Rating: 9.4 / 10 (Excellent)
141 Customer Reviews - see all comments
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Safe Ship Moving Services is a relocation service based out of Boynton Beach, Florida. They specialize in long distance interstate relocation of household goods and auto transportation. Long distance moves with Safe Ship start at $1500 and offer a wide variety of service options, including full-service packing/unpacking, disassembly and reassembly, auto transportation, and storage in route.

How is Safe Ship Moving Services rated?

Breakdown

4.9/5
Services Offered
5.0/5
Coverage Area / Company Type
4.8/5
Reputation

Overall Rating: 4.7 / 5 (Excellent)

Safe Ship Moving Services will connect you with an FMCSA licensed and insured motor carrier to facilitate all your moving needs, including packing and unpacking, free storage of your belongings en route, optional auto transport, and more. Free quotes are available so you can shop around and compare without making any commitments.

Services

Service Offerings
Residential
Corporate
Government/Military
Distance Offerings
Local
Interstate
Quote Options
Online
Phone

Services Offered - 4.9 / 5

Safe Ship Moving Services offers interstate moving services to residential, corporate and military customers. They provide optional bundling of your moving services with auto transport. You can get a free quote by filling out a simple form on the website or calling directly to a toll-free number. All estimates provided are binding estimates based on the customer’s requested move size and services.

Reputation

BBB Rating
B-
Trust Pilot Rating
3.6 out of 10
Year Founded
2020
Date Collected
2022-04-21

Reputation - 4.8 / 5

Safe Ship Moving Services has a C rating on the Better Business Bureau, based on 155 verified reviews. The company is the subject of quite a few complaints, but does take the time to respond to customers' concerns. The most recent complaints on the BBB website have been answered, but not resolved. It has a 2.8 rating on Trustpilot, with most negative reviews focusing on delayed moving times and lack of transparency surrounding the initial quotes given. The company's customer services hours are from 9am to 6pm, Monday to Saturday and its website includes a live chat option. You can to a live representative using this feature. Safe Ship is fully compliant with the FMCSA and has zero violations with the Department of Transportation. Its latest audit was in November, 2021.

Fleet Details

Department of Transportation License Number
3475743
MC License Number
1139083-B

Fleet - 5 / 5

Being an interstate moving broker means Safe Ship Moving Services has no fleet of its own, but instead coordinates between the client and a moving company it trusts to handle the actual relocation. As a broker, the company acts as an advocate for its customers and can help speed up the process of arranging for your move. That frees customers up to concentrate on other tasks—which are numerous when you're making a long-distance move.

Contact & Additional Info

Homepage URL
Company Phone
(888) 798-2852
Headquarters Address
200 Knuth Rd, Boynton Beach, FL, 33436

Top Rated
Our Partner

  • #1 Choice for 3+ Bedroom Moves
  • $500 Discount for all Consumers Advocate readers 
  • 24/7 customer service throughout your entire move 
  • Free storage available upon request 
  • Veteran and family owned and operated
  • Auto relocation services available 
  • USDOT: 3570396

Latest Safe Ship Moving Services Reviews

7.26
Based on141 Reviews fromSafe Ship Moving Services customers
matthew.david.zipper

5/17/2024
This is company is a broker! They are middle men. Do not waste your time with Safe Ship Moving company. They are comprised of sales agents at the top that promise you things that cannot be delivered. On the initial sales call while they were drafting my binding-estimate I notified them that I have one major requirement. I live in a city and cannot have a tractor trailer pulling up to block traffic, I need a 26' box truck. They said that's ok, no problem. When the movers came to pick up my belongings, they told me that a big tractor trailer will be delivering on my belongs to final destination. The broker never instructed the movers of this. Trying to get on the phone with Customer Service... Read More


zack.lepchitz

4/25/2024
Ship safe is not a moving company, they are cons and thieves who who claim to be moving brokers. In other words they are terrible middle men who provide no real service. DO NOT use them. Setting your money on fire is a better use of it, you’ll at least get heat.


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Tory

12/31/2023
It’s a scam. They say they are Veteran Company. The people that talk to you will sweet talk you. However, after we hired them we had the worst experience. No one we encountered after hiring them was a Veteran. Our estimate was $4000 to move my elderly mother. When then showed up to move her they bullied her into additional charges totaling over $7,700. Our delivery was delivered late and 85% of my mothers things were damaged. The boxes had water damage like they were left outside. We were heartbroken. My mothers whole life to broken and we have photos. Do not fall for it. Hire another company. There are so many out there. Safe Ship is a total sham.


scottcamden881

12/13/2023
I recently moved from Jackson, Mississippi, and was thoroughly impressed with Safe Ship Moving. Their team were professional and punctual throughout the process. The pricing was pretty god and offered great value for the quality of service provided. Overall, Safe Ship Moving made my moving experience smooth and painless. Highly recommended Safe Ship for anyone not wanting to move themselves.


carolinestrauss8

12/13/2023
Do NOT use. This is the worst experience in moving, 30 days ago our items were picked up, the company is UNRESPONSIVE on delivery date. They have lied to us weekly that the items are on the way and say they "cannot get in touch with movers as they are only the broker". We have submitted complaint on BBB. Absolutely insane that they cannot let us know where our stuff is or when it will arrive.


Conner K

12/6/2023
The moving team that Safe Ship sent was professional, efficient, and took great care of my belongings during my move. They made what could have been a stressful process incredibly smooth and hassle-free. My wife recently had neck surgery so she was unable to do much of anything. Im glad everything went so well.


jasonmarkson76

12/5/2023
My friend and I hired Safe Ship Movers for an interstate move from Brooklyn, NY to Nashville, TN. We chose to work with Safe Ship because of the many positive reviews we found online as well as the competitive price point amongst your competitors. Our initial estimate, which seemed reasonable, ended up more than doubling by the end of the move. The representative offered us a special promotion of ~$2,600 based on the amount of items we told him. This was significantly less than the other companies we researched so we felt confident that this would be the right move. After putting down an initial deposit, we were informed that we would receive a call in a few days to check in and add any... Read More


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Samantha F

11/30/2023
I recently used Safe Ship Moving for my relocation from Utah to Seattle, and I couldn't be happier with the service I received. From start to finish, the entire process was seamless and stress-free. First and foremost, the customer service was truly outstanding. The team at Safe Ship Moving went above and beyond to ensure that all my questions were answered, and they provided clear and timely communication throughout the entire move. Their attention to detail and commitment to customer satisfaction were truly remarkable. The actual moving process was handled with the utmost care and professionalism. My belongings arrived in Seattle in perfect condition, and the movers were efficient... Read More


Gwen S

11/29/2023
Safe Ship Moving provided outstanding service during my move from California to Arkansas. From start to finish, the entire process was smooth and efficient. The communication and coordination with Safe Ship Moving made the whole relocation easy.


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Jill

11/29/2023
Our profound disappointment with Safe Ship compels us to strongly caution anyone considering them for their move. It's apparent that "Safe" Ship is anything but safe. What began as a search for a veteran-owned moving company swiftly spiraled into a web of deceit. Through misinformation, predatory marketing, and coercive tactics, Safe Ship convinced us to sign a sales contract, complete with a significant deposit that is non-refundable after three days. Shannon Cregger, our supposed "agent," assured us that the delivery window would start from the date of pickup, both verbally and in writing through text messages. She even guided us in selecting the pickup date to align with the "first... Read More


salvatoretadesco

11/27/2023
From the very beginning, their team was responsive and attentive to my needs. They provided a detailed moving plan and a transparent quote that included all costs, so there were no surprises along the way. The coordination with their team was seamless, and they ensured that all my belongings were packed securely and arrived at my new home in Colorado in perfect condition. One thing that stood out was their excellent communication throughout the entire process. They kept me informed about the progress of my move and were always available to answer any questions I had.


pearsontheo

11/22/2023
My expenses were 50% higher than I was originally quoted, I did not add any more stuff than the list the company made after a 3 hour walkthrough of my house. The moving company they brokered were rude and barely spoke English which caused a lot of headaches, left a bunch of stuff at the house after we repeatedly told them that everything goes. They left their half eaten meals in my garage and did not throw any trash away. They covered my property in cigarette butts and smoked in my garage. They did not send a compensation check they promised as they did not expedite all of my delivery even though I paid extra for it. Safeship pretends to handle the situations and but everything they... Read More


setarehgp

11/19/2023
They are absolutely the worse. Liars. They will taken your money and not stand by their own terms just so that you'll lose your money and don't even lift a finger. They will lie about everything they tell you and then on the day of the move, they give you a completely student quote and they know how to go about it to make sure you don't get your deposit back. This is a total scam. Don't use this company or else you will regret it.


doughertybarbra41

11/17/2023
I would highly recommend Safe Ship Moving Services to anyone looking for a reliable and professional moving company. Their exceptional service, from start to finish, made my move to Duluth an enjoyable and memorable experience.


millerkolby442

11/16/2023
The communication throughout the entire process was exceptional. I was kept informed of the progress of my shipment, and I always felt well-informed about the status of my move. Upon arrival in Portland, the unloading and unpacking process was just as smooth as the departure. Not a single item was damaged or misplaced, and I was able to settle into my new home with ease. I want to extend my heartfelt thanks to the entire Safe Ship Moving team for making my relocation stress-free and successful. Your dedication to excellence and commitment to customer satisfaction truly shine through.


Sam

11/16/2023
Great teamwork! Awesome way of explaining the space pricing, using the truck as am a visual learner.


jessevargaxmen

11/15/2023
I want to acknowledge the transparent and fair pricing that Safe Ship Moving provided. There were no surprises or hidden fees, which made the financial aspect of the move stress-free. Overall, my experience with Safe Ship Moving has been exceptional, and I would highly recommend your services to anyone in need of a reliable and efficient moving broker. Thank you for making my move from Los Angeles to Boca Raton a smooth and successful transition.


bradforda656

11/10/2023
I had the pleasure of working with Safe Ship Moving for my recent move from Wisconsin to Napa Valley, California, and I can't praise them enough for the exceptional service they provided. From the moment I contacted them for a quote to the final delivery of my belongings, the entire experience was outstanding. First and foremost, their customer service was top-notch. The team was responsive, informative, and attentive to my specific needs throughout the entire process. They helped me plan the logistics of my move, provided a clear timeline, and ensured that I felt well-prepared every step of the way.


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Nicole A

11/9/2023
The actual move itself was executed flawlessly. The movers arrived on time, well-prepared, and treated my belongings with the utmost care. The attention to detail in packing and handling was impressive, ensuring that my valuables arrived at the destination in perfect condition. Moreover, the entire logistics of the long-distance move were well-coordinated, making the transition to my new home smooth and stress-free. Safe Ship Moving went above and beyond to ensure that all timelines were met, and I felt like a valued customer throughout the process.


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Gordon R

11/9/2023
From the moment I initiated the moving process, their team exhibited the utmost professionalism and efficiency. The dispatch team, in particular, stood out for their exceptional coordination and communication. They ensured that every aspect of my move was well-organized and seamless. Their attention to detail was remarkable, and I felt confident that my belongings were in capable hands.


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SCOTT H

11/7/2023
I recently had the pleasure of using Safe Ship Moving for my long-distance move, and I couldn't be happier with their services. From start to finish, they demonstrated professionalism, transparency, and exceptional customer service. What initially impressed me was their honesty about being a moving brokerage and their process of assigning a reputable moving company for my move. This upfront transparency gave me confidence in their services right from the beginning.


susanstewart99

11/5/2023
Nothing they quoted me was true. They misrepresented prices and the discounts they quoted disappeared on pickup. Not a reliable company.


kg8489

9/16/2023
Scam company. Don't give them a deposit over $100! They stole $1300 From me, and aren't liable to return it because they assume no one will follow up with legal action I guess. DO NOT USE THIS IS NOT REAL MOVERS. You can look up their dog info on fmsa and gov website will show they have no fleet and nothing but complaints.


Sovereign R

9/14/2023
Disgusting experience. No resolution to lost possessions, damaged possessions and I was given boxes of someone elses possessions. Total fail.


bbrandt43

9/13/2023
Samuel went out of his way to recover a move I had made with a different broker. He took the time to research and communicate with me on what would be happening and how. If you want clear communication and trustworthy customer assistance go with safe ship moving and save yourself from the hassle a different broker could cause.