Qustodio Parental Control Apps Review


Rating: 9 / 10 (Excellent)
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Qustodio is a Spanish company that markets parental control applications in the English- and Spanish-speaking worlds. The firm was founded in 2012 and is headquartered in Barcelona, Spain, with an American office in Redondo Beach, California. Its products are used by over 1 million people.

How is Qustodio rated?

Breakdown

9/10
Features & Services
10/10
Pricing & Subscription Model
8/10
Customer Experience

Overall Rating: 9 / 10 (Excellent)

Quostodio offers comprehensive parental monitoring tools at a very good price. It works across nearly all platforms and operating systems and is configurable to specific needs. Although it only offers annual pricing, its charges are among the lowest in the industry on a per-month basis. The company doesn't offer real-time ways for customers to contact it, but it does have a well-developed support section on its website. The service it provides is solid all around, but is especially well-suited to larger families and/or to families who have a large number of online devices.

Qustodio Features & Services

Features & Services - 9 / 10

Quostodio doesn't publish a comprehensive list of the content categories it blocks. Generally, it blocks pornography and "inappropriate content." However, it does allow parents to blacklist and whitelist specific domains. It also allows parents to set time limits for particular apps, to view social media activity, and to read texts. The package includes a tracking feature and a panic button. All in all, Qustodio offers a comprehensive suite of parental control tools that stacks up well against its competitors.
Filtering Options
Profanity Masking
Sexual Content
Violence
By Content Rating
Gambling
Drugs and Alcohol
Weapons
Hate Sites
Customizable Filtering
Yes
Usage Control Features
Website Blacklisting

Monitoring Method

  • Provider/Algorithmic
  • Parent
Monitoring Features
Social Media
Calls
SMS
Website Browser
Apps

Social Networks Monitored

  • Facebook
  • Twitter
  • Instagram
  • Snapchat
  • WhatsApp
Locator Services
Panic Button/SOS
Tracking
Notifications/Alerts
App

Qustodio Pricing & Subscription Model

Pricing & Subscription Model - 10 / 10

Quostodio's annual pricing model makes parental control software significantly less expensive than most competing products. Some customers may be hesitant to pay in advance for a full year of service, but the company offers a 30-day money-back guarantee in the event of customer dissatisfaction.

Plan 1/Price

$54.95/year

Plan 2/Price

$96.95/year

Plan 3/Price

$137.95/year
Free Trial
Yes
Number of Devices
Between 5 and 15, depending on plan selected

Subscription Model

Annual subscription with 30-day money-back guarantee.

Qustodio Customer Experience

Customer Experience - 8 / 10

Qustodio's C-rating with the BBB is based on its failure to respond to a small handful of complaints about problems with the operation of its parental control service. Similar complaints depress its Trustpilot rating. The company doesn't do as much as some of its competitors to encourage consumer contact; it doesn't publish a telephone number, have a chat service, or use web forms. It relies heavily on FAQs to address customer concerns and offers only a single, general email address.
Year Founded
2012
BBB Rating
C-
Number of BBB Positive Reviews
0
Number of BBB Negative Reviews
5
Trust Pilot Rating
4.4 out of 10
Date Collected
2018-04-13
Platforms and Devices
Mobile
iOS
Android
Windows
Mac
Contact Method
Email

Company Profile

Full Name
Qustodio Parental Control Apps
Company Website
Headquarters
2110 Artesia Blvd., Suite 713, Redondo Beach, CA, 90278
Mailing Address
2110 Artesia Blvd., Suite 713, Redondo Beach, CA, 90278

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Top Rated
Our Partner
9.0 / 10
  • Available in English and Spanish
  • Tracks calls and texts
  • Blocks pornography
  • Time limit controls on selected games and apps
  • Location tracking
  • Panic button