Compare Healthy Paws vs. Petplan Pet Insurance

What’s the difference between Healthy Paws Pet Insurance and Petplan Pet Insurance? See how our editors compare the two companies below.
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Healthy Paws Pet Insurance
9.8 / 10 - Exellent
#1 in Pet Insurance
Our Partner
Petplan Pet Insurance
8.9 / 10 - Exellent
#2 in Pet Insurance
Our Partner
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Key Facts
  • Consistently #1 in customer satisfaction, A+ BBB
  • Chosen by almost 90% of Consumers Advocate visitors
  • Comprehensive illness and accident coverage
  • Unlimited lifetime benefits + no claim caps!
  • Annual deductible (recommended)
  • Free mobile app & no claims forms
  • Comprehensive Coverage (includes vet exam fee!)
  • Flexible annual reimbursement up to Unlimited
  • Choose Annual Deductible from $100-$1,000
  • 24/7 Customer Service – top rated, always available
  • Use any veterinarian in the US or Canada
  • Fast, paperless claim reimbursement via Petplan App
  • 10% Online Discount & Free Barkbox Offer
ConsumersAdvocate.org Ratings
9.8 / 10 - Exellent
9/10
Coverage
10/10
Benefit Limits
10/10
Deductibles
10/10
Reimbursement Models
10/10
Claims and Service
10/10
Costs
10/10
Reviews
8.9 / 10 - Exellent
10/10
Coverage
10/10
Benefit Limits
10/10
Deductibles
10/10
Reimbursement Models
9/10
Claims and Service
6/10
Costs
8/10
Reviews
Customer Reviews
 (435)
9.4 / 10 - Exellent
93%
5 stars
1%
4 stars
1%
3 stars
1%
2 stars
3%
1 stars
 (123)
6.0 / 10 - Average
49%
5 stars
2%
4 stars
3%
3 stars
11%
2 stars
34%
1 stars
Final Verdict

Healthy Paws Pet Insurance has a higher overall rating than Petplan Pet Insurance. Healthy Paws scores better than Petplan across: Claims and Service, Costs, and Reviews. However, Petplan scores better on Coverage. Both companies score similarly on Benefit Limits, Deductibles, and Reimbursement Models.

Latest Reviews

S
Stephanie
,
1/21/2017
My husband and I have been nothing but impressed with PetPlan and the security it offers for us and our two dogs. Every claim we have filed that is eligible has been paid within 3 weeks of submitting. In addition, every employee we have emailed or spoken with over the phone has seemed genuinely interested in our dogs' well being. Despite the plan rates going up this year, we will continue with Pet Plan because we know that we can rely on them.

R
Rachel
Englewood, Colorado
1/20/2017
I'm am very grateful to have Healthy Paws Pet Insurance. It was a hard enough to decide to put my dog through major leg surgery and it was a huge relief that money didn't have to be a factor in the decision. I researched many pet insurance companies when deciding which one was right for me and I partly decided on Healthy Paws because of the great reviews on customer service. And those reviews weren't wrong! I am so impressed with the ease of submitting a claim (their app is fantastic), the fast response time and a few days after the claim was completed I received a personal email just checking on my dog to make sure she was doing ok. I really do recommend them to all of my friends.

Alicia Leesha
Clifton Park, New York
1/19/2017
we have had petplan for years. We have always been treated with respect and our vet bills get paid. If it werent for petplan we wouldn't be able to keep one of our dogs who has been very ill. I would guess over the years they have put over 35K into our labrador with degenerative disk disease, hip dysplasia, teeth problems( root canals/extractions) and autoimmune issues.

J
Jason
Katonah, New York
1/19/2017
Great experience from start to finish. Honest and open about the entire process. As advertised! No funny business.

D
David K
Durham, North Carolina
3/23/2015
fast friendly. had no issues with getting doctor paid by PetPlan for several claims. one was about $4000. I only had to pay $200.

N
Natasha E
Pasadena, California
3/14/2015
I've had PetPlan for years, I think around 8 years now and I cannot be happier with their coverage, speed of processing claims and the amounts that they cover and reimburse. They do not split hairs, and I never had a question or a doubt that they were not being fair in their reimbursements. I've had three cats covered through them, out of which one had to be put down due to acute renal failure and it cost in the ER hospital fees in thousands of $ (LA, CA). They paid me back everything, minus the deductible and up to 80% for the ER/specialty care. Then I adopted my second cat, who is still rather young, but he just had a second bout of pancreatitis in his short 5 years of live. He barely survived and the bill again was in thousands of $$$ for having to rush him in between an ER and ER Specialty hospital. PetPlan again covered a fair deal and sent me a check within 10 days. No questions asked. Fair coverage, happy customer and my cat pulled through, thankfully to this great insurance and even more so to the staff of the two hospitals that took a good care of him. Thank you PetPlan!

C
CJ M
Downers Grove, Illinois
2/7/2015
Regarding the online quoting system + let me include multiple pets on same quote - can't figure out how to pay an annual amount rather than monthly - they add $25 to the first payment for account set up =deal breaker

L
Lori S
Austin, Texas
1/17/2015
I've not actually had my pets covered under this insurer, but they are among the ones I obtained quotes from while shopping around. I have 2 cats; a 4 yr old male & a 12 yr old female. The female is actually in better health than the male, with his frequent UTIs, however because she is over 8 yrs old the best plan they will give me is a $500 deductible & 70% reimbursement, with various limitations. And at the same rate as the comprehensive plan for my male, which has a $100 deductible & reimburses at 90%.