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Allegiance Moving and Storage Review


ConsumersAdvocate.org Rating: 4.5 / 5 (Excellent)
268 Customer Comments & Reviews - see all comments
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Allegiance Moving and Storage is a licensed interstate moving company based in Lake Worth, Florida. Founded in 2018, the company coordinates residential and commercial state-to-state moves and provides storage and auto transport services. The actual moving is done by its network of motor carrier partners.

How is Allegiance rated?

Breakdown

4.7/5
Services Offered
4.7/5
Coverage Area / Company Type
4.7/5
Reputation

Overall Rating: 4.5 / 5 (Excellent)

In contrast to many moving companies who disclose few facts about their operations and services, Allegiance Moving and Storage presents consumers with detailed, specific information about what it does and how much it costs. The company also makes clear that it is a broker, not a mover, unlike some of its competitors who seem to blur that distinction. These are encouraging, pro-consumer practices. Since the company is a newer player in the moving brokerage business, it remains to be seen whether it can successfully navigate the challenges posed by being in the middle between the consumer and the mover. Based on what we've seen, however, we'd be very tempted to give them a try.

Services

Service Offerings
Residential
Corporate
Auto
Distance Offerings
Interstate
Additional Services
Storage and re-delivery
Storage
Packing & Unpacking
Online Tracking
Quote Options
Online
Phone
In-person
Pickup Restrictions
None
Restrictions
None

Services Offered - 4.7 / 5

Allegiance offers all the services that a state-to-state residential move might require: assistance with packing, storage, and auto transport to name the big three. However, since Allegiance is a broker, the services rendered by each mover it partners with will necessarily vary. Consumers are advised to inquire about what services are--and are not--offered by the company that actually performs their move.

Reputation

BBB Rating
NR
Number of BBB Positive Reviews
10
Number of BBB Neutral Reviews
0
Number of BBB Negative Reviews
7
Year Founded
2018
Date Collected
2019-09-27

Reputation - 4.7 / 5

Allegiance Moving and Storage gets high marks from us for the transparency of its operations. The company's website very clearly lays out charges and options and offers firm estimates. These disclosures give us confidence in its operations. However, the company has only been in business for about a year, so unsurprisingly there isn't a lot of information available about its reputation among its customers. To date in 2019, the company has had 16 complaints lodged against it with the Department of Transportation. Most of these concerned problems with estimates and final charges, shipping documents, and pickup/delivery. The company's reviews on the BBB website are mixed, though a majority are largely positive. Allegiance has no reviews on Trust Pilot. Since it is a broker, not a mover, Allegiance's reputation is largely dependent on the behavior of its moving contractors. Careful consumers should investigate the reputation of the mover Allegiance proposes contracting their move to; that will yield a much more useful picture of customer satisfaction levels.

Fleet Details

Number of Drivers
0
Fleet Size
0
Number of Trailers
0
Number of Tractors
0
Department of Transportation License Number
DOT #3183105
MC License Number
MC #128059

Fleet - 4.7 / 5

As a broker rather than a mover, Allegiance doesn't have a fleet of its own. As your advocate through this entire process, Allegiance works closely with the carriers that are in their network and prices and sells the loads according to the carriers' tariffs and the accepted rates. Allegiance has a five-step carrier vetting process. Consumers who are interested in finding out about the number of drivers and trucks their mover has should look up that information once they are told which mover Allegiance plans to assign the project to.

Contact & Additional Info

Homepage URL
Company Phone
(844) 499-5588
Headquarters Address
2216 North Dixie Highway, Lake Worth, FL, 33460

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268 Customer Comments & Reviews

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Sam
5/10/2024
Worst experience of my life. Customer service is a joke, I was actually yelled at by multiple people on multiple occasions. So much so I have a text message with a half hearted apology from one of their reps. Everytime I spoke to someone the price increased, including up to moving day when the movers showed up, and the prices jumped considerably, not little adjustments. Admittedly I am not the expert when it comes to moving and I stupidly relied on Allegiane moving and storage for guidance and it was the biggest mistake of my life. The anxiety they caused, the unexpected financial burden (items are held hostage until balance is paid) and the lack of support was terrible. Once you discover... Read More


markoajelliyan
5/10/2024
Excellent service consistently. Explanation for all the moving and packing policies was timely. The Packers came on time and made sure everything was packed to satisfaction. Timely notifications of delays and estimated time of arrival were sent. Accommodated my conditions as our home was on a narrow street with too much traffic. The guys who arrived were very friendly and made sure all the unpacking, and assembly was done.


frankfckenzie
5/8/2024
I was a little nervous since it was my first experience and the team had given me all the confidence and comfort I needed and took personal care in answering all the questions I had on this whole process. Kudos to all of them, they are a precious resource to the company.


nunezzrooseveltss
5/3/2024
I heard about this company from a friend. I was debating about whether or not hiring them. I am so so glad to order my services from them. The website is so easy and seamless. The movers are amazing to pack everything inch of my moving truck! I will definitely use them again for any move!


jacobssaustinss
5/2/2024
My movers were absolutely phenomenal. Two of the most personable and professional individuals I’ve had the pleasure of working with. Handled a challenging furniture with ease, and were great problem solvers. Highly recommend their service, would ABSOLUTELY work with them again.


jessicaheathnj
4/25/2024
Right on time. Hard workers. They never stopped working and were thoughtful and polite. Probably the best movers I have ever had. Also, they were super friendly and humble. My mother loved them too. Thank you so much for helping me and my mother.


frscarlettross
4/24/2024
I have used them several times now for very large and somewhat small items. Every single time they have been punctual, professional, friendly and careful. I get detailed information every time. I HIGHLY recommend this company. Thank you so much.


doriantriyn
4/23/2024
The team was super-efficient but also very careful and everything arrived in good shape. I would definitely use them again! Cannot thank them enough for providing us with a wonderful move, I just hope I get the same movers again, even if not possible I’ll still be happy because they are just the best.


vereenroyce38
12/22/2023
Leavin' the hills of West Virginia for the sunny shores of Florida was a whirlwind of emotions, but Allegiance Moving and Storage turned it into a smooth sailin' adventure. From the first howdy, their team treated us like kinfolk, takin' the time to listen to our worries and needs. They packed our cherished belongings with more care than a mama bird with her babies, and movin' day went smoother than a buttered biscuit, with the crew workin' together like a well-oiled machine. Allegiance kept us in the loop the whole way, turnin' what could've been a bumpy ride into a joyous journey. If you're fixin' to make a move, I reckon you won't find a better partner than Allegiance Moving and... Read More


byrdleonard024
12/21/2023
Very happy we used Allegiance Moving and Storage. Used them for my move from Illinois to Florida and was happy with their services. The men were extremely friendly and worked through everything to ensure the items were not damaged. I didn’t have enough time to pack the lamps and put mattress covers on, but they were able to do this for me. The movers were on time and delivered in a timely fashion. Would recommend using them. I would use them again for any future moves! 



Our Partner
  • $500 Off + $200 discount for military & first responder
  • Storage available & 24/7 customer service
  • Specialize in moving antiques, grandfather clocks and pianos
  • Proud donor to the Wounded Warrior Project
  • USDOT: 3183105