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Morningstar Personal Finance Review


ConsumersAdvocate.org Rating: 3.5 / 5 (Very good)
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Morningstar is an investment and personal finance website, created by an investment management firm by the same name. Founded in 1984, Morningstar conducts independent research and provides investors with information about publicly listed companies, private capital markets, and global financial markets. Aside from the website, it provides investment management services through its affiliates. The company is based in Chicago, Illinois, and operates in 27 countries.
 
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How is Morningstar rated?

Breakdown

5.0/5
Ease of Use
4.0/5
Features
4.0/5
Data Protection
0.0/5
Cost

Overall Rating: 3.5 / 5 (Very good)

Aside from a website, Morningstar is an international portfolio and investment management firm that has been in business since 1984. This gives it the advantage of having an experienced staff of over 150 analysts conducting research on companies - especially on their financial data - and making recommendations based on those insights. They have an easy-to-understand rating system, giving gold, silver, or bronze medals to companies based on expected returns over 5-year cycles. The information they provide is truly comprehensive, with informational videos by their analysts and interactive tools, among many other features. Their mobile app gets high ratings as well and makes it easy to keep track of global markets as well as monitor your own portfolio. Morningstar is truly a top-notch online resource for personal finance topics.

Morningstar Services & Features

Ease of Use - 5 / 5

Morningstar isn't only a website, it's also a global investment management firm. While many investment websites use algorithms to give suggestions, Morningstar has the benefit of having financial analysts doing the research and using their experience to rate companies and make investment suggestions. The information they provide is truly comprehensive, covering a wide variety of investment vehicles as well as family finances, budgeting, retirement, and saving for college.
Investment Advice for Beginners
Yes
Investment Suggestions
Stocks
Mutual Funds
Index Funds
Other Investment Vehicles
REITs
Precious Metals
Cryptocurrency
Commodity Futures
Real Time Stock Ticker
Yes
Dividend Analysis
Yes
Retirement Planning
Yes
Other Services
Budgeting
Mortgages
Taxes
Savings

Advisors

Morningstar provides investment management services through its subsidiaries.

Morningstar Pricing

Features - 4 / 5

Morningstar offers four membership plans: monthly, yearly, 2 years, and 3 years. They also offer a free 14-day trial. It's worth noting that there are multiple reviews claiming that canceling the membership is difficult because the phone line the company has dedicated to cancellations has a long wait time, but now they offer an option to cancel the membership online.
Premium Membership Details
The premium membership offers investment suggestions and analysts' ratings of different stocks. They also provide consumers with the ability to monitor their investments.
Price Plan #1
$199 (1 year)
Price Plan #2
$339 (2 years)
Price Plan #3
$439 (3 years)
Subscription Model
Morningstar offers a 14-day free trial. Customers have to enter their credit card information for the trial and choose one of their membership plans (monthly, 1 year, 2 years, or 3 years). If the customer doesn't cancel within those two weeks, they will be charged the full amount for the plan they chose.

Morningstar Customer Support

Data Protection - 4 / 5

Although Morningstar has an A+ from the Better Business Bureau (BBB), it has a poor Trustpilot rating of 4.8 out of 10. Most complaints cited how difficult it was to cancel the premium account and the unresponsiveness of Morningstar's customer service. A review of the 7 complaints and one negative review filed with the BBB involve the same issues.
Year Founded
1984
BBB Rating
A+
Number of BBB Positive Reviews
0
Number of BBB Negative Reviews
1
Trust Pilot Rating
4.8 out of 10
Date Collected
2018-06-01
Mobile App
Yes
Support Hours
7am - 8pm (M - Th CST), 7am - 5pm (M - Friday CST) and 7am - 12pm (Saturday)
Contact Method
Email
Phone

Company Profile

Full Name
Morningstar Personal Finance
Company Website
http://www.morningstar.com
Headquarters
22 W Washington St, Chicago, IL, 60602

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Top Rated
Our Partner
  • An easy-to-understand stock rating system (gold, silver, bronze) based on expected returns
  • Global markets news
  • Portfolio tracking tools
  • Several mobile apps, which include apps for stock, dividend, funds, and ETF investing
  • Interactive stock-picking tools 
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