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Screen Time Parental Control App Review


ConsumersAdvocate.org Rating: 3.2 / 5 (Very good)
10 Customer Comments & Reviews - see all comments
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Founded in 2014 and based in the UK, the Screen Time app help parents control and monitor their children's time on their smartphones and tablets. The company features a 14-day free trial and 24/7 support. The Screen Time app is currently running on over 1 million devices worldwide.
 
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How is Screen Time rated?

Breakdown

0.0/5
Transparency
0.0/5
Multiple OS Monitoring
0.0/5
Unique Features
0.0/5
Ease of Installation/Use

Overall Rating: 3.2 / 5 (Very good)

Screen Time gets good marks from us because the app offers strong features at a good price. Parents who feel out of control when it comes to how much time their children are spending online will find the scheduling features a great asset. Parents can also instantly pause their child's device from their own device, get daily summaries of website and app usage, and add an unlimited number of devices per child.

Screen Time Features & Services

Features & Services - 4.5 / 5

Screen Time was primarily developed as an access control instrument. The service's main strength is its scheduling features, which allow parents to set time limits on applications. Parents can also block apps entirely, or override all restrictions temporarily for a "free play" period. Basic monitoring services include reports showing web history and app usage times. Screen Time does not include the more advanced monitoring features that let parents see exactly what children are doing and who they are communicating with inside the apps themselves. However, the company still features a great set of features when you consider the low price.
Customizable Filtering
Yes
Usage Control Features
Access Scheduling
App Blocking
Remote Blocking
Monitoring Features
Website Browser
Apps
Notifications/Alerts
Web

Screen Time Pricing & Subscription Model

Pricing & Subscription Model - 4.5 / 5

Screen Time is one of the lowest priced parental control apps on the market. Month-to-month plans cost only $4.99. What's more, customers can get discounts if they opt to pay for more time up front. Six months cost $19.99 with one free month, and annual plans cost only $39.99 with four free months. These prices are for the robust usage control and basic monitoring services the company offers. Customers in need of more advanced monitoring (social media, messenger apps, texts, etc.), will need to look into alternatives.

Plan 1/Price

Basic Monitoring - Free

Plan 2/Price

Premium - $4.99/month
Free Trial
Yes
Number of Devices
Unlimited devices per child
Auto-Renew
Yes

Subscription Model

Screen Time offers 1 month, 6 month, and annual subscriptions. Subscriptions will auto-renew if customers do not cancel before the end of the term.

Screen Time Customer Experience

Customer Experience - 4.3 / 5

Although Screen Time has no presence on the BBB or Trustpilot, parental reviews across the internet are universally positive. Customers routinely cite the ease of use and value for the money. Many parents are relieved to finally be able to accurately set limits on their children's smartphone and mobile device usage, as well as track the length of activity on certain apps and online in general. However, Screen Time is based in Bristol, UK and only contactable through an online form, email, Twitter, and Facebook Messenger.
Platforms and Devices
Mobile
iOS
Android
Contact Method
Email
Online Form

Company Profile

Full Name
Screen Time Parental Control App
Company Website
https://screentimelabs.com
Headquarters
Engine Shed, Station Approach Temple Meads BS1 6QH, Bristol, United Kingdom

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10 Customer Comments & Reviews

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S
Susan N
11/10/2019
This app does what I wanted it to do, but I am not able to prevent it from being uninstalled on my child's device. Reinstalling is complicated and the customer service is terrible. They respond immediately by pointing me to the FAQ, even though I reported to the that I had already walked through all the FAQs and the app wasn't working. So frustrating.

Heather A
10/3/2019
The concept of this app is great, but there are flaws. I love that it encourages my kids to do chores without having to be asked. You want time, you work for it. I do have issues with both their devices (iPhone & iPad) quite often saying there are problems, and we have to delete and re-install the app. I do like that if your kid tries to pull something and delete the app, you get a notification. I wish it would be more specific with apps, as I would like to be able to block certain social media outlets. I do like this app, I just don't love it.

qcbrink
7/30/2019
This is a great app if you have an android phone. We moved to an iPhone and the app is pretty much worthless. I can only control bedtime and the amount of time my child can use the phone. With an Android I was able to block certain apps and put limits on specific apps. I would put limits on apps like YouTube and games but if it was a drawing app or learning app I left those for unlimited usage. It would also tell me which apps were used. Now it’s basically a timer for phone usage.

C
c
7/11/2019
It seems to drain the battery on the devices and it's constantly wiping out my kids' apps whenever there is no wifi access. I've found it hard to manage.

M
Mia
4/24/2019
Although Screen Time works most of the time, it occasionally incorrectly counts how long an app has been used, and is slow to refresh when extra time has been given for use of a certain app. For example, today I was out with my mom and her friends, with my phone in my pocket the whole time, and when I got home, it told me I had used all of my time for the day, and claimed I had spent over an hour on apps I hadn't even clicked on all day. When this happens (and it's happen several times before) my parents will try and give me extra time, but the app won't realize they gave me extra time for several hours, or days. It's very inconvenient and frustrating.

A
Angela
3/19/2019
Screen Time has been so helpful, especially in decreasing the amount fights I used to have with my children over how much time they spend on their phones.

F
Felicity N
3/18/2019
I just wanted to use this when the kids were younger. I have been very satisfied with this app and recommended it to other parents.

A
Arminda C
3/18/2019
My son is older now and listens better when asked to shut his device off. Thank you for your help.

E
Eve S
3/18/2019
Our daughter has proven to be responsible with her phone by herself now. We are very pleased with the effects of Screen Time!

B
Be m
9/26/2018
Great product! Well thought out. Allows for constructive dialogue between market and child. Love the tasks feature where parents reward kids with extra screentime for chores.

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