ADP Payroll Software Review

ADP - Overview

ADP is a business services provider that offers a wide range of cloud, web, and software payroll and employee management solutions for business of all sizes. The company currently serves more than 700,000 clients worldwide. ADP’s various packages allow employers to manage payroll, time & attendance, recruitment, benefits, HR services, and outsourcing. ADP also ensures businesses conform with federal and state tax laws avoiding penalties and allows employees to track their time with a variety of time tracking solutions.

ADP breaks up its offerings by business size, but generally speaking packages are tailored to fit:

Small Businesses - 1-49 employees - companies looking for value and simplicity, something easy to implement
Midsize Businesses - 50-999 employees - companies seeking to automate HR in order to save time and money
Large/Enterprise - 1,000+ - integrated talent acquisition and management, security

Features

Depending on business size and package selected, ADP offers several major features.

Payroll Services - Processing, taxes, local and federal compliance. This is the essential feature of all ADP packages, allowing for quick and accurate payroll processing online and with software.

Time and Attendance - Allows HR to manage employee schedules, time-off requests, time off balances, etc.

Benefits - Administration of employee benefits, retirement plans, health benefits integration with payroll, and business insurance

HR Services - Direct advice and consulting on HR related issues. Includes long term counseling and planning, as well as templates, forms, and quick answers.

Outsourcing - Businesses can take advantage of this option to outsource some or all HR tasks including payroll, timesheets, candidate search, hiring, benefits, etc. 

Integration - Ability to connect with popular business software the company may already be using including Quickbooks, Oracle, Homebase, ZipRecruiter, Microsoft Teams, and more.

ADP Plans

Small Business Solutions (1-49 employees)

ADP offers 4 plans for small businesses. They are Essential, Enhanced, Complete, and HR Pro. All offer payroll and tax services, as well as federal and state forms, healthcare, insurance, and retirement resources. All plans also offer online access for employees. Enhanced, Complete, and HR Pro expand services to offer poster compliance, state unemployment insurance, and garnishment pay services. 

The top two small business plans offer more robust HR integration services, while the HR Pro plan adds an employee discount program, work-life assistance, trainings, and legal assistance. 

Midsize Business Solutions (50-999 employees)

ADP offers one, highly customizable option for medium sized business called ADP Workforce Now. The package contains five core services and customizable add-on modules. Pricing is determined by the company's size and specific needs.

Core Services:

Payroll & Tax
HR Management
Time & Labor
Talent Management
Benefits

Popular add on features include intelligent insights for executives and managers, retirement services, and labor scheduling and management. 

Large Business Solutions (1,000+ employees)

ADP offers several product suites to cater to the needs of any type of large business. These include robust human capital management (HCM) platforms. ADP works with each organization to determine their needs and current infrastructure and technology platforms in order to construct a customized HCM solution. ADP products ideal for the larger size business include:

ADP Vantage HCM
ADP Workforce Now
ADP GlobalView
ADP Streamline
ADP Smart Compliance

Support Services

24/7 support

Expert support services

Knowledge base

Chat support

Summary - Company

ADP's cloud, online, and software services make it an easy solution for businesses planning to switch to a more automated alternative to payroll processing. The company's multiple platforms for businesses of varying sizes score great for basic payroll features along with more advanced services. ADP's flexible time collection can utilize biometrics and touch screen which is something that is not offered by most payroll providers. Easy to deploy, it is an excellent solution for businesses who would like to switch to a more modern payroll solution without unnecessary downtimes.