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Gusto Payroll Software Review


ConsumersAdvocate.org Rating: 5 / 5 (Excellent)
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Established in 2012, Gusto offers software solutions to integrate and simplify payroll, HR, and benefits processes for small and medium-sized businesses. Three pricing tiers allow businesses to select the features they truly need. According to Gusto, they serve more than 100,000 businesses nationwide and process billions of dollars in payroll and employee benefits every year.

Features

Included in all plans:

  • Full-service payroll includes automatic payment and filing taxes
  • Gusto automatically pays and files payroll taxes
  • Syncs with accounting, time-trackers, benefits, and HR software
  • Includes federal and local taxes in all 50 states
  • Unlimited payrolls
  • W-2 employees and 1099 contractors
  • Use direct deposit
  • Employees have lifetime access to self-service accounts to update their own information
  • Automatic payroll and benefits deductions without the hassle of manual entry
  • Dedicated licensed benefits advisors
  • Secure encryption

Included in Complete and Concierge plans:

  • Onboard employees easily with online offer letters and electronic signature (E-sign) capability
  • Review and approve paid time off requests and automatically sync with payroll and calendars
  • Prepare a customizable employee directory
  • Use anonymous employee surveys to get a sense of how your team is feeling
  • Time tracking

Included in Concierge only:

  • Receive expert HR advice on employee relations and compliance
  • Prepare a customized employee handbook, use job description templates, and get harassment prevention training from HR experts
  • Receive assistance from a dedicated support team, including a direct line for answering urgent questions

In addition to these payroll and HR-related benefits, your plan includes administration of healthcare benefits, 401(k) retirement plans, workers' comp insurance, college savings accounts, and spending accounts, such as HSAs, FSAs, and commuter benefits account. If you select multiple benefits, you will be able to create a convenient benefits package for your employees.

Pricing

  • Core: $6/mo per person, plus $39/mo base
  • Complete: $12/mo per person, plus $39/mo base
  • Concierge: $12/mo per person, plus $149/mo base

* 1-month free trial included in all plans

Summary – Gusto

Not only does Gusto provide an attractive and easy to use payroll software. By including key HR and benefits capabilities, Gusto has created an essential suite of products that are perfect for small and medium-sized businesses who want to provide their employees with great benefits in an easy and convenient way. Gusto has the capability of integrating many software programs for multiple specialties, which eases the job of payroll and HR professionals and lowers the risk of mistakes and conflicts. With its affordable pricing, Gusto is a great choice for payroll (and more!) software.


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Customer Comments & Reviews

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Emilie S
3/6/2022
Gusto is the worst. No support. NO way to get help. NO federal taxes were taken out and no way to correct it. So sorry I got the service. Taxes were paid late. no excuses for crappy service like this.



Top Rated
Our Partner
  • Special offer: 1 month free with signup
  • Used by over 100,000 small businesses
  • Seamless onboarding, payroll, and support
  • Plans start at $45/month