones I obtained quotes from while shopping around. I have 2 cats; a 4 yr old male & a 12 yr old female. The female is actually in better health than the male, with his frequent UTIs, however because she is over 8 yrs old the best plan they will give me is a $500 deductible & 70% reimbursement, with various limitations. And at the same rate as the comprehensive plan for my male, which has a $100 deductible & reimburses at 90%.