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Allegiance Moving and Storage Review

265 Customer Comments & Reviews - see all comments
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Allegiance Moving and Storage is a licensed interstate moving company based in Lake Worth, Florida. Founded in 2018, the company coordinates residential and commercial state-to-state moves and provides storage and auto transport services. The actual moving is done by its network of motor carrier partners.
 
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How is Allegiance rated?

Breakdown

4.7/5
Services Offered
4.7/5
Coverage Area / Company Type
4.7/5
Reputation

Overall Rating: 4.5 / 5 (Excellent)

In contrast to many moving companies who disclose few facts about their operations and services, Allegiance Moving and Storage presents consumers with detailed, specific information about what it does and how much it costs. The company also makes clear that it is a broker, not a mover, unlike some of its competitors who seem to blur that distinction. These are encouraging, pro-consumer practices. Since the company is a newer player in the moving brokerage business, it remains to be seen whether it can successfully navigate the challenges posed by being in the middle between the consumer and the mover. Based on what we've seen, however, we'd be very tempted to give them a try.

Services

Service Offerings
Residential
Corporate
Auto
Distance Offerings
Interstate
Additional Services
Storage and re-delivery
Storage
Packing & Unpacking
Online Tracking
Quote Options
Online
Phone
In-person
Pickup Restrictions
None
Restrictions
None

Services Offered - 4.7 / 5

Allegiance offers all the services that a state-to-state residential move might require: assistance with packing, storage, and auto transport to name the big three. However, since Allegiance is a broker, the services rendered by each mover it partners with will necessarily vary. Consumers are advised to inquire about what services are--and are not--offered by the company that actually performs their move.

Reputation

BBB Rating
NR
Number of BBB Positive Reviews
10
Number of BBB Neutral Reviews
0
Number of BBB Negative Reviews
7
Year Founded
2018
Date Collected
2019-09-27

Reputation - 4.7 / 5

Allegiance Moving and Storage gets high marks from us for the transparency of its operations. The company's website very clearly lays out charges and options and offers firm estimates. These disclosures give us confidence in its operations. However, the company has only been in business for about a year, so unsurprisingly there isn't a lot of information available about its reputation among its customers. To date in 2019, the company has had 16 complaints lodged against it with the Department of Transportation. Most of these concerned problems with estimates and final charges, shipping documents, and pickup/delivery. The company's reviews on the BBB website are mixed, though a majority are largely positive. Allegiance has no reviews on Trust Pilot. Since it is a broker, not a mover, Allegiance's reputation is largely dependent on the behavior of its moving contractors. Careful consumers should investigate the reputation of the mover Allegiance proposes contracting their move to; that will yield a much more useful picture of customer satisfaction levels.

Fleet Details

Number of Drivers
0
Fleet Size
0
Number of Trailers
0
Number of Tractors
0
Department of Transportation License Number
DOT #3183105
MC License Number
MC #128059

Fleet - 4.7 / 5

As a broker rather than a mover, Allegiance doesn't have a fleet of its own. As your advocate through this entire process, Allegiance works closely with the carriers that are in their network and prices and sells the loads according to the carriers' tariffs and the accepted rates. Allegiance has a five-step carrier vetting process. Consumers who are interested in finding out about the number of drivers and trucks their mover has should look up that information once they are told which mover Allegiance plans to assign the project to.

Contact & Additional Info

Homepage URL
http://allegiancemovingandstorage.com
Company Phone
(844) 499-5588
Headquarters Address
2216 North Dixie Highway, Lake Worth, FL, 33460

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265 Customer Comments & Reviews

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darbywhitfields9860
11/27/2023
Allegiance Moving and Storage in simple words is amazing! I'm a very thorough and diligent person and my OCD doesn't help but not once did they get frustrated with me and all'll of my many questions but actually kept me calm cool  collected and even more so updated on every part of my move. I am happy to say that we are all moved in, unpacked and enjoying our new home and not one back pain throughout the whole process thank you again and highly recommended!

xxbarylxx
11/23/2023
I recently had the assistance and pleasure of using Allegiance Moving and Storage for my move, and I couldn't be happier with the experience. From start to finish, they demonstrated professionalism, efficiency, and excellent customer service. They not only helped me pack my items but loaded them securely and transported them across the country and then unpacked and assemble my items in my new home. Thank you again for all of your hard work and dedication to the services promised.

matt5beaty601
11/22/2023
The team at Allegiance moving and storage is one in a million! Sean was a pleasure to speak to and the customer service team was there every step of the way updating me and answering all of my many questions. If I had to move again I wouldn't think twice in calling them.

mikaylareiserr898
11/21/2023
When I was looking online and doing my research into moving companies one of the main things that threw me off was how salesy and pushy the coordinators were yet that was definitely not the case with Allegiance Moving and Storage. The moving coordinator took his time and answered all of my questions and not once did I feel rushed or pressured into anything. On top of all of the assistance that they provided they're honesty and empathy towards my situation was above and beyond. I would never have been able to do it without their help and I am so glad that I chose them to facilitate my move. Thank you and may God bless!

murli4java
11/16/2023
The best decision I have made besides relocating to WV was choosing Allegiance moving and storage as my moving company. Not only was the moving coordinator detailed and attentive but the customer service was amazing. Jackie and Bill are a great team and were able to break everything down for me so I understood what I was getting and also what additional things I needed. The on site crew was a pleasure to be around and with this summer's heat not once did they get frustrated or complain. I wish I would of known about them sooner to use them for all of my employment relocations.

phyllis.griffith
11/15/2023
From the first  phone call with my moving coordinator throughout the whole two-month process of my move being finalized I could honestly say that Allegiance Moving and Storage was a blessing in disguise. Not only were they punctual reliable and honest but they even stored my items for free for 30 days until the closing of my home was done. I would like to give a special thank you to the customer service team and the on-site crew members for keeping me not only calm but updated throughout the whole process. Five stars and highly recommended!

ikergarcia220
11/14/2023
I'm so grateful and blessed to have found Allegiance Moving and Storage to help facilitate my move cross country. Not only were they efficient and prompt but they were honest with everything that was said and on their paperwork. There aren't many companies that do not have fine print and that tell you everything just how it is and Allegiance moving in storage is definitely one of the moving companies that I would highly recommend and use again if I needed to. They are already recommended for my brother-in-law's move coming up next month and I have nothing great and amazing things to say about them their customer service and they're on-site crew. Thank you again for all of your amazing hard... Read More

aelliott0802
11/13/2023
When it comes to moving the main thing people thing about is the cost but dono't realize that you get what you pay for. With Allegiance moving and storage not only was  reasonably priced but prompt, efficient, and extra helpful. Their customer service department was always a call way and the crew was amazing and hardworking all the way through. Thank you for your amazing dedication and follow through, Highly recommended.

calimocho6
11/10/2023
The best decision I have made besides relocating to WV was choosing Allegiance moving and storage as my moving company. Not only was the moving coordinator detailed and attentive but the customer service was amazing. Jackie and Bill are a great team and were able to break everything down for me so I understood what I was getting and also what additional things I needed. The on site crew was a pleasure to be around and with this summer's heat not once did they get frustrated or complain.

makukhv
11/8/2023
I am so please to of chosen Allegiance moving and storage to help move my elderly veteran father from Kansas to Florida and be closer to family. They were prompt,hardworking and they took such amazing care if his items, alot of them being furniture he built himself. Thank you for all the amazing customer service and Jackie for keeping us calm and updated through the whole process .

Our Partner
  • $500 Off + $200 discount for military & first responder
  • Storage available & 24/7 customer service
  • Specialize in moving antiques, grandfather clocks and pianos
  • Proud donor to the Wounded Warrior Project
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