Compare Healthy Paws vs. Petplan Pet Insurance

What’s the difference between Healthy Paws Pet Insurance and Petplan Pet Insurance? See how our editors compare the two companies below.
Disclosure: We receive advertising revenue from some partners. Learn more.
Select 2 pet insurance companies to compare
vs
Healthy Paws Pet Insurance
9.8 / 10 - Excellent
#1 in Pet Insurance
Our Partner
Petplan Pet Insurance
8.9 / 10 - Excellent
#2 in Pet Insurance
Our Partner
vs
Key Facts
  • Consistently #1 in customer satisfaction, A+ BBB
  • Chosen by almost 90% of Consumers Advocate visitors
  • Comprehensive illness and accident coverage
  • Unlimited lifetime benefits + no claim caps!
  • Annual deductible (recommended)
  • Free mobile app & no claims forms
  • Comprehensive Coverage (includes vet exam fee!)
  • Flexible annual reimbursement up to Unlimited
  • Choose Annual Deductible from $100-$1,000
  • 24/7 Customer Service – top rated, always available
  • Use any veterinarian in the US or Canada
  • Fast, paperless claim reimbursement via Petplan App
  • 10% Online Discount & Free Barkbox Offer
ConsumersAdvocate.org Ratings
9.8 / 10 - Excellent
9/10
Coverage
10/10
Benefit Limits
10/10
Deductibles
10/10
Reimbursement Models
10/10
Claims and Service
10/10
Costs
10/10
Reviews
8.9 / 10 - Excellent
10/10
Coverage
10/10
Benefit Limits
10/10
Deductibles
10/10
Reimbursement Models
9/10
Claims and Service
6/10
Costs
8/10
Reviews
Customer Reviews
 (622)
9.6 / 10 - Excellent
95%
5 stars
1%
4 stars
1%
3 stars
1%
2 stars
3%
1 stars
 (181)
6.2 / 10 - Very good
51%
5 stars
3%
4 stars
3%
3 stars
10%
2 stars
33%
1 stars
Final Verdict

Healthy Paws Pet Insurance has a higher overall rating than Petplan Pet Insurance. Healthy Paws scores better than Petplan across: Claims and Service, Costs, and Reviews. However, Petplan scores better on Coverage. Both companies score similarly on Benefit Limits, Deductibles, and Reimbursement Models.

Latest Reviews

Rosemary F
Redmond, Washington
Healthy Paws Pet Insurance review
3/28/2017
In our dog's short 8 years to date, she has had 3 leg surgeries, skin infections, urinary tract infections, an Addison's crisis where she was in a specialized hospital for a week to save her life, and now on medication for life. And yet, she is a very strong, sweet dog. Having her insured with Healthy Paws has saved her life and our financial ability to give her the care she needs and deserves. We have an annual deductible and pay for the office visits and regular shots; Healthy Paws pays 80% of the rest - all the tests, x-rays, surgeries, medications, etc. No questions asked. I just send copies of the vet's bills and we get a check back quickly (even before the VISA bill arrived!). We'll never have an uninsured pet again.

Jill F
, California
Healthy Paws Pet Insurance review
3/28/2017
When we rescued our love-pug Lucy, we NEVER could have guessed what we had in store. Within the first 3 months, we had 4 different VERY expensive trips to the vet. She had consumed gum and chocolate. At an expense of more than $1000.00 a piece, it was financially very stressful. We decided to look into pet insurance and found Healthy Paws!!!! It feels like WE have been rescued!!!! Since joining, Lucy has had various other maladies including a recent bout that led to a long stay in the hospital. Because of Healthy Paws, we were able to save her life. We continue to be AMAZED by the customer service, quick reimbursement checks, and reasonable price. Because of Healthy Paws, Lucy continues to be a joy to our family! Thank you so much

Stacey W
Petplan Pet Insurance review
3/20/2017
The "happiness manager" (Emily B.) did a great job working through a somewhat complicated claim issue, with a favorable result for our claim (with several calls and always with a pleasant and welcoming manner -- a pleasure to work with her). To get such a favorable result means that the claims adjuster was also willing to work out the issue to our benefit. We had a different insurer for one of our cats, and the Pet Plan experience has been a welcome relief. We will recommend Pet Plan to other pet owners.

Keith Guse  
Official Response

Director of Content of Petplan Pet Insurance
Thank you, Stacey!
Veronica F
Saint Louis, Missouri
Petplan Pet Insurance review
3/20/2017
I cannot say enough positive remarks about Petplan. My dog Coco became suddenly ill and was in grave condition. She had acute pancreatitis/Gastroenteritis and was hospitalized in/out for a couple of weeks. While she was being treated for this condition it was discovered that she had Cancer. I was devastated as most pet parents would be. I almost lost Coco last weekend and my heart was broke. I had to submit claim after claim to Pet Plan and I thought for sure I would lose my insurance however; Pet Plan was incredible. They paid my claims without hesitation and never once denied any claims for me. I am thankful for Pet Plan and I have been asked numerous times at the hospitals and vets who I use for insurance. I am happy to report the best insurance company any pet owner could have. Thank you for all the support, kindness and keep the Fetch Magazine for I found an article that was so valuable to me during this difficult time. I am happy to report Coco is still with me thanks to all the great doctors and to Pet Plan who worked with me the entire time.

Keith Guse  
Official Response

Director of Content of Petplan Pet Insurance
So glad to hear about Coco! Thanks, Veronica!
D
David K
Durham, North Carolina
Petplan Pet Insurance review
3/23/2015
fast friendly. had no issues with getting doctor paid by PetPlan for several claims. one was about $4000. I only had to pay $200.

N
Natasha E
Pasadena, California
Petplan Pet Insurance review
3/14/2015
I've had PetPlan for years, I think around 8 years now and I cannot be happier with their coverage, speed of processing claims and the amounts that they cover and reimburse. They do not split hairs, and I never had a question or a doubt that they were not being fair in their reimbursements. I've had three cats covered through them, out of which one had to be put down due to acute renal failure and it cost in the ER hospital fees in thousands of $ (LA, CA). They paid me back everything, minus the deductible and up to 80% for the ER/specialty care. Then I adopted my second cat, who is still rather young, but he just had a second bout of pancreatitis in his short 5 years of live. He barely survived and the bill again was in thousands of $$$ for having to rush him in between an ER and ER Specialty hospital. PetPlan again covered a fair deal and sent me a check within 10 days. No questions asked. Fair coverage, happy customer and my cat pulled through, thankfully to this great insurance and even more so to the staff of the two hospitals that took a good care of him. Thank you PetPlan!

C
CJ M
Downers Grove, Illinois
Healthy Paws Pet Insurance review
2/7/2015
Regarding the online quoting system + let me include multiple pets on same quote - can't figure out how to pay an annual amount rather than monthly - they add $25 to the first payment for account set up =deal breaker

L
Lori S
Austin, Texas
Healthy Paws Pet Insurance review
1/17/2015
I've not actually had my pets covered under this insurer, but they are among the ones I obtained quotes from while shopping around. I have 2 cats; a 4 yr old male & a 12 yr old female. The female is actually in better health than the male, with his frequent UTIs, however because she is over 8 yrs old the best plan they will give me is a $500 deductible & 70% reimbursement, with various limitations. And at the same rate as the comprehensive plan for my male, which has a $100 deductible & reimburses at 90%.