Sebonic Financial Review
Sebonic Financial Review
ConsumersAdvocate.org
4 Customer Reviews - see all comments
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Sebonic Financial is a North Carolina-based company founded in 2013 to offer online mortgage lending solutions for home loans.
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They're a direct mortgage lender that offers mortgage refinancing for conventional, FHA, USDA and expanded loans via their online service, which is quick and reliable.
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They have a five-star rating with TrustPilot.
- Zero Down payment
- 620 Minimum Credit Score
- Loan Amounts of up to $3M
- Fast and Easy Quotes
- Excellent customer support services
Latest Sebonic Financial Reviews
Horrible Horrible Horrible. Read the bad reviews about Sebonic (aka Cardinal) Financial and BELIEVE IT. The experiences those 1-Star reviewers had are similar to ours... ie. dragging out the process for literally months, no communication- unless we initiated it with them...Yet our credit and work history are stellar. We finally backed-out of our refinance. How this company remains in business is a mystery. The "5 Star" reviews are HIGHLY suspect.
I cannot give a single star. Similar experience to the review below. Tremendous lack of response to questions. Overall communication from David Steel, loan originator, and Brandon Walsh, Production Manager was vague and didn't address specific questions. Required online process is cumbersome, non specific, and ineffective for the consumer. Began process Feb. 11 locked in rate including APR for a MAR. 30, 2021 closing. APR changed and as of MAR 30th, no closing date scheduled. Fed up with all the inadequacies and unmet expectations set up by Sebonic.
TWO MONTHS!! Rate locked for 6 weeks. Started sending in requested info. Always some problem with it so more and more info sent. We were told we didn't have to pay off anything!! Rate lock expires. Fees to lock in a new rate. More info requested. More problems. ( They NEVER just sent a list of all they required.....just one or two items per week ) Rate lock expired. More fees. They requested a letter from our financial adviser who set up our annuity. He submitted it. A week later, they now wanted ANOTHER letter confirming the amount of the annuity. More delays. Then, suddenly, we have to pay off our revolving gas credit card...rate lock expires...more fees. Then, after demanding to speak... Read More
Got refin with promised best available numbers professionally with min paperwork