AT&T Secure Family Parental Control Review

Services Offered

The AT&T Secure Family App offers a range of services designed to enhance family safety, connection, and accountability. Key offerings include:

• Location Tracking: Track family members’ devices in real-time on an interactive map and view their location history via a "breadcrumb trail" map.
• Location Alerts: Set specific alerts to be notified when a family member enters or leaves a saved area (e.g., home or school).
• Content Filters: Filter or block inappropriate apps and online content based on age-appropriate settings.
• Usage Tracker/Time Limits: View a child's internet and app usage for the last 30 days. Parents can also temporarily halt internet access on the child's device for specific times (e.g., dinner or homework).
• Emergency Alerts: A one-press SOS Family Alert button sends an immediate notification to all family members on the account.
• Find a Lost Phone: The app includes a feature to remotely trigger a ring to help locate a lost device when the parent is nearby.

Plans & Pricing: 

AT&T Secure Family App offers a single, comprehensive subscription plan:

• Plan Name: AT&T Secure Family App Subscription
• Cost: $7.99/month
• Key Inclusions: Supports up to 10 family members and up to 30 devices. Includes access to all features listed above (Map, Alerts, Filters, SOS, etc.).
• Notes: The service is FREE for the first 30 days. The subscription auto-renews monthly and is billed to the customer's AT&T account, but can be canceled at any time. Subscribers also receive a redemption offer for 75% off Nick Academy.

Customer Experience 

Navigating the AT&T website for the Secure Family App is intuitive and visually clear, with features, pricing, and setup instructions well-organized. Full use of the product requires two components: the main Secure Family app for the parent and the Secure Family Companion App installed on the child's smartphone or tablet. For customer assistance, the app includes features like direct SOS Emergency Alerts. Standard support methods (like dedicated phone numbers or specific hours) for the app are referred to the general AT&T support structure. 

✨ AT&T Secure Family App: Key Takeaways

• Comprehensive Family Safety: Offers real-time location tracking and robust parental content/usage controls.

• All-Carrier Access: Available to customers using any U.S. wireless provider, not just AT&T subscribers.

• Simple Pricing: Single subscription of $7.99/month covering up to 10 family members and 30 devices.

• Free Trial: Includes a free 30-day trial; subscription can be canceled anytime.

• Emergency Features: Includes an immediate one-press SOS Family Alert button for quick communication.