Online-Therapy.com Online Therapy Review

Contact Methods

With Online-Therapy.com, you can access a full complement of media to talk to your therapist, including video, phone, and text messaging. The company also offers a unique set of online tools to enhance your therapeutic experience. You can enrich your learning by completing various worksheets and lessons at your own pace. The company also provides a platform for online journaling. A therapist will periodically check in with your work and can answer your questions if there's anything you don't understand. If you feel you need therapy but you're less than comfortable opening up to a therapist in real-time, you might find this approach very satisfying and helpful.  

Online-Therapy.com can also help you create and activity plan and even offers free yoga videos to help you get fit and calm your mind at the same time. 

Cost

To address the mental health crisis that has accompanied the global pandemic, Online-Therapy.com now offers free use of its toolbox services. If you would like to speak directly with a therapist, you can choose among three service packages. The Basic package costs $31.96 per week and includes daily feedback from your therapist and access to 8 lessons with 25 worksheets. The Standard package costs $47.96 per week and includes everything in the Basic package plus one 30-minute live chat session with your therapist each week. It aslo includes unlimited messaging with your therapist. The Premium package is the company's most comprehensive plan. It costs $63.96 per week and comes with two 30-minute live therapy sessions and express replies on all messaging. All plans are billed monthly and you can cancel them at any time.

Therapist Qualifications

When you sign up with Online-Therapy.com, you'll answer a few questions to get matched with the therapist that's best for you. This is the person who will check in with you and respond to your messages and live chats. Once you are matched with a therapist, you can read his or her professional profile. Although in one instance we found Online-Therapy.com's therapist did not have the appropriate certifications, we discovered that this isn't the case for every therapist on the platform. If you are unhappy with the therapist you're paired with, you can reach out to the company and it will pair you with a new therapist. You may be able to specify that you would like a licensed and credentialed therapist at this time if you are not paired with one the first time around.

Ease of Use

The Online-Therapy.com platform is pretty simple to use for those who are familiar with computers and messaging services. The company doesn't appear to offer any mobile apps at this time, but it does have a mobile websites so you can still access all of its resources from your smartphone or tablet if you're on the go.